Transcript
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Customer Service or Else
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Great Customer Service
• Don’t give the customer reason walk• Know who you are (and tell your employees)!• Know who they are!• Promise and deliver • Stand your ground as needed
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Customer Service or Else
Great Customer Service
• Don’t give the customer reason walk• Know who you are (and tell your employees)!• Know who they are!• Promise and deliver • Stand your ground as needed