don't be the flappy bird of customer service
DESCRIPTION
Customer service guidelines we can learn from Flappy Bird. - Don't drive your customers crazy - Offer more than one way to reach you - Customers shouldn't have to try over and over again to talk to you - Remove all customer obstacles - Don't be a one-hit wonderTRANSCRIPT
Omni channel
Instant
Long term
User friendly
www.customericare.com
Follow us on twitter @customericare
All pictures are property of GEARS Studio