®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Bobby Caudill
Solution Architect, Global Government
August 2008
Adobe Solutions for GovernmentInformation Assurance to Protect PII for Employees and Veteran
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Personally Identifiable Information
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Federal Laws
Privacy Act of 2005
Information Protection and Security Act
Identity Theft Prevention Act of 2005
Online Privacy Protection Act of 2005
Consumer Privacy Protection Act of 2005
Anti-phishing Act of 2005
Social Security Number Protection Act of 2005
Wireless 411 Privacy Act
US 'Safe Harbor' Rules (EU Harmonisation)
Title 18 of the United States Code, section 1028d(7)
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
OMB M-06-16
Protection of Sensitive Agency Information
1. Encrypt all data on mobile computers/devices which carry agency data unless the data is determined to be non-sensitive, in writing, by your Deputy Secretary or an individual he/she may designate in writing;
2. Allow remote access only with two-factor authentication where one of the factors is provided by a device separate from the computer gaining access;
3. Use a “time-out” function for remote access and mobile devices requiring user re-authentication after 30 minutes inactivity; and
4. Log all computer-readable data extracts from databases holding sensitive information and verify each extract including sensitive data has been erased within 90 days or its use is still required.
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
GAO-08-343
Protection of Sensitive Agency Information Encrypt all data on mobile computers/devices which carry agency data unless
the data is determined to be non-sensitive, in writing, by your Deputy Secretary or an individual he/she may designate in writing
22 agencies had developed policies Allow remote access only with two-factor authentication where one of the
factors is provided by a device separate from the computer gaining access
14 agencies had developed policies Use a “time-out” function for remote access and mobile devices requiring
user re-authentication after 30 minutes inactivity
15 agencies had developed policies Log all computer-readable data extracts from databases holding sensitive
information and verify each extract including sensitive data has been erased within 90 days or its use is still required
11 agencies had developed policies
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Engagement
en·gage to induce to participate
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
The Engagement Challenges
Ease of use
Trust
Outdated
Mismatched expectations
Effective follow up
Speed of change
7
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
The Engagement Gap
Citizens
SuppliersOther
Agencies
ERP
CRM
HRM
Financial
LOB
Core Applications
Self-Enrollment
Tax Filing
Emergency Response
Citizen Portals
Permits & Licenses
Grants
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Engagement Building Blocks
Collaboration & Training
Dynamic Document GenGuided Experiences
Secure Info Sharing
Rich Internet Apps
Intuitive Data Capture
Adobe Reader®
Adobe Flash®
HTMLAdobe AIR™
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Adobe client software is deployed globally, today.
900 millionPCs and devices
Cross PlatformHardware / Browser
✓
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Engagement Building Blocks
Collaboration & Training
Dynamic Document GenGuided Experiences
Secure Info Sharing
Rich Internet Apps
Intuitive Data Capture
Adobe Reader®
Adobe Flash®
HTMLAdobe AIR™
Intuitive Data Capture
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Store, Process
Pre-populate
Document Routing
Rights management
XML
Form Fragments
Print & Fill
Print & Read
Dynamic Collection
Data Capture
Guided Experiences
Fill & Print
Text Fields
Fill, Sign, Submit
Typed Fields
Validations
2D bar codes
Digital Signatures
5431 2
Interactive eForm
Dynamic eForm
Paper Form
Basic eForm
Form Guide
Data Capture: Spectrum
Intelligence
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF – It’s more than a pretty picture
CRM
ERP
Digital IDs
Digital to Paper
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved. 14
LiveCycle Reader Extensions - How it works
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Engagement Building Blocks
Collaboration & Training
Dynamic Document GenGuided Experiences
Secure Info Sharing
Rich Internet Apps
Intuitive Data Capture
Adobe Reader®
Adobe Flash®
HTMLAdobe AIR™
Secure Info Sharing
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved. 16
Freedom of Information Act – Redaction
Redact at an XML level
Redact in batch using “patterns”
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
The Last Line of Defense
Managed Environment(CMS, ERP)
Network Perimeter
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Document Security
Dynamic Control Persistent
Protection
Authentic Documents
Verifiable Transactions
Acceptable Approvals
Legally Binding Agreements
Rights Management
Certification DecisionAccountability
Risks Confidentiality and Control Reliability Repudiation
Information
Integrated Risk Mitigation
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Engagement Building Blocks
Collaboration & Training
Dynamic Document GenGuided Experiences
Secure Info Sharing
Rich Internet Apps
Intuitive Data Capture
Adobe Reader®
Adobe Flash®
HTMLAdobe AIR™
Collaboration & Training
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Blended Solutions
To One (Asynchronous)
eLearning On-Demand Presentations Public Service
Announcements
Together (Synchronous)
Web Conference Tele-work Virtual Classroom
Collaborate, Present and Train Online – Live and On-Demand
To One (Asynchronous)
eLearning On-Demand Presentations Public Service
Announcements
Together (Synchronous)
Web Conference Tele-work Virtual Classroom
Blended Solutions Maximize Productivity
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Bringing It all Together
Synchronous Collaboration
Asynchronous Collaboration
Shared Desktop Information Visualization Presence & Awareness Shared Reviews
Personalized Experiences
Familiar Metaphor Online/Offline Reader Enabled Geospatially Enabled
Rights Management Certified Documents Accountable Decisions Doc Generation Process Automation
Collaborationand Training
Intuitive Data Capture
Secure Information Sharing
+ + = Synergy
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved. 22
DEMONSTRATION
®
Copyright 2008 Adobe Systems Incorporated. All rights reserved.