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DONATE YOUR VOICE: [email protected] Lessons from two years of automated, integrated social media campaigns Tuesday, April 17, 12

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Using social media in ways few non or for-profit Erin Swansoncompanies have yet, Water.org is seeing unmatched conversion rates through automated marketing, driven by a simple ask.Marketing Programs Manager Erin Swanson will discuss how Water.org has maximized absolutely no PR budget and its limited resources to engage more people with the cause, meet growing organizational goals, and increase online grassroots support over the past two years.

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Page 1: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

DONATE YOUR VOICE:

[email protected]

Lessons from two years of automated, integrated social media campaigns

Tuesday, April 17, 12

Page 2: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

THE MISSION: Universal access to safe waterand the dignity of a toilet in our lifetime

Tuesday, April 17, 12

Page 3: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Finding us online

facebook.com/watertwitter.com/water

youtube.com/waterpinterest.com/waterdotorg

Instagram/waterdotorg@water | @explodingsoul

Tuesday, April 17, 12

Page 4: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

ONLINE STRATEGYATTENTIONVOICETIME

Tuesday, April 17, 12

Page 5: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

ONLINE STRATEGYATTENTIONVOICETIME

ADVOCACY OVER FUNDRAISING

Tuesday, April 17, 12

Page 6: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

DESIRED STATE:

Tuesday, April 17, 12

Page 7: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

WARNING…A tulip epidemic

Tuesday, April 17, 12

Page 8: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Tactics to deploy a message

Sharable

Hard to Miss

Easy to Miss

Unshared

Tuesday, April 17, 12

Page 9: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Tactics to deploy a message

Sharable

Hard to Miss

Easy to Miss

Unshared

Tuesday, April 17, 12

Page 10: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Tactics to deploy a message

Sharable

Hard to Miss

Easy to Miss

Unshared

Mailbox Inbox

Tuesday, April 17, 12

Page 11: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Tactics to deploy a message

Sharable

Hard to Miss

Easy to Miss

Unshared

InPerson

Mailbox Inbox

Tuesday, April 17, 12

Page 12: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Tactics to deploy a message

Sharable

Hard to Miss

Easy to Miss

Unshared

InPerson

Mailbox Inbox

Feed

Tuesday, April 17, 12

Page 13: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Getting into the feed

Reliable

EasyDifficult

Unreliable

Tuesday, April 17, 12

Page 14: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Getting into the feed

Reliable

EasyDifficult

Unreliable

Tuesday, April 17, 12

Page 15: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Getting into the feed

Reliable

EasyDifficult

Unreliable

CopyPaste

ManuallyPost

Tuesday, April 17, 12

Page 16: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Getting into the feed

Reliable

EasyDifficult

Unreliable

CopyPaste

ManuallyPost

Like

Tuesday, April 17, 12

Page 17: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Getting into the feed

Reliable

EasyDifficult

Unreliable

CopyPaste

ManuallyPost

Like

Automate

Tuesday, April 17, 12

Page 18: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

DANDELIONS…Going viral – they’re everywhere!

Tuesday, April 17, 12

Page 19: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Donate Your Voice - How it works

Erin Swanson

Tuesday, April 17, 12

Page 20: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Donate Your Voice - How it works

1.

Erin Swanson

Tuesday, April 17, 12

Page 21: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Donate Your Voice - How it works

I learn, I care

Women, we can hear your roar [bitly]

1.

2.

3.

Erin Swanson

Tuesday, April 17, 12

Page 22: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Donate Your Voice - How it works

I learn, I care

Women, we can hear your roar [bitly]

1.

2.

3.

4.

I donate my voiceErin Swanson

Tuesday, April 17, 12

Page 23: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Attention, Voice, or Time

my.Water.orgFollow a community

power.Water.orgDonate your voice

give.Water.orgFundraise for water

Tuesday, April 17, 12

Page 24: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

Campaigns

waterday.orgWater Day2011, 2012

twakeover.Water.orgTwitter Campaign

2011

toiletday.orgTalk Sh*t All Week

2011

Tuesday, April 17, 12

Page 25: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

People want to be provoked

What worksMore people have a mobile phone than a toilete water in your toilet is cleaner than nearly a billion have to drinkWomen could build 28 Empire State Buildings today but instead they are collecting watere price to air a Super Bowl ad could get 140,000 people clean water for life

What doesn'tCheck out our new partnership with Levi’sLook we were mentioned here, we got this donationHonored to be recognized by Mashable as Top 10 in Social ActivismLet’s help Lakeview Middle School bring #ve people clean water for life

Tuesday, April 17, 12

Page 26: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

SOME METRICS

All sites combined: WaterDay.org, 11 / 12 ToiletDay.orgPower.water.orgGive.water.org My.water.org Twakeover .water.org

Tuesday, April 17, 12

Page 27: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

e Results thus far

Users have donated their accountand 11% of visitors join the site

35thousand

Tuesday, April 17, 12

Page 28: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

e Results thus far

Users deliver at least one unique new visitor to the siteoften within the #rst seven days they have an account

65%

Tuesday, April 17, 12

Page 29: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

e Results thus far

Estimated number of impressions generated

60million

Tuesday, April 17, 12

Page 30: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

WARNING…A tulip epidemic

Tuesday, April 17, 12

Page 31: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

DANDELIONS…Spreading the message everywhere!

Tuesday, April 17, 12

Page 32: Donate your voice: Lessons from two years of automated, integrated social campaigns, with Erin Swanson of Water.org

THANK YOU!

[email protected]

Questions?

Tuesday, April 17, 12