Download - 2 process of od
Process of Organization Development
Process of Organization Development
PRESENTED BY: Imran Zaheer Awan
11-arid-2933 MBA
PROCESS OF ORGANIZATION DEVELOPMENT
Title:
Organizational Development Process
Teacher::
Mr Khursheed Yusuf
Presented by:
Imran Zaheer Awan11-arid-2933
Process of Organization Development
INTRODUCTION OF OD
The term Organizational Development was coined by Richard Beckhard in the Mid-1950s. Organizational Development is an Acronym of two words i.e., Organization and Development. Organization: A social unit of people that is structured and managed to meet a need or to pursue collective goals. Development: The systematic use of scientific and technical knowledge to meet specific objectives or requirements.
OD is an organization improvement strategy
Process of Organization Development
OD is about how organizations and people function and how to get them function better
Start Point – When the leader identifies an undesirable situation and seeks to change it.
Focus - Making organizations function better (total system change).
Orientation - Action (achieving results through planned activities).
No Unifying Theory – Just models of practice
INTRODUCTION OF OD CONT’D
Process of Organization Development
Poor morale
Unclear goals
Poor quality
Poor t
eam
per
form
ance
Intergroup conflictOrganization
Poorly designed tasks
Inappropriate leadership style
Interpersonal conflicts
Low productivity
Poor alignment to organization’s strategy
START POINT
Inappropriate
organizatio
n structu
re
Process of Organization Development
FOCUS
Change – new state of things, different from old state of things
Can be viewed as an opportunity or as a threat
Change
First order change
Second order change
(making moderate adjustments)
(reinvent, reengineer, rewrite)
OD consultants are experts in organizational change
What needs to be changed and how to go about it
Process of Organization Development
ORIENTATION
Diagnosing
Taking Action
Re-Diagnosing
Taking New Action
This process is known as ‘Action Research’
Change occurs based on the actions taken
New knowledge comes from examining the results of the actions.
Three ingredients:
1. Participation
2. OD consultant (as collaborator & colearner)
3. Iterative process of diagnosis & action
Process of Organization Development
DEFINITION(S) OF OD
Organization Development is an effort (1) planned, (2) organization-wide, and (3) Managed from Top, to (4) Increase Organization Effectiveness and Health through (5) Planned Interventions in Organization’s “Processes”, using Behavioral-Science knowledge. …Beckhard, 1969
Organization Development is a process of planned change – change of an organization’s culture from one which avoids an examination of social processes (especially decision making, planning and communication) to one which institutionalizes and legitimizes this examination. …Burke & Hornstein, 1972
Organization Development is a systematic application of behavioral science knowledge to the planned development and reinforcement of organizational strategies, structures, and processes for improving an organization’s effectiveness. …Cummings & Worley, 1993
Organization development is a planned process of change in an organization’s culture through the utilization of behavioral science technologies, research, and theory. …Burke, 1994
Process of Organization Development
MEANING OF OD
Organization development is known as both a field of
Applied Behavioral Science focused on understanding and
Managing Organizational Change and as a field of
Scientific Study and Inquiry.
Organizational Development is a process of bringing a
relative change in the organization by making a use of latest
technology, new methods. It is a process which changes the
attitude, beliefs, nature and structure of the organization so
that they can adapt new technologies, new strategies, new
challenges so as to maximize the output.
Process of Organization Development
OBJECTIVES OF OD
Objectives of Organizational Development : To bring organizational change acceptable to the
organization and its workforce. To increase the satisfaction level of the employees. To increase the commitment level among the employees. To attain maximum output. To adapt new technologies, new challenges, new
strategies, etc. To handle conflicts in the organization. To Increase coordination among employees. To build strong problem-solving methods. To not let down the trust of employees
Process of Organization Development
ORGANIZATIONAL DEVELOPMENT PROCESS?
A systematic way where a
company defines,organizes and implements its
operations through the stages of the product life cycle.
The stages includes :
Diagnosis InterventionEvaluation
Process of Organization Development
The OD Process is based on the Action Research Model which begins with an Identified Problem or Need for Change.
The process proceeds through assessment, planning of an intervention, implementing the intervention, gathering data to evaluate the intervention, and determining if satisfactory progress has been made or if there is need for further intervention. The process is cyclical and ends when the desired developmental result is obtained.
PROCESS OF OD
Process of Organization Development
PROCESS OF OD
Action Research Model(North Carolina Office of State Personnel, 2005)
Process of Organization Development
Organization Development (OD) is a planned approach to improve employee and organizational effectiveness by conscious interventions in those processes and structures that have an immediate bearing on the human aspect of the organization.
A normal OD process can be phased in following manner:
.
Problem Identification
Data Collection
Diagnosis
Planning and Implementation
Evaluation and Feedback
PROCESS OF OD CONT’D
Process of Organization Development
Problem identification:
The first step in OD process involves understanding and identification of the existing and potential problems in the organization. The awareness of the problem includes knowledge of the possible organizational problems of growth, human satisfaction, the usage of human resource and organizational effectiveness.
Data Collection:
Having understood the exact problem in this phase, the relevant data is collected through personal interviews, observations and questionnaires.
PROCESS OF OD CONT’D
Process of Organization Development
Diagnosis: OD efforts begin with diagnosis of the current situation. Usually, it is not limited to a single problem. Rather a number of factors like attitudes, assumption, available resources and management practice are taken into account in this phase. There are four steps in organizational diagnosis:
PROCESS OF OD CONT’D
Process of Organization Development
Structural analysis: Determines how the different parts of the organization are functioning in terms of laid down goals. Process analysis: Process implies the manner in which events take place in a sequence. It refers to pattern of decision making, communication, group dynamics and conflict management patterns within organization to help in the process of attainment of organizational goals. Function analysis: This includes strategic variables, performance variables, results, achievements and final outcomes. Domain analysis: Domain refers to the area of the organization for organizational diagnosis.
PROCESS OF OD CONT’D
Process of Organization Development
Planning and implementation:
After diagnosing the problem, the next phase of OD, with the OD interventions, involves the planning and implementation part of the change process.
Evaluation and feedback:
Any OD activity is incomplete without proper feedback. Feedback is a process of relaying evaluations to the client group by means of specific report or interaction
PROCESS OF OD CONT’D
Process of Organization Development
EFFECTIVENESS OF OD
Humanistic values underlie OD. Margulies and Raia articulated the humanistic values of OD as follows:
Providing opportunities for people to function as human beings rather than as resources in the productive process.
Providing opportunities for each organization member, as well as for the organization itself, to develop to his full potential.
Seeking to increase the effectiveness of the organization in terms of all of its goals.
Attempting to create an environment in which it is possible to find exciting and challenging work.
Providing opportunities for people in organizations to influence the way in which they relate to work, the organization, and the environment.
Treating each human being as a person with a complex set of needs, all of which are important in his or her work and life.
Process of Organization Development
However, OD Process is complicated and takes time to complete the process.
As mentioned there are other approaches for the OD Process but the one chosen, consists of the six steps is typical
An organization needs to always evaluate its OD programs as to evaluate the effectiveness. One of the ways by using this OD Process.
All the steps need to be adhere in order to derive full range of OD benefits.
CONCLUSION
Process of Organization Development