do's-don'ts (ppt)
TRANSCRIPT
2810
Pre-Lecture Preparation
Slide Preparation
Presentation Guidelines
3810
Pre-Lecture Preparation
Get into “Slide Show” before class
4810
5810
Pre-Lecture Preparation
Get into “Slide Show” before class
Focus Projectors
Distribute Handouts
6810
Slide Preparation
7
0%10%20%30%40%50%60%70%80%90%
100%
0 50 100 150 200 250 300 350 400 450
# of Additives
Cum
ulat
ive
Usag
e, %
Comparing Economic Stability Across Multiple Periods
Introduce alternate additives and concentrates
Ensure customer acceptance of alternate formulations (if needed)
Consolidate “similar” additives and concentrates
Exclude customer and supplier proprietary additives /
concentrates
Review and identify additive /
concentrate types
Cumulative additives / concentrates volume percentage vs. cumulative number of additive / concentrate (total additives and concentrates used = 414)
1additive0.3 MM lb
7 additives 3 MM lb
13 additives 6 MM lb
15 additives 8 MM lb
61 additives43 MM lb
317 additives 13 MM lb
1 2 3 4 5 6
Number of plants that additive / concentrate is run at
Situation: A large number of additives were procured, but a small number of them accounted for most of the usage
Approach taken: A five step consolidation approach was taken
Results:
• 40-50% reduction in number of SKUs in certain major categories
• Significant savings achieved by consolidating SKUs and suppliers base
• Complexity of procurement process reduced
EXAMPLE
8810
9810
Purpose of Visuals Is to: Clarify Aid in Visualization & Comprehension Is not to: Awe or dazzle
Be an artistic masterpiece
Think KISS
Perform Spel Cheek (oops!)
Insure Internal Consistency
10810
Building Plan
Build New Library for Law School
Engineering School: Improve Internet Connectivity
In-School Cafeteria for Business School
Covered shelter for bus stop in front of Crampton
Build New Library for Law School
Improve Internet Connectivity in Engineering School
Create space for Business School Cafeteria
Provide Covered Shelter for Crampton Bus Stop
11810
Building Plan
Build New Library for Law School
Engineering School: Improve Internet Connectivity
In-School Cafeteria for Business School
Covered shelter for bus stop in front of Crampton
Build New Library for Law School
Improve Internet Connectivity in Engineering School
Create space for Business School Cafeteria
Provide Covered Shelter for Crampton Bus Stop
Law School: New library
Engineering School: Improved internet connectivity
Business School: Add cafeteria
Crampton Bus Stop: Erect covered shelter
12810
Purpose of Visuals Is to: Clarify Aid in Visualization & Comprehension Is not to: Awe or dazzle
Be an artistic masterpiece
Think KISS
Perform Spel Cheek (oops!)
Insure Internal Consistency
Be careful with certain Colors
13810
Alabama A&M University Huntsville, Alabama
Clark Atlanta University Atlanta, Georgia
Florida A&M University Tallahassee, Florida
Howard University Washington, DC
North Carolina A&T Greensboro, NC
Prairie View A&M University Prairie View, Texas
Tennessee State University Nashville, Tennessee
Texas Southern University Houston, Texas
Tuskegee University Tuskegee, Alabama
Participating Schools
Alabama A&M University Huntsville, Alabama
Clark Atlanta University Atlanta, Georgia
Florida A&M University Tallahassee, Florida
Howard University Washington, DC
North Carolina A&T Greensboro, NC
Prairie View A&M University Prairie View, Texas
Tennessee State University Nashville, Tennessee
Texas Southern University Houston, Texas
Tuskegee University Tuskegee, Alabama
Participating Schools
15810
Purpose of Visuals Is to: Clarify Aid in Visualization & Comprehension Is not to: Awe or dazzle
Be an artistic masterpiece
Think KISS
Perform Spel Cheek (oops!)
Insure Internal Consistency
Be careful with certain Colors
Note Preference: Words --> Bullets --> Objects & Pictures
16810
• Unparalleled financial information and education geared to help you save money.• Assistance with credit, debt, and tax issues.• Assistance with savings and budgeting issues.• A personalized written step-by-step plan to make you a homeowner soon.• Guidance to help you make wise financial decisions.• Learn essential dos and don'ts from experienced professionals and
homeowners who have both failed and succeeded.• An outline of options so you can easily determine the best mortgage for you.• Get financial information that will leave you debt free for life.• An easy to follow step-by-step mortgage process. • A fast link to available government money programs.• Mortgage approval guaranteed where your interests are protected.• Access to special mortgage programs designed to save you thousands.• Information most lenders don't want you to know.• Options to allow you to move faster.
A Very Wordy Chart
17810
A Very Wordy Chart
• Unparalleled financial information and education geared to help you save money.• Assistance with credit, debt, and tax issues.• Assistance with savings and budgeting issues.• A personalized written step-by-step plan to make you a homeowner soon.• Guidance to help you make wise financial decisions.• Learn essential dos and don'ts from experienced professionals and • homeowners who have both failed and succeeded.• An outline of options so you can easily determine the best mortgage for you.• Get financial information that will leave you debt free for life.• An easy to follow step-by-step mortgage process. • A fast link to available government money programs.• Mortgage approval guaranteed where your interests are protected.• Access to special mortgage programs designed to save you thousands.
18810
A Bullet Chart
Information• Financial• Educational
Assistance• Credit / Debt / Tax• Savings / Budgeting
Guidance• Wise financial decisions• Do’s & don’ts• Debt free life• Mortgage process & programs
- Government- Special
Guaranteed mortgage approval
19810
Information• Financial• Educational
Assistance• Credit / Debt / Tax• Savings / Budgeting
Guidance• Wise financial decisions• Do’s & don’ts• Debt free life• Mortgage process & programs
- Government- Special
Guaranteed mortgage approval
A Comparison Chart
• Unparalleled financial information and education geared to help you save money. • Assistance with credit, debt, and tax issues.• Assistance with savings and budgeting issues.• A personalized written step-by-step plan to make you a homeowner soon.• Guidance to help you make wise financial decisions.• Learn essential dos and don'ts from experienced professionals and
homeowners who have both failed and succeeded. • An outline of options so you can easily determine the best mortgage for you.• Get financial information that will leave you debt free for life.• An easy to follow step-by-step mortgage process. • A fast link to available government money programs.• Mortgage approval guaranteed where your interests are protected.• Access to special mortgage programs designed to save you thousands.• Information most lenders don't want you to know.• Options to allow you to move faster.
20810
Combating Nervousness
There are many ways to address nervousness whenanticipating presenting to alarge audience. Some of thetechniques are the use of cue cards, teleprompters,laptops and other techniques.The the best known means of combating and controlling nervousness is through smartpractice.
Combating Nervousness
Techniques:
- Cue cards
- Teleprompter
- Laptop
- Practice
Combating Nervousness
Never Better
Best
Graphs
Payroll
$20,000$17,000$15,000$18,000
Numbers
NFC East
• St. Louis• Wash., DC• Dallas• New York• Philadelphia
Bullets
Complex Expressions
Charts Flow Charts Org Charts
Pictures
810
Sales EnterpriseOpportunity ManagementAccount ManagementActivity ManagementContact ManagementForecastingQuotingProposal GenerationMarketing EncyclopediaCampaign ManagementLead ManagementFulfillmentIncentive CompensationTarget Account SellingSales Analysis
Call CenterIntegrated Telesales, Telemarketing, and Customer Service SolutionDynamic Agent Desktop via Intelligent Call ScriptingPowerful Computer Telephony Integration (CTI)Data-driven Workflow for Routing, Authorizations, and Escalation
Field Service Comprehensive Field Service ApplicationSupports Field Service Operations and LogisticsFirst and Only Mobile Solution for Field EngineersFully Integrated with Siebel Service Enterprise and Siebel Call Center
Service EnterpriseAccess Multiple Knowledge Bases for Immediate Call ResolutionSupports Universal Queuing for Phone, E-mail, Web, Fax, and IVRComprehensive Support for Contracts and AssetsData-driven Workflow for Routing, Authorizations, and Escalation
Marketing EnterpriseComprehensive Marketing AutomationFirst Prebuilt Customer Data MartIntegrated Database Marketing and Campaign ManagementFull Marketing Communications SupportMeasure, Monitor, and Track Marketing Strategies
Five for the Price of OneFive for the Price of One
Brazil Economy
Source : IMF
162 164 170 172 175 177
1998 1999 2000 2001 2002 20030
50
100
150
200
Mill
ions
of i
nhab
itant
s
Population
Population
19.619.1
19.4 19.4 19.520
1998 1999 2000 2001 2002 200318
19
20
21
%
Investments as a % of GDP
Total Country Investments as a % of GDP
8.3 8.3 7.86.8
7.9 8
1998 1999 2000 2001 2002 20030
2
4
6
8
10
%
Unemployment rate
Unemployment Rate %
8.3
48
9.318.7
50
15
1998 1999 2000 2001 2002 20030
10
20
30
40
50
60
%
Exc rate % increase YTY - Dec/Dec
"Real Devaluation" %
28.925.6
17.4 17.3 18.2 15.6
1998 1999 2000 2001 2002 200305
10152025303540
%
Interest Rate
Interest Rate %
1.7
8.9
67.7
6.84.9
1998 1999 2000 2001 2002 20030
2
4
6
8
10
12
%Inflation (IPCA-IBGE)
Inflation %
2000 GDP growth (4.4%) driven by the Industrial Sector, Foreign Direct Investments (BUS$ 29) and Privatization.2001 GDP (+1,51%) impacted by energy crisis and "real "devaluation (19% YTY)Economic stabilization scenario.
Assessment of IMF, foreign investment banksStandard & Poor's 2001 rate: BB-
2002 :Increase exports ,presidential elections and 1.2% to 1.4% projected GDP growth. 2003 : New government in place; investments continuity and 2.5% to 3.0% projected GDP growth.
Brazil Economy
VENEZUELA
7.33.3
2.72.4
2.11.5
1.00.5
0.0(0.3)(0.4)
(2.7)
ChinaChileSpain
WW AverageFrance
BrazilUSA
GermanyMexico
Hong KongJapan
Argentina
Source: World Bank (www.worldbank.org)
GDP % Growth in 2001
5
10
15
20
25Industry - Transformation: 22%
Industry - Other: 15%
Agriculture: 8%
Commerce: 7%
Transportation: 3%Communications: 2%
Financial Svcs: 5%
Public Adm: 16%
Other Services: 22%
Source: Central Bank
Brazil GDP by Industry
Brazil is the 11th Economy in the World
Source : IMF
Total Country Debts as a % of GDPCountry Comparisons
71%55%
143%
109%
53%42%
62%
103%
Brazil US Japan Italy0%
50%
100%
150%
76%
55%
157%
108%
56%42%
72%
102%
Brazil US Japan Italy0%
50%
100%
150%
Net Debt Gross DebtSource : IMF
OBS. : The main difference between Gross and Net Debt is that Gross Debt do not consider the amount of money the country is going to receive
O R D E
M
EP
R
O
G R ES
S O
2001
2002
25
Economic Progress During Market Upswings Can Lead toDouble Digit Job Growth in the Public Sector
10% to 30% savings
6-18 months
Key elements • Creative ideas generation internally and by the
supplier• New supplier relationship : Win Win strategy
with clear rules mutually acknowledged, open book approach
• Total cost approach• Supplier by supplier approach instead of by
category
Collaborative Cost Reduction Application example -Automotive application -
Price/ unit
2003 2004 2005 20062002Duration
Budget effective realization of potential
CCRprocess
Supplier's margin
Change
8.007.50
7.00
10.5010.00
11.00
9.509.00
6.00
- 18%
Negotiated life time conditionsActually paid price
Clients savings potentialSupplier's share of savings potential
How often do you use this approach? How significant have the benefits been?
26
Job growth has correlated to economic development over thelast 12 accounting periods
Advanced Sourcing LeversAdvanced Sourcing Levers DescriptionDescription
Total Value Approach
• Joint optimization of complexity, price and total cost (warranty, …)• Total life cycle approach along the whole value chain
Statistical Cost Analysis
Supplier Pricing Model / Target
Pricing
• Cost modeling based on key cost drivers for non-recurring purchases• Validation and negotiation with suppliers of cost drivers parameters
Supplier Tiering • Value chain restructuring aiming at bundling/unbundling value added stages• Transfer of responsibility for tier 2/3 suppliers from/to tier 1 supplier
Design-to-Cost / Lean
Design
Collaborative Cost Reduction
• Joint-generation with suppliers of cost improvement ideas• Pro-active implementation process with risk and savings sharing with suppliers
Job Growth
Cost Analysis
TransPacific
• Systematic analysis for over specification/ over quality• Part/sub systems design optimization / standardization
Best Shoring• Systematic search for competitive suppliers in low costs countries • Focus on each value chain step leveraging competitive advantages of geography
Collaborative Sourcing
• Volume consolidation leveraging primary suppliers volumes• Negotiated contracts passed to primary suppliers to get cost advantage
Mega-Supplier Strategy
• Bundled negotiation with each major supplier• Cross-categories approach to leverage bargaining power on locked categories
• Cost drivers modeling of the pieces/systems• Statistical cost analysis to evaluate should cost
Price optimization
Procurement driven
Specification optimization
Cross-functional,cross value
chain
Geo MasterGeo Master
Geo MasterGeo Master
WW View
WW ViewWW View
WW ViewReplica
Replication
EIM
Applic Server
Applic Server
Applic ServerApplic
Server
Applic Server
Applic Server
Applic ServerApplic
Server
Applic Server
Applic Server
Applic ServerApplic
Server
ConnectedClient
JAVAClient
Web Server
HTMLClient
MVS DB2 CAE
CAE
CAE
MVS DB2
MVS DB2
File System
File System
* rough equiv of JAVA client* 80% load + page production
* MVS DB2 Beta 1Q, GA 2Q 2000* est. 100K concurrent users
Support NS & MS- using NSAPI & ISAPI
Support 3500-5000 users per AppSvr (NT 4-way, see 4.1.4)AIX ??
Connected & JAVA - 10K Users per DB SVR(est. RS/6000 S80)
* Network 100Mb switched Ethernet or better
HTTPor
SSL
MobileClient
avg. 1-3min synch
Sybase under100Mb
Support 1000-1500 users (NT 4-way)* running 5-6 routers per AppSvr* DEP: # users/router & #routers* avg user Q (.DK) is 2K (created each router run)
AIX ??
TCPIP
TCPIP GatewayServer
Client footprint - 4-5Mb + JVMSupport 1000 users (NT 4-way, 4Gb) AIX - est. 2K users (9-way, 8 Gb)* 2-3 Mb AppSvr Mem/user
* Router & Replication Mgr running on AppSvr
* External applications accessing via COM/CORBA
Implementation architecture metricsImplementation architecture metrics
BlackboardData Base
SSI
ER
P - B
ackO
fficeM
obile andFront O
fficeC
ustomer
Interaction
Information Warehouse
Customer Interaction
Product Data Mart
Data Warehouse
Voice(IVR, CTI, ACD)
Conferencing
Web conferencing
eResp Mgmt
Portal / Extranet
DirectInteraction
Mobile Sales - Configurator
Field/Product Service
MarketingAutomation
LegacySystems
Supply ChainMgmtERP / ERM
Order Mgmt Order Promising
Closed Loop P
rocessingMarket PlanningCategory Mgmt
MarketingAutomation - Campaign Mgmt
Analytical CRMBusiness Performance Mgmt
Operational CRMBusiness Operations Mgmt
CRM
EWM
Call Centre
Corp Mktg IGS / PSS
BTCIO and IPD
eCare
SAS
TeleWeb Int.
Request Management
Other, e.g., Fulfillment, Supply Chain, Finance, HR
CustomerService
e-commerceengines
Dotted boxes are IBM additions to Meta Architecture
Sales Automation, e.g., Lead Mgmt., Oppty. Mgmt.
Areas of implementation responsibilityAreas of implementation responsibility
29810
Presentation Delivery
30810
1. Remember Speaker’s Credo
2. Be “Audience Centric”
3. Listen from the Student’s Perspective
4. Change modes after 15-20 minutes
5. Stick to 3-5 Concepts/Messages
6. Minimize use of notes/script
31810
Speaker’s Credo Tell them what you are going to tell them Tell them Tell them what you told them
32810
1. Remember Speaker’s Credo
2. Be “Audience Centric”
3. Listen from the Student’s Perspective
4. Change modes after 15-20 minutes
5. Stick to 3-5 Concepts/Messages
33810
6. Be careful with laser pointers
7. Explain the chart!
34810
Keep more for yourself!
Monthly Rent($)
5 Years
10 Years
15 Years
20 Years
600 $36,000 $72,000 $108,000 $144,000
700 $42,000 $84,000 $126,000 $168,000
800 $48,000 $96,000 $144,000 $192,000
900 $54,000 $108,000 $162,000 $216,000
1,000 $60,000 $120,000 $180,000 $240,000
35810
6. Be careful with laser pointers
7. Explain the chart!
8. Maximize use of Body Visual
36810
The Eyes have it! - Audience facing 98% - Slide facing 2%
Spread your attention - Stop to connect - Embrace every section - Avoid ‘chief honcho’ bias
Everybody Should Know
37810
Everybody Should Know
Voice your opinion - Increase the volume - Decrease the pace - Project - Enunciate - Inflect - Emphasize - Eliminate verbal fillers (“you know”)
Avoid idioms, technical jargon, slang
Pause for think time - Audience - Students
38810
Everybody Should Know
Hand out the message - Nature’s visual aids - To be used consciously
Use as a maestro’s baton - Orchestrate certain passages - Harmonize with key words Position for success - Near body at rest - Above waist when used - Never
In pocketsOn faceWith a Prop
39810
Everybody Should Know
DeFeat Bad Habits - Anxious Pacing - Nervous Tapping - Nomadic Wandering - One leg balancing - Slide eclipsing
40810
6. Be careful with laser pointers
7. Explain the chart!
8. Maximize use of Body Visual
9. Use “Build” slides when possible
41810
Common Distractions*
• Rattling keys or coins in pocketRattling keys or coins in pocket
• Ring twistingRing twisting
• Stoking a beardStoking a beard
• Lip LickingLip Licking
• Tugging an earTugging an ear
• Cracking knucklesCracking knuckles
• Lip bitingLip biting
• Playing with watchPlaying with watch
• Pushing bridge of glassesPushing bridge of glasses
• Drumming figuresDrumming figures
• Bouncing a pencil on it eraserBouncing a pencil on it eraser
• Blowing hair out of eyesBlowing hair out of eyes
• Popping top of magic markerPopping top of magic marker
• Extending/retracting telescopic pointerExtending/retracting telescopic pointer
• Playing with beads, gold chains, jewelryPlaying with beads, gold chains, jewelry
* * Excerpted from “Presentation Plus”, 2nd Edition, David Peoples, Wiley, pg 188
42810
Common Distractions*
• Rattling keys or coins in pocketRattling keys or coins in pocket
• Ring twistingRing twisting
• Stoking a beardStoking a beard
• Lip LickingLip Licking
• Tugging an earTugging an ear
• Cracking knucklesCracking knuckles
• Lip bitingLip biting
• Playing with watchPlaying with watch
• Pushing bridge of glassesPushing bridge of glasses
• Drumming figuresDrumming figures
• Bouncing a pencil on it eraserBouncing a pencil on it eraser
• Blowing hair out of eyesBlowing hair out of eyes
• Popping top of magic markerPopping top of magic marker
• Extending/retracting telescopic pointerExtending/retracting telescopic pointer
• Playing with beads, gold chains, jewelryPlaying with beads, gold chains, jewelry
* * Excerpted from “Presentation Plus”, 2nd Edition, David Peoples, Wiley, pg 188
43810
Common Distractions*
• Rattling keys or coins in pocketRattling keys or coins in pocket
• Ring twistingRing twisting
• Stoking a beardStoking a beard
• Lip LickingLip Licking
• Tugging an earTugging an ear
• Cracking knucklesCracking knuckles
• Lip bitingLip biting
* * Excerpted from “Presentation Plus”, 2nd Edition, David Peoples, Wiley, pg 188
44810
Positive Signs+ Affirmative head nods+ Knowing smiles+ Active listening+ Note taking + Positive questions+ Endorsing testimonials
Reaction+ More of same
Negative Signs- Restlessness- Looks of:
- Apathy- Preoccupation
- Blank stares- Little eye contact- Sleepers- Empty chairs
Reaction- Abandon script/slides- Ask questions- Give stretch break- Consider using humor- Get personal
45810