dot point simple - refresher what is marketing

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A Marketing Refresher. Sometimes you just need to go right back to basics to understand what it is that you are trying to achieve. This series of slides is straight from the Services marketing handouts but worth it's weight in gold if read from time to time!

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Page 1: Dot point simple - refresher what is marketing
Page 2: Dot point simple - refresher what is marketing

www.metabiz.com.au

Bulletproof your businessmetamorphbiz [email protected] www.metabiz.com.au 1300 916 082

WHAT DOES METAMORPH DO?

“We increase the performance of People, Plant and Process”

“We develop Business Sustainability through Innovation”

“We Build Collaborative Networks of Leaders and Champions”

Page 3: Dot point simple - refresher what is marketing

www.metabiz.com.au

Bulletproof your businessmetamorphbiz [email protected] www.metabiz.com.au 1300 916 082

OUR GUIDING PRINCIPLES

★ Cross-Disciplinary - Approach to Problem Solving. Mix of Academic Principles, Practical Application & Psychology.

★ Implementation - We know that real value is not in the idea - it’s in it’s successful Implementation.

★ People - We work within organisations to develop Champions and Leaders. To continue while we are not around

Page 4: Dot point simple - refresher what is marketing

July 18, 2013metamorphbiz [email protected] www.metabiz.com.au 1300 916 082

How do we get here? These are the skills we need to do it

This is the vehicle to get us there

The Goal The Tools The Skills

Text SUSTAINABILITY INNOVATION ENTREPRENEURSHIP

OUR VIEW OF THE BUSINESS WORLD

A4

“The Ultimate Business Goal in Today’s Business Landscape is Sustainability”

Page 5: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

A REFRESHER - WHAT IS “MARKETING”

A5

▪Many  people  think  marketing  is  telling  people  all  about  a  company  through  advertising.  ▪Marketing  is  much,  much  more  than  simply  “advertising”  and  “sales”.

Page 6: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

A REFRESHER - WHAT IS “MARKETING”

A6

▪Many  people  think  marketing  is  telling  people  all  about  a  company  through  advertising.  ▪Marketing  is  much,  much  more  than  simply  “advertising”  and  “sales”.

Page 7: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

WHAT IS “MARKETING”

A7

▪Marketing  is...    •Marketing  at  McDonald's  is  creating  enjoyable  experiences  for  every  customer  who  visits  a  McDonald's  restaurant.    •Marketing  is  talking  with  customers  to  find  out  what  McDonald's  can  do  for  them.    •Marketing  is  building  relationships  with  people  in  the  communities  in  which  we  operate.    •Marketing  is  providing  value  to  customers  both  in  the  food  and  experiences  they  have  every  time  they  visit  McDonald's.    •Marketing  is  building  sales  and  profitability  for  all  McDonald's  restaurants.    •Marketing  is  enhancing  our  key  areas  of  Quality,  Service,  Cleanliness  and  Value.  

Source:  http://www.mcdonalds.com.au  (Accessed  21-­‐05-­‐2001)

Page 8: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

WHAT IS “MARKETING”

A8

▪“A  social  and  managerial  process  by  which  individuals  and  groups  obtain  what  they  need  and  want  through  creating  and  exchanging  products  and  value  with  others.”  

Philip  Kotler

Page 9: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

WHAT IS “MARKETING”

A9

▪“Marketing  is  the  frontline  business  function  that:  ▪Identifies  customer  needs  and  wants;  ▪Determines  which  target  markets  the  organisation  can  serve  best;  and  ▪Designs  appropriate  products,  services  and  programs  to  serve  these  markets.”  

Philip  Kotler

Page 10: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

WHAT IS “MARKETING”

A10

▪In  reality,  Marketing  is  more  than  a  business  function—it’s  THE  business  philosophy—the  customer  comes  first  and  you  build  the  firm  accordingly    ▪Some  would  argue  that  employees  are  even  more  important  than  customers—perhaps  the  best  approach  is  to  have  customers  and  employees  at  the  centre  of  the  business.

Page 11: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

THE MARKETING MIX

A11

▪Traditionally  4  Ps:  ▪Product  ▪Price  ▪Place  (distribution)  ▪Promotion

Page 12: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

MORE INFO? GOOGLE: METAMORPH BUSINESS

A12

Page 13: Dot point simple - refresher what is marketing

July 18, 2013 www.yourcompany.com

Everyday Herometamorphbiz [email protected] www.metabiz.com.au 1300 916 082

+MetabizAu

facebook.com/metamorphbiz

youtube.com/metamorphbiz #metamorphbiz

www.metabiz.com.au

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