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Return to Excellence: Re-Orientation of Two-YearCollege Students on Probation
Merril A. Simon, Ph.D., NCCC, RPC / California State Univ., Northridge
([email protected]; 818/677-2558)
Esau Tovar, M.S. / Santa Monica College
Melissa Edson, M.S. / Santa Monica College
Brenda Johnson Benson, M.A. / Santa Monica College
Presentation for the
American Counseling Association National Conference
“Celebrating 50 Years of Excellence!”
Anaheim, California on March 24, 2003
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Presentation Abstract
This program will share the results of a series of interventions with a large sample of diverse, urban, community college students on probation after their first term. These interventions were designed to promote a return to success of these students through re-orientation in small groups, the use of the College Student Inventory (Stratil, 2000), and developmental advisement. This study, conducted at a large, diverse, urban community college was undertaken to address the counseling and educational needs of the growing number of probationary students.
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Rationale for Program
35% of all first-time students are on probation at the end of their first term. 54 - 73% success rate for first semester
students based on ethnic breakdown) Persistence rate of 54% from semester
one to semester two. Commitment by institution to
successfully serve students.
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Factors Underlying High Probationary Rates
Initial orientation to college does not meet students’ needs
Lack of social and/or academic integration Delayed or flawed educational planning and
undefined career goals. Need for intrusive advisement and mandatory
assessment Delayed completion of math and English
courses needed for success in other courses
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Funding Support
Provided by: Santa Monica College Fund for Instructional
Improvement of the State of California
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Counseling Faculty Training
Developmental, intrusive advisement strategies.
Using ‘flashpoints’ (Hirsch, 2001)
Student involvement and I-E-O Model (Astin, 1993)
Retention strategies (Basham & Lunenburg, 1998)
Social & academic integration (Tinto, 1993)
Training on the administration and interpretation
of the College Student Inventory (Stratil, 1988)
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Probationary Student “Re-Orientation”
Researched existing programs for probationary student – in community colleges and four-year institutions
Intended to address the specific needs of continuing students Discussed topics including commitment to
college, motivation to succeed, understanding of institutional expectations, balancing, school, work and personal commitments; and connecting with faculty members and peers (social and academic integration)
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Demographic Survey
Included: Name & student ID # Distance of SMC from home Parents’/Guardians’ educational level
of attainment Hours employed per week
Location: On- or Off- campus Hours studied per week High school GPA (approximate) Student’s reason for probation
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Participant Invitations
All students who had enrolled for the first time in Fall 2002 and were now on (academic or lack-of-progress) probation [~1,100] were mailed invitation letter with follow-up phone call reminders to those who didn’t respond.
323 students participated Small group intervention
10-15 students / group. XX groups
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Re-Orientation Beginning
Introductions: Brief introduction of counselor and student worker
Overview of Orientation and Purpose of SSP: Counselor explained the purpose and the history of SSP Counselor presented an overview of orientation Discussed ‘What is Probation’ handout
Assessment Center: Reminded students to complete the math and/or English
assessment if they had not already taken it. Briefly discussed the importance of assessing math & English placement to be successful in their other classes.
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Icebreaker Exercises
Gave students five minutes to write down a response to one of the following two questions: What was your biggest adjustment in
starting college? What is something important thing you have
learned about yourself since starting college?
Asked for volunteers from the group to share their responses.
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Re-Orientation Discussion Questions (1 of 2)
1. How many people have jobs? For those of you who do work, how does working affect your academic and
social experience at SMC?
2. If you found yourself having trouble keeping up in class this coming semester, what would be the most effective method of improving your situation? Why would you choose this method? What has worked inthe past? What has not worked in the past? Distribute Math and English Tutoring Schedule
3. Each semester, about 3,500 new students are placed on probation. What factors will those students need to
address to become successful in college? Distribute ‘Calculating Your GPA’ handout
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Re-Orientation Discussion Questions (2 of 2)
4. What does time management mean to you? How do you manage your time so that you can study enough hours each week?
(If relevant, distribute : Time Management handouts)
5. Have your instructors or counselors talked with you about effective study skills? What study skills would you recommend to others in your group?
(If relevant, distribute Study Skills handouts)
6. Research has shown that college students face many personal obstacles while working to achieve their
academic goals. How do you deal with personal obstacles so that they do not impede your
progress towards your goals?
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College Student Inventory
All students were asked to complete the assessment—and all but two did.
Version B—100 items. Assesses motivation, coping skills, and
receptivity to support services. Provides a general overview of student’s likelihood to dropout and experience academic difficulty.
Takes approximately 30 minutes to complete. Student and counselor will discuss results in a
subsequent appointment.
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CSI cont. Norms for the CSI are available for four-
year, and two-year schools. Results include profiles for advisors and
profiles for students with suggested interventions.
Also available is a full-length version (A—164 items). May be completed online or sent in for processing.
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Completion of Re-Orientation Process
Orientation Evaluation Students completed evaluation and
answered final demographic question (“Based on what you learned here today, what do you plan to do differently next term?”) when they finished their assessment.
Encouraged students to make an appointment to speak with an SSP counselor during the winter inter-session to solidify goals.
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Financial Aid Information
Answered student questions regarding financial aid.
Distributed and discussed the green paper titled, ‘Warning: Being on Academic Probation Does Affect Financial Aid’
Distributed ‘’Financial Aid Myths’’ pamphlet
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Campus Resources
Distributed and discussed the ‘SSP Contact Information’ Handout
Distributed and discussed the ‘Campus Resources’ Handout Including program-provided math & English tutoring.
Showed dates and deadlines in SMC catalog (encouraged the students to buy one) and the Schedule of Classes.
Showed Student Planning Guide and where to get it on-line.
Showed Student Planner—buy in the bookstore.
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Evaluation Results
Reasons given for being on probation were assessed in terms of attribution theory with four areas (and a general-non-categorized) identified: Course Specific Internal-Stable-Specific Attributions Internal-Unstable-Specific Attributions External-Stable-Specific Attributions External-Unstable-Specific
Attributions
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Course Specific Attributions
Student states “obvious” reasons for lack of success (e.g., probationary status) in the following ways:
Withdrew from too many courses
Low Grade Point Average
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Internal-Stable-Specific Attributions
Student identifies an aspect of him/herself which contributed to poor performance, and seems to impact only a given course or only college. Lack of Academic Preparation for Course Adjustment to college Too much fun Lateness or attendance problems Enrolling in too many classes
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Internal-Unstable-Specific Attributions
Student identifies an aspect of him/herself which contributed to poor performance in course, but not other aspects of school. Lack of Enthusiasm or Interest in the
Course
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External-Stable-Specific Attributions
Student states specific conflicts that contributed to poor performance and attributes lack of success to these entities. Persistent Work Conflicts “Another person made me do it” Unreliable transportation/Distance
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External-Unstable-Specific Attributions
Student states multiple conflicts that contributed to poor performance, but did not affect other aspects of life. Poor performance (changed throughout)
in class Lack of studying Poor time management Family, personal, financial problems
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Demographic Characteristics
Probationary Student Orientation Participants
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Orientation Participation
Probation Type * Orientation Participant Crosstabulation
15 17 32
46.9% 53.1% 100.0%
1.9% 5.3% 2.9%
628 259 887
70.8% 29.2% 100.0%
79.5% 80.2% 79.7%
143 46 189
75.7% 24.3% 100.0%
18.1% 14.2% 17.0%
4 1 5
80.0% 20.0% 100.0%
.5% .3% .4%
790 323 1113
71.0% 29.0% 100.0%
100.0% 100.0% 100.0%
Count
% within Probation Type
% within OrientationParticipant
Count
% within Probation Type
% within OrientationParticipant
Count
% within Probation Type
% within OrientationParticipant
Count
% within Probation Type
% within OrientationParticipant
Count
% within Probation Type
% within OrientationParticipant
LOP
Academic
Both
No longer
ProbationType
Total
No Yes
Orientation Participant
Total 29% of invited
probationary students attended orientation.
80% were strictly on academic probation (< 2.0 GPA)
315 students completed the College Adjustment Inventory
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Gender & Ethnicity
No Gender X Ethnicity differences found for participation.
Attendees were predominantly Latino (39%). However, they constitute 26% of SMC students.
Age: 93% were 22 or younger (M = 19.5, SD = 3.5).
Ethnicity * GENDER Crosstabulation
17 27 44
38.6% 61.4% 100.0%
11.4% 16.4% 14.0%
20 21 41
48.8% 51.2% 100.0%
13.4% 12.7% 13.1%
61 61 122
50.0% 50.0% 100.0%
40.9% 37.0% 38.9%
28 28 56
50.0% 50.0% 100.0%
18.8% 17.0% 17.8%
23 28 51
45.1% 54.9% 100.0%
15.4% 17.0% 16.2%
149 165 314
47.5% 52.5% 100.0%
100.0% 100.0% 100.0%
Count
% within Ethnicity
% within GENDER
Count
% within Ethnicity
% within GENDER
Count
% within Ethnicity
% within GENDER
Count
% within Ethnicity
% within GENDER
Count
% within Ethnicity
% within GENDER
Count
% within Ethnicity
% within GENDER
African American
Asian
Latino
White
Other/Unsp.
Ethnicity
Total
Male Female
GENDER
Total
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Demographics (cont.)
Male and females differed on self-reported HS GPA (Female: 2.8 vs. 2.7, p < .05).
Ethnic differences in Distance traveled, travel time, and self-reported HS GPA (p < .05).
Mode of Transportation: 27% use public transportation to get to the college; 55% drive; 13% are driven by another person; and 5% walk or ride a bike.
Select Demographic Characteristics
267 48 14.97 10.839
314 1 42.07 29.413
294 21 20.69 14.677
275 40 21.22 11.306
291 24 8.57 6.533
293 22 2.766 .5335
Home Distance in Miles
Travel Time to College
Fall Work Hours Employed
Spring Work Hours Employed
Fall Weekly Hours Studied
High school GPA
Valid Missing
N
Mean SD
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Course-Taking CharacteristicsFall 2002 Course Outcomes for Academic Probation Students
296 .00 1.93 1.00 .63
296 3.0 19.0 10.04 3.33
296 .0 15.0 7.92 3.64
296 .0 15.0 5.37 3.71
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GPA
Units Enrolled
Units Attempted
Units Completed
Valid N (listwise)
N Minimum Maximum Mean Std. Deviation
Fall 2002 Course Outcomes for "Lack of Prgress" Probation Students
62 12.0 19.0 13.274 1.4617
62 .0 14.0 6.435 3.7224
62 .0 7.0 3.145 2.0791
62 .00 46.15 23.4268 14.94208
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Units Enrolled
Units Attempted
Units Completed
CourseCompletion Rate
Valid N (listwise)
N Minimum Maximum Mean Std. Deviation
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College Student Inventory
Preliminary Outcomes for
Gender & Ethnicity
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Multivariate Analysis of Covariance for Gender & Ethnicity
High school GPA used as covariate Significant multivariate effects for Gender:
Academic Motivation scales Significant multivariate effects for
Ethnicity: Composite CSI scales Academic Motivation scales General Coping scales Receptivity to Support Services
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Analysis of Covariance for Composite Scales
Ethnic differences in dropout proneness, predicted academic difficulty, and educational receptivity. Educational stress, not significant.
Latino students are most likely to dropout and experience academic difficulties; however, are also more willing to accept assistance.
Asian students are under somewhat more educational stress than other students.
Mean Composite Scales by Ethnicity
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.5
7.0
7.5
8.0
DropoutProneness
PredictedAcademicDifficulty
EducationalStress
Receptivity toHelp
African American
Asian
Latino
White
Other
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Analysis of Covariance for Academic Motivation Scales
Consistent with theory, students with poor academic achievement, these students generally express a low tolerance toward instructors. Latino’s had a slightly more favorable impressions than other students. African American students had the least impression.
White students expressed a higher degree of verbal confidence compared to African American and Latino students. This is particularly crucial as it impacts students’ attitudes and subsequent success in courses where extensive reading, writing, and public speaking is expected.
Regardless of ethnicity, females expressed a higher degree of intellectual interests (i.e., enjoys the learning process). Men, on the other hand, expressed higher degrees on confidence in their perceived capacity to do well in math and science, and where communication skills are highly emphasized.
Mean Academic Motivation Scales by Ethnicity
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
Attitud
e to
ward
Educa
tors
Desire
to F
inish
Col
lege
Inte
llectu
al In
tere
sts
Mat
h & S
cienc
e Con
fiden
ce
Study
Hab
its
Verba
l Con
fiden
ce
African American
Asian
Latino
White
Other
Mean Academic Motivation Scales by Gender
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
Attitud
e to
ward E
ducat
ors
Desire
to F
inish C
ollege
Inte
llectu
al Inte
rest
s
Mat
h & S
cienc
e Conf
idence
Study
Hab
its
Verbal C
onfid
ence
Male
Female
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Analysis of Covariance for General Coping Scales
No statistically significant differences were found for gender or ethnicity in the General Coping scales. This indicates that all students have developed similar coping mechanisms, albeit not particularly favorable.
As such, counselors must work all the harder with these students through personal work as we strive to find the “flashpoint” (Hirsch, 2001) to effect change and ensure student success.
Mean General Coping Scales by Ethnicity
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
Career
Closu
re
Family
Em
otional
Support
Opinion
Tolerance
Sense o
f Fina
ncial S
ecurit
y
Sociabilit
y
African American
Asian
Latino
White
Other
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Analysis of Covariance for Receptivity for Institutional Help Scales
African American and Latino students are more receptive to discuss means by which to increase financial resources to pay for college.
Asian students express a higher need to discuss problems of a personal nature (e.g., personal problems, dating, family problems, school) with a counselor. This finding is consistent with their high degree of educational stress.
Latino students are more willing to readily to engage in the social communities of the college by meeting other people and participating in group experiences.
Mean Receptivity to Institutional Help Scales by Ethnicity
0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
Finan
cial G
uidanc
e
Person
al Counse
ling
Enrichm
ent
Acade
mic
Assist
ance
Career
Cou
nselin
g
African American
Asian
Latino
White
Other
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MANCOVA ResultsMultivariate Analyses of Covariance (Gender X Ethnicity, HS GPA Covariate)
Effect Wilks’ λ F H df Error df Sig. Partial η2 Composite Scales
Intercept .268 190.061 4.000 278.000 .000 .732 GPA Covariate .635 39.883 4.000 278.000 .000 .365 Gender .993 .493 4.000 278.000 .741 .007 Ethnicity .753 5.160 16.000 849.942 .000 .068 Gender X Ethnicity .967 .589 16.000 849.942 .894 .008
Academic Motivation Intercept .866 7.098 6.000 276.000 .000 .134 GPA Covariate .939 2.967 6.000 276.000 .008 .061 Gender .857 7.703 6.000 276.000 .000 .143 Ethnicity .795 2.731 24.000 964.059 .000 .056 Gender X Ethnicity .931 .835 24.000 964.059 .694 .018
General Coping Intercept .803 13.570 5.000 277.000 .000 .197 GPA Covariate .963 2.156 5.000 277.000 .059 .037 Gender .992 .446 5.000 277.000 .816 .008 Ethnicity .892 1.615 20.000 919.655 .043 .028 Gender X Ethnicity .935 .936 20.000 919.655 .541 .017
Receptivity to Support Services
Intercept .790 14.717 5.000 277.000 .000 .210 GPA Covariate .996 .222 5.000 277.000 .953 .004 Gender .971 1.643 5.000 277.000 .149 .029 Ethnicity .766 3.856 20.000 919.655 .000 .065 Gender X Ethnicity .947 .756 20.000 919.655 .768 .013
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ANCOVA ResultsAnalyses of Covariance for College Student Inventory (Gender, Ethnicity, & HS GPA Covariate)
Effect Type III MS df MS F Sig. Partial η2
Composite Scales (Ethnicity Only) Dropout Proneness 33.811 4 8.453 4.377 .002 .059 Predicted Academic Difficulty 73.021 4 18.255 9.726 .000 .122 Educational Stress 22.168 4 5.542 1.995 .095 .028 Receptivity to Institutional Help 108.411 4 27.103 6.014 .000 .079
Academic Motivation (Ethnicity) Attitude Toward Educators 10898.292 4 2724.573 3.830 .005 .052 Desire to Finish College 6677.946 4 1669.486 2.168 .073 .030 Intellectual Interests 5755.905 4 1438.976 2.020 .092 .028 Math & Science Confidence 3534.484 4 883.621 1.163 .327 .016 Study Habits 1193.205 4 298.301 .539 .707 .008 Verbal Confidence 13351.649 4 3337.912 4.332 .002 .058
Academic Motivation (Gender) Attitude Toward Educators 465.203 1 465.203 .654 .419 .002 Desire to Finish College 564.182 1 564.182 .733 .393 .003 Intellectual Interests 15591.855 1 15591.855 21.888 .000 .072 Math & Science Confidence 6981.910 1 6981.910 9.191 .003 .032 Study Habits 719.563 1 719.563 1.300 .255 .005 Verbal Confidence 5045.387 1 5045.387 6.549 .011 .023
General Coping (Ethnicity) Career Closure 14.268 1 14.268 .017 .896 .000 Family Emotional Support 98.125 1 98.125 .115 .735 .000 Opinion Tolerance 269.470 1 269.470 .324 .570 .001 Sense of Financial Security 469.951 1 469.951 .527 .468 .002 Sociability 765.094 1 765.094 1.082 .299 .004
Receptivity to Support Services (Ethnicity only) Financial Guidance 11734.635 4 2933.659 3.519 .008 .048 Personal Counseling 10032.961 4 2508.240 4.032 .003 .054 Social Enrichment 24701.347 4 6175.337 8.563 .000 .109 Academic Assistance 22138.356 4 5534.589 7.485 .000 .096 Career Counseling 7331.517 4 1832.879 2.191 .070 .030
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Estimated MeansEstimated Marginal Means for Ethnicity on CSI Scales
African American
(1) Asian (2) Latino (3) White
(4) Other
(5)
Composite Scales Dropout Proneness (SSD in 1 & 3*)
5.192 5.384 6.059 5.467 5.411
Predicted Academic Difficulty (SSD in 1 & 4**, 3 & 4***, 3 & 5***)
6.014 5.664 6.213 4.860 5.127
Educational Stress (No SSD) 6.383 7.013 6.137 6.217 6.211 Receptivity to Inst. Help (SSD in 2 & 4*, 3 & 4***, 3 & 5**)
5.674 5.865 5.991 4.491 4.787
Academic Motivation
Attitude Toward Educators Male 23.585 28.870 42.610 36.383 25.788 (SSD in 1 & 3**) Female 27.592 30.455 40.633 38.282 34.086 Desire to Finish College Male 42.423 34.687 41.469 40.171 31.802
Female 44.330 36.011 51.601 32.370 41.452 Intellectual Interests Male 38.837 42.714 49.795 58.413 47.919 (SSD in Gender***) Female 58.333 65.287 64.103 69.105 60.809 Math & Science Confidence Male 53.139 65.264 56.163 63.935 58.078 (SSD in Gender**) Female 47.609 54.202 43.180 45.352 52.730 Study Habits Male 35.334 30.602 29.877 28.636 34.475
Female 23.987 30.320 28.847 25.462 33.130 Verbal Confidence Male 50.274 57.485 56.189 67.344 57.432 (SSD in Gender** & Female 1 & 4*, 3 & 4**)
63.465 68.061 56.380 82.776 63.527
General Coping
Career Closure 45.862 38.243 41.690 37.808 42.055 Family Emotional Support 47.468 33.427 46.518 48.636 44.596 Opinion Tolerance 50.230 40.329 54.394 56.828 47.242 Sense of Financial Security 39.877 47.649 42.117 50.686 49.188 Sociability 60.953 50.011 59.056 51.701 50.853
Receptivity to Support Services Financial Guidance (SSD in 1 & 4*; 3 & 4**)
58.909 58.020 57.638 41.262 51.119
Personal Counseling (SSD in 2 & 4*; 2 & 5**)
60.996 73.428 64.145 57.365 53.247
Social Enrichment (SSD in 2 & 4*; 3 & 4***; 3 & 5***)
49.307 50.077 55.563 33.641 34.444
Academic Assistance (SSD in 1 & 4***; 3 & 4***; 3 & 5*)
61.060 53.240 59.179 37.081 45.541
Career Counseling 47.914 58.946 58.745 50.236 47.761 Note: SSD = statistically significant differences among the groups indicated. *** p < .001 ** p < .01 * p < .05
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References
Astin, A. (1993). What matters in college: Four critical years revisited. San Francisco: Jossey-Bass.
Basham, V., & Lunenburg, F. (2001, Aug.). Usefulness of the College Student Inventory as a needs assessment tool in community colleges. Paper presented at the Annual Meeting of the National Council of Professors in Educational Administration. (ERIC Document Reproduction Service No. ED457211)
Hirsch, G. (2001). Helping college students succeed. Philadelphia: Brunner-Routledge.
Pascarella, E., & Terenzini, P. (1991). How college affects students. San Francisco: Jossey-Bass.
Stratil, M. (1988). College Student Inventory. Coralville, IA: Noel-Levitz.
Tinto, V. (1993). Leaving college: Rethinking the causes and cures of student retention. Chicago: University of Chicago Press.