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New Computing Models, and What They Mean to the Small and Mid Sized Business Consumer
How your business can make practical decisions between “The Cloud”, Utility Computing and Hosted Services
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Panelists
Jeff Winn, CPA Account Executive
Adam BellusciDirector of Engineering
Kevin EllisVice President - Sales
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Business Computing’s Major Paradigm Shifts
1960’s and 1970’s− Mainframe / Centralized Computing
1980’s and 1990’s− Client - Server Computing− Local and Wide Area Networking
2000’s and Today− “As a Service” Computing− Web based business technologies (Web 2.0, etc)
2010’s and Beyond− IT as Utility− “The Cloud”
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The Cloud Hype is in High Gear - 2010
Technology Hype Cycle
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The Cloud Hype is in High Gear - 2011
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The Cloud = Utopia?
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Cloud Computing – Key Concepts
Cloud Architecture Lightweight Entry / Exit Elastic / flexible Multi Tenancy Reliability and Business
Continuity User Experience
Mobility Device Independence
Economics CapEx converted to OpEx Consumption based /
metered Reduced IT overhead
costs Applications
Maintenance Security
Cloud Computing is a way of doing business, not a destination.
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Cloud Computing – Deployment Types
• Public Cloud• Third Party• Off premises
• Private Cloud• Virtual
Infrastructure• On Premises
• Hybrid Cloud• Best of Both
Thrive believes that Hybrid Clouds are the best way for SMBs to adopt business work flows to The Cloud.
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Public Cloud – Service Models
Software as a Service (SaaS)− Most common / well known model− Ex. Salesforce.com & NetSuite
Platform as a Service (PaaS)− Solution stack in the Cloud− Ex. Amazon / Google
Infrastructure as a Service (IaaS)− Combination of Hardware and Cloud Services− Thrive
Business Process as a Services (Cloud Enabled Services) − Cloud Inputs/Outputs− Hubcast
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Cloud Computing – Common Issues
Cloud Architecture Compliance Privacy Security Sustainability Siting
User Experience Availability Performance Support
Applications Open Standards – no
established common standards
Open Source Software
Authentication, no single sign on
Cloud Computing has a lot of promise, but there are several factors to consider before adopting
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Questions To Consider: Cloud Services or Offerings
What kind of Cloud is right for my business?− From a P&L perspective, does your business have a higher
tolerance for Capital or Operational expenditures?
− Have you considered current business workflows, identifying ones that are critical to ongoing business operations?
− Have you analyzed the IT cost per user per month for those critical workflows?
− Can you recover business critical workflows in under 48 hours in the event of hardware or site failure?
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What kind of Cloud is right for my business?− Are your business and IT operations governed by regulations
specific to the industry in which you do business
− Do matters related to data privacy and security impact or influence your customers or your ability to bring on new customers?
− Do you have an existing IT staff?
− Has your business recently made a large investment into IT infrastructure?
Questions To Consider: Cloud Services or Offerings
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Questions To Consider: Cloud Services or Utility IT Offerings
How Can My Business Begin Leveraging the Public Cloud?
− Have you talked to the providers of your business applications about the availability of their products as SaaS offerings?
− Have you considered other options from companies who have similar products offered as SaaS?
− Have you considered leveraging Infrastructure as a Service for critical IT elements that you may lack internal expertise to support?
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Questions To Consider Relative to Cloud Services or Offerings
Is it time for my business to create a Private Cloud?− Have you started Virtualizing your current IT infrastructure as
new servers are brought online?
− Have you performed or had an IT provider perform a Cloud readiness assessment on your existing IT infrastructure?
− Is your IT infrastructure resilient enough to keep all business critical functions online if you lose a network server?
− Can your employees access productivity data and applications from anywhere they have an Internet connection, from any device they choose?
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Questions To Consider: Utility IT or Hosted Services
Is my business a good candidate for these types of services?− Does your corporate HQ’s power, connectivity, or environmental
controls impede your ability to keep your IT services online?
− Does the idea of having IT equipment “under lease” as opposed to owning it appeal to you or turn you off?
− Do you currently maintain internal SLA’s to your employees around uptime, repair time, and other metrics around IT availability?
− Are you presently on a 3 year hardware refresh cycle? Is a 3 year refresh cycle something that appeals to your business or is advantageous to it based on your needs?
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Q&A