dos and donts of training

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Do’s and Don'ts of Training!!

Author: the-institute-of-development-studies

Post on 01-Nov-2014

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  • 1. Dos and Don'ts of Training!!
  • 2. Objectives
    • All of us are required to facilitate a workshop back in our countries what to do!!!!
    • We pitch to cause an action or reaction
    • The skill set is simple; but we have all suffered through bad presentations
    • Training and practice can improve your skills
    • Strong presentation skills can help you deliver
  • 3. Presentation skills improve with use
    • Think about your presentation experiences
      • What did you do well?
      • What should you have done differently?
    • How important is it to do better?
  • 4. There are two types of speakers: those who are nervous and those who are liars -- Mark Twain
  • 5. What well cover today
    • Developing your presentation
      • Content focus on key messages
      • Look
      • Delivery
    • Dos and donts
    • Taking questions
    • Problem solving
  • 6. First, decide why you are presenting
    • Establish the purpose of your presentation
      • Issue a call to action
      • Share information
    • Ask yourself
      • Who is my audience?
      • How much do they know?
      • What are their concerns?
      • What are their key metrics/issues?
      • Build a bridge between you and your audience
  • 7. Planning
    • Who are you talking to?
    • Why are you talking to them?
    • How long have you got?
    • What story are you going to tell?
  • 8. Then, structure your presentation
    • Introduction
      • Who you are and why you are there
      • Key messages
    • Body
      • Reinforce key messages
      • Break information into sub-sections
      • Make one point at a time
    • Conclusion
      • Summarize key messages
      • Ask for the order
    Conclusion Body Intro
  • 9. Boil down your key messages
    • Key Messages:
      • 2 or 3 things you want audience to know or take action
      • Sound bites that will be remembered
    • Key messages are
      • Clear
      • Memorable
      • Simple
    Intro
  • 10. Make your case in the body
    • Reinforce your key messages with supporting material
      • Research or data
      • Examples and personal anecdotes
      • Supporting text and graphics
    Body Intro
  • 11. Reinforce your case in the conclusion
      • Summarize key messages
      • Be specific about what you want
      • Ask for the order
      • Make quick ties back to supporting data
      • Highlight next steps
    Conclusion Body Intro
  • 12. Supporting text & graphics should do just that
    • Less is more
    • Limit bold , italics and CAPITALIZATION
    • Use easy-to-read colors and fonts
    • Stick to one font
  • 13. You are also part of the message The following Dos and Donts are simple but how many times do you see others or yourself on the Dont side?
  • 14. Performance
      • Dont Apologise
      • Speak loudly and clearly
      • Use short simple sentences
      • Avoid jargon and abbreviations
      • Vary pitch, tone, volume, speed and pauses
      • Avoid distracting mannerisms
      • Keep an eye on the remaining time
  • 15. How you say it is as important as what you say
    • Verbal Dos
      • Deliver key messages
      • Use plain language
      • Engage audience
      • Use delivery techniques - Flags
        • The most important thing I want to say is...
        • There are three things I want you to remember
    • Verbal Donts
      • Rush your delivery
      • Drag out your delivery
      • Use jargon or acronyms
      • Read script/slides
      • Speak in monotone voice
      • Apologize for your charts, your content
      • Use fillers such as um, ah, er, like
  • 16. Your body also talks to your audience
    • Body Language Dos
      • Hold yourself confidently
      • Use eye contact
      • Use natural gestures
      • Engage your audience
      • Smile
    • Body Language Donts
      • Stand slumped over
      • Look at the ground
      • Use distracting, nervous movements
      • Jiggle change or keys
      • Turn your back to the audience
  • 17. How not to get tripped by questions
    • Consider questions in advance and prepare responses
    • Take time to formulate a response
    • Deliver key messages in your responses
    • Even irrelevant questions are opportunity to reinforce messages
    • Dont get defensive in tone or body language
    • If you dont know the answer, say so
  • 18. You can manage your nerves
    • Practice makes perfect (and more confident!)
    • Visit workshop venue in advance
      • Become familiar with layout
      • Secure and test all equipment
      • Have glass of water nearby
    • Remember that you are the expert
    • Realize the audience wants you to succeed
  • 19. Tackling other issues
    • What do you do if
    • You have 15 minutes instead of the planned hour
      • Talking fast wont work
      • Limit yourself to the key concepts of each section
      • Or, skip the visuals
    • You lose your train of thought
      • Pause, collect yourself and start again
    • The decision maker doesnt show up
      • Go on with the show
      • Make your appeal to delegates
  • 20. Tackling other issues
    • What do you do if
    • The projector breaks
      • Bring hard copies of your pitch
    • People are holding a distracting side conversation
      • Pause and ask if there are any questions
      • Move closer to them to get their attention
      • In some cases, ask if they would prefer to reschedule
  • 21. There are three key aspects to effective presentations
    • Content (focus on key messages)
    • Look
    • Delivery
    Conclusion Body Intro
  • 22. Choose your delivery vehicle
    • General considerations
      • Audience size
      • Content
      • Location
    • Use Power Point if your presentation is
      • Data and information-heavy
      • Contains detailed or complicated material
      • Requires graphic support to help make the case
    • Whatever vehicle you choose, keep time parameters in mind when developing your presentation
  • 23.
    • Introduce yourself
    • Tell participants what will be covered and what they will gain
    • Explain the timetable and the activities
    • Point out the location of facilities (food, bathrooms, etc.)
    • Find out what people already know and what they are interested in learning
    • Make them feel at ease
    Getting Started
  • 24. THANK YOU
    • Questions
  • 25. SOURCE
    • This presentation was adapted from:
    • membership.acs.org/y/ycc/download/Effective presentation s. ppt