Download - 1housekeeping Cvfg
BONTEANU CAMELIA- FOR HOUSEKEEPING
Job title and reference : Housekeeper for Cruise Lines Dear Sir ,
Having seen your advertisement for Housekeeping , I am writing to outline my extensive experience and
successful track record gained within critical roles working on maritime vessels, including positions as
Assistant Housekeeper and Supervisor (8 years on cruise ships). I believe I possess the skills( IT, guest
relations, budget ,inventory), qualifications and vital experience necessary to make a very significant
contribution to your operation.
I am an extremely hard working and highly motivated individual. As you will note from my enclosed CV, in
my current role as Assistant Housekeeper, I provide leadership within the housekeeping function, ensuring
all processes and duties are performed to a level of excellence and in line with strict timeframes. Prior to
this, I undertook a large number of roles as a Cabin Stewardess, working to Supervisor level. The positions
demanded the ability to coordinate the work - loads of other members of personnel, while also managing
the upkeep of sections of over 25 rooms, ensuring they were maintained to the highest standards of
professionalism, while reporting on all issues to management personnel. I have also gained experience on
the ships working in additional positions, including as a Bartender and waitress responsible for serving
passengers, managing cost control functions and supervising staff.
I am now looking for a challenging new position. In terms of my key qualities, I would highlight my excellent
knowledge of the demands and requirements of working on different types of ships and vessels. I would
also highlight my attention to detail, my ability to work to strict deadlines and my ability to coordinate the
daily activities of fellow members of staff.
Please do not hesitate to contact me (4 0737417283) Skype: cami1981, [email protected] ,so we can arrange an interview to discuss my application in greater
depth. I look forward to hearing from you. Yours faithfully, Camelia Bonteanu
Calarasi 30 Street
Constanta,900590,
( +4).0737.417.283
Skype: cami198
Resume
Camelia Bonteanu Housekeeping
Profile
Personal attributes
An organized, confident and motivated person with 8 years experience on cruise ships in hotel
department.
Communicates confidently and effectively at all levels and uses initiative to meet the highest
standards.
Always striving to go extra mile in order to achieve the set goal. Seeking new challenges and additional responsibility to progress career.
Well presented,responsible, reliable and honest, fast learner, punctual
Personal information First name(s) / Surname(s)
Camelia Bonteanu
Address(es) 30 th,Calarasi 30 Street,Constanta,Romania
Telephone(s) Mobile,0040737417283, home 0040241511717
E-mail [email protected] Skype: cami1981
Nationality Romanian
Date of birth 22 March 1981
Gender female Pas
Desired employment / Occupational field
Housekeeping Department
Passport Visa C1/D USA Seaman book
No. 13761607, valid until 12th February 2018 No.13761607, until 15
th Nov 2015
No.0012936, until 29th March 2014 v
Education and Training
Maritime University Constanta UMC -2010-2014 - Navigation Officer Pedagogic High school Constantin Bratescu-1996 -2001- Teacher for primary
school
Dates Working on cruise ships since 2004 until 2013 in different positions in housekeeping.
Titles and qualifications awarded
Assistant Housekeeper(2012),
Junior Housekeeper,(2011-2012)
Stewardess(2004,2005,2006,2007,2008,2009,2010)
"Employee of the month"- on "THE IRIS" - 2004
Employee of the quarter"-M/V QUEST -2010
Personal skills and competences
Highly self motivated, ambitious & dedicated to providing high standards of services, Ability to organize and motivate others to higher levels of performance and
productivity. confident communicator time management skills so I can juggle my others duties. attention to detail to ensure rooms are spic and span and well serviced a stickler for health and safety as some staff may need to be trained to use the
right chemicals in the right way,following USPH standards Able to prioritize multiple tasks, I have a sense of urgency to complete projects
and be detail oriented with good record keeping and organizational skills. Familiar with inventory management, housekeeping practices, and standards. Able to handle stress in a fast-paced work environment. *Able to exercise good judgment in making decisions. *Computer skills including Word, Excel, Power Point ,Fidelio training, coaching, and developing the housekeeping staff.
References TD RECRUITMENT Miss Popescu Tania ,Tel :0241 737 111 Fax :0241 737 111 Adresa :Str.Petru Musat
Nr.1, Agigea E-mail : [email protected]
ISP -International Shipping Partners ,Inc. USA Green, Elmore Hodgson, Director Hotel Operations Halstead Manager HR-
Experience and
Work History
Aug2012-jan2013 Stewardess SeabournSpirit+Legend Oct2011-march2012- Stewardess promoted as floor supervisor after 3
months- RCCL Royal -Mariner of the Seas 2010- Assistant Housekeeper Bahamas Celebration- Nov 2010-aug2011- JR.Housekeeper Holland America Noordam Apr2012-oct2010- Stewardess ISP M/V Quest March2009-feb2010- Stewardess M/V Clipper Adventurer April2008-oct2008- Stewardess ISP Clipper Pacific Aug2007-Jan2008 - Stewardess- Ventouris Ferries –Polaris ro ro ferry Dec2006-Feb2007- Stewardess - Norwegian Company Acergy - Piper
Platform March2005-Oct2005- Stewardess MSC Lirica March2004-Nov2004 Stewardess Mano Maritime-The Iris
J
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Job Responsabilities
Responsibilities: As Assistant Housekeeper To ensure that the cleanliness and maintenance of all guest suites, public and
crew areas are maintained to a high standard. carry out regular and irregular inspections and supervise the housekeeping
team. The development of housekeeping training sessions is also part of my
remit, as well as training new hires. Knowledge of the USPH and other international public health rules and
regulations ----------------------------- As Junior Housekeeper Primary Function: To Inspect and follow-up on cleanliness and deficiencies of all areas of within
guest staterooms, corridors, steward stations, pantries in order to maintain the
company standards.
Major Responsibilities:
Oversee all operational aspects of the staterooms, corridors, pantries and
steward stations on the assigned decks, ensuring cleanliness, maintenance
and presentation standards are maintained as per company standards at all
times, under the direction of the Assistant Housekeeper-Front of House.
Inspect on a daily basis guest staterooms, corridors, pantries and steward stations
for cleanliness, maintenance and setups as per established standards. Inspections are to be carried out both during the morning service and evening service and corrections made to any deficiencies found.
Maintain accurate record keeping, report all maintenances to the Housekeeping
Clerk and follow up promptly on all maintenance deficiencies to ensure prompt completion.
Coordinate all the special cleaning programs on the assigned decks, this
includes soft furnishings cleaning program, carpet shampoo program, special
projects etc.
Monitor and enforce compliance to all USPH related cleaning and sanitization
procedures on a constant basis in all the pantries, steward stations and guest
staterooms on the assigned decks. This includes all NLV protocols, cleaning
standards, sanitization procedures, pantry logs etc.
Take inventory and monitor par levels of the amenities and supplies required
before placing orders via the Assistant Housekeeper in order to control costs
and at the same time ensuring that all team members have supplies for
operational needs.
Supervise the baggage collection and distribution process on the assigned decks.
Ensure efficient and prompt operation. Ensure that no baggage is left behind on
the assigned decks and report missing luggage, if any, to the Assistant
Housekeeper-FoH.
Enforce all company policies including MOM's, compliance regulations,
environmental policies and workplace safety standards on the assigned
decks. Report any violations to the Assistant Housekeeper-FoH.
Provide training to all stateroom attendants, both On-the-Job and classroom
training on a continuous basis.
Follow up on all guest special requests and informs the Assistant
Housekeeper-FoH of any guest related issues that require management
involvement.
Report disciplinary issues encountered to Assistant Housekeeper-FoH, so that follow up and corrective action can be taken
Assist Assistant Housekeeper-FoH in the preparation of evaluations for
Stateroom Attendants, by providing concrete feedback of specific observations. Review Guest Satisfaction Survey (GSS) comments
Take appropriate follow up action Perform other miscellaneous duties as related to
facility maintenance/cleanliness, guest requirements and various orders assigned by Assistant Housekeeper/Chief Housekeeper.
MY duties as stewardess included: making the bed, emptying the bins, cleaning the drinking glasses, emptying and filling the ice-bucket, checking and re-stocking the mini-bar, and dusting.
IInterests
computing, sporting, books
Language(s)
English : Understanding : very good, Speaking :very good, Writing: good German: basic, mediu, good Italian: basic, basic, basic
IMO COURSES
NAME OF COURSE STCW95 TRANING COURSES
Doc.No ISSUED DATE
EXPIRES DATE
ISSUING AUTHORITY
PERSONAL SURVIVAL TECHNICS 0007142 29/02/2008 28/02/2013 Ceronav Romania
BASIC FIRE FIGHTING 0007142 29/02/2008 28/02/2013 Ceronav Romania
ELEMENTARY FIRST AID 0007142 29/02/2008 28/02/2013 Ceronav Romania
PERSONAL SAFETY AND SOCIAL RESPONSABILITY
0007142 29/02/2008 28/02/2013 Ceronav Romania
PROFICIENCY IN SURVIVAL CRAFT 00001609 15/02/2008 14/02/2013 Ceronav Romania
IMO COURSES FOR RO-RO / PASSENGER VESSELS
PROFICIENCY IN CROWD MANAGEMENT ON RO-RO / PASSENGER SHIPS
00001609 15/02/2008 14/02/2013 Ceronav Romania
RO-RO / PASSENGER SHIPS FAMILIARIZATION TRAINING
00001609 15/02/2008 14/02/2013 Ceronav Romania
PROFICIENCY IN PASSENGER SAFETY, CARGO SAFETY, HULL INTEGRITY ON RO-RO / PASSENGER SHIPS
00001609 15/02/2008 14/02/2013 Ceronav Romania
PROFICIENCY IN CRISIS MANAGEMENT AND HUMAN BEHAVIOR ON RO-RO / PASSENGER SHIP
00001609 15/02/2008 14/02/2013 Ceronav Romania
Camelia Bonteanu SKYPE: camelia19813
email: [email protected] tel+40241511717 mobile:+40733183933 Romania,Constanta