Transcript
Page 1: 2016 Holiday Outlook
Page 2: 2016 Holiday Outlook

CTA’s 23rd Annual

Holiday Outlook

Shawn DuBravac, Ph.D., CFA Chief Economist

[email protected] @shawndubravac

Steve Koenig Sr. Director, Market Research

[email protected] @koenigsteve

Page 3: 2016 Holiday Outlook

Scoring Our 2015 Holiday Forecast

Page 4: 2016 Holiday Outlook

2015 Holiday Forecast Assessment

Series Projected 2015

Holiday Growth

Actual 2015 Holiday

Growth

Overall Retail Sales 3.4% 3.9%

GAFO Retail Sales 1.7% 0.7%

Electronics Retailers 1.9% -5.4%

Online Sales 13.9% 14.8%

Mobile Sales 34.7% 50.9%

Consumer Spending on

Tech 2.3% 1.4%

Page 5: 2016 Holiday Outlook

Looking Ahead to Holiday 2016

Page 6: 2016 Holiday Outlook

2016 Holiday Forecast

Series Projected 2016 Holiday Growth

Overall Retail Sales 3.8%

GAFO Retail Sales 0.5%

Electronics Retailers -2.9%

Online Sales 16.4%

Mobile Sales 45.2%

Consumer Spending on Tech 3.1%

Page 7: 2016 Holiday Outlook

CTA Forecast: Holiday Tech Spending up 3.1%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

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Consumer Holiday Spending on Tech Forecast 10-yr Average (4.7%) 20-yr Average (6.7%)

Page 8: 2016 Holiday Outlook

Key Holiday 2016 Themes

1. Sentiment: Mixed Signals

2. Existing Tech Stays Strong

3. Emerging Tech Percolates In Gifting Plans

4. Online (led by mobile) Defines Growth Profile

5. Rapidness of Online (Deals) Creates Isolation

Page 9: 2016 Holiday Outlook

#1 Sentiment: Mixed Signals

Page 10: 2016 Holiday Outlook

2010

65%

2011

76%

2012

80%

2013

86%

2014

87%

2015

88%

2016

92%

% of consumers planning to spend money on holiday gifts

Holiday Gift Buying Plans

2016 = 227 million U.S. adult gift givers

Page 11: 2016 Holiday Outlook

Consumer Tech is the Gift to Give

2012

77%

% of gift buyers planning to buy tech as holiday gifts

2010

76% 77%

2011

Q: B21: What % of your holiday gift spending will be on consumer electronics? Base: random national sample of 1,005 U.S. adults

2013

74%

2014

73%

2015

74%

2016

75%

Page 12: 2016 Holiday Outlook

% of U.S. Adults Buying Technology Gifts

Page 13: 2016 Holiday Outlook

CTA Sentiment Tracking Steadily Higher

0

20

40

60

80

100

120

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145

150

155

160

165

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185

2007 2008 2009 2010 2011 2012 2013 2014

CEA Index of Consumer Expectations (Left) CEA Index of Consumer Technology Expectations (Right)

13

Page 14: 2016 Holiday Outlook

-15%

-10%

-5%

0%

5%

10%

15%

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Revolving Credit (Y/Y % Change)

Consumer Credit Growing Again

Page 15: 2016 Holiday Outlook

Holiday Gift Spending Trend

Page 16: 2016 Holiday Outlook

Shifts in Holiday Gift Spending Plans

Spend More

Spend Same

Spend Less

Page 17: 2016 Holiday Outlook

Allocation of Gift Spending on Tech

Base: random national sample of 1,005 U.S. adults

2008 2009 2010 2011 2012 2013 2014 2015 2016

% of gift spending on CT

28% 29% 32% 32% 30% 33% 32% 32% 30%

Amount $222 $222 $245 $251 $258 $248 $286 $287 $241

-16%

Spend Less: 30%; $96

Spend More: 16%; $603

2016 Average Tech Gift Spending:

Q: B21: What percent of you gift budget will be spent on CE this holiday?

2015: 18%, $326 2015: 28%, $194

Page 18: 2016 Holiday Outlook

Top 20% Captured over 80% of Income Growth

$(2,000)

$-

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

Lowest Second Third Fourth Highest

2008-2012 2008-2014

Average annual income changes by income quintile between 2008 and 2014

Page 19: 2016 Holiday Outlook

Top 20% Account for 50% of Spending Increase

$(1,000)

$-

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$8,000

Lowest Second Third Fourth Highest

2008-2012 2008-2014

Average annual expenditure changes by income quintile between 2008 and 2014

Page 20: 2016 Holiday Outlook

2011 2012 2013 2014 2015 2016

Don't have the money 71% 62% 66% 53% 44% 60%

Increased cost of living 59% 56% 64% 50% 38% 57%

Fixed Income 60% 48% 56% 48% 44% 54%

Concerns with the economy 77% 66% 68% 46% 36% 46%

Have What You Need 55% 57% 67% 47% 38% 45%

Earning less money 52% 52% 49% 37% 38% 40%

Concerned with the Presidential Election Outcome 38%

Lost Job / Unemployed 37% 34% 34% 18% 25% 27%

Stock Market / Investment Concerns 42% 22% 26% 20% 17% 18%

Lower Spenders: Other Spending Priorities?

Reasons to Adjust Holiday Expenditures Much Higher This Year

QB18: You indicated you plan to spend less this year than last. Which of the following, if any, are reasons why you plan to spend less on gifts this year? Base: random national sample of 1,005 U.S. adults

Page 21: 2016 Holiday Outlook

How much consumers will spend on technology products?

More Less Much more The same

11%16%17%56%

61% 20% 8% 13%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

More Less Much more The same

11%16%17%56%

61% 20% 8% 13%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

More Less Much more The same

11%16%17%56%

61% 20% 8% 13%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

More Less Much more The same

11%16%17%56%

61% 20% 8% 13%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

More Less Much more The same

11%16%17%56%

61% 20% 8% 13%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

Last holiday season, total consumer purchases of technology products averaged $274 per person. Compared to last year's holiday season, how much do you think, on average, consumers will spend on technology products this holiday season?

Page 22: 2016 Holiday Outlook

Growth rate for technology products?

0% (no growth) 5% or more 3.5% 3.6% to less than 5%More than 0%, but less

than 2%

12%16%16%20%28%

29% 16% 17% 19% 16%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

2% to less than 3.5%

8%

9%

0% (no growth) 5% or more 3.5% 3.6% to less than 5%More than 0%, but less

than 2%

12%16%16%20%28%

29% 16% 17% 19% 16%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

0% (no growth) 5% or more 3.5% 3.6% to less than 5%More than 0%, but less

than 2%

12%16%16%20%28%

29% 16% 17% 19% 16%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

0% (no growth) 5% or more 3.5% 3.6% to less than 5%More than 0%, but less

than 2%

12%16%16%20%28%

29% 16% 17% 19% 16%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

0% (no growth) 5% or more 3.5% 3.6% to less than 5%More than 0%, but less

than 2%

12%16%16%20%28%

29% 16% 17% 19% 16%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

Last holiday season, total consumer purchases of technology products experienced a growth rate of approximately 3.5% over the previous 2014 holiday season. Compared to last year (2015), the growth rate for technology products this coming holiday season (2016) will be?

Page 23: 2016 Holiday Outlook

#2 Existing Tech Stays Strong #3 Emerging Tech Percolates

Page 24: 2016 Holiday Outlook

Most Requested

2016 Holiday Tech Gift Wish List - Adults

Smartphone, 8%

TV, 8%

Tablet, 7%

Smartwatch, 3%

Portable GPS, 2%

VG console, 5%

Notebook, 11% VR Headset, 2%

Home Robotic

Vacuum, 2%

Page 25: 2016 Holiday Outlook

Innovation Continues to Grow Into Holiday Gift Mix Purchase Intent – Yes/Maybe

Base: random national sample of 1,005 U.S. adults

Page 26: 2016 Holiday Outlook

Holiday Tech Gifts: Computers & Smartphone Devices

eReader

12% (14%)

Notebook

23%

Tablet

22% (26%) External Storage

15% (14%)

Computing

53%

Smartphone

26% (24%)

2016 % (2015 %)

Page 27: 2016 Holiday Outlook

Tablet Forecast U.S. Unit Shipments (000s)

-2% -6% -7% -1% -2%

Source: CTA, July 2016 Consumer Tech Sales and Forecasts

Page 28: 2016 Holiday Outlook

Feature % of Laptop Buyers

2015 2016

Touch Screen 73% 56%

Hybrid PC 61% 45%

Chromebook -- 19%

Laptop Features

Page 29: 2016 Holiday Outlook

Smartphone Forecast U.S. Unit Shipments (000s)

5% -2%

-3%

-3%

-2%

-4%

Source: CTA, July 2016 Consumer Tech Sales and Forecasts

2016 HH

Penetration

74%*

+2pts from

2015

* CTA, 18th Annual Consumer Technology Ownership Study, March 2016

Page 30: 2016 Holiday Outlook

Holiday Tech Gifts: Video & Imaging Devices

Video

34%

TV 18% (17%)

Digital Media Player

18% (16%)

Blu-ray or DVD Player

12% (15%)

Action Camera

12%

Camcorder 6%

Digital Camera

(Any Type)

13% (14%)

Digital

Imaging

24%

(22%)

360-degree camera 6%

Ultra HD

Blu-ray Player

7%

2016 % (2015 %)

Page 31: 2016 Holiday Outlook

4K Ultra HD TVs – Big for Holiday 2016

2011 2012 2013 2014 2015 2016

Internet connected 51% 63% 61% 63% 78% 76%

Screen <60”

76% (79%) Screen >=60”

45% (35%)

4K Ultra HD

56% (59%)

HDR TV

53%

2016 % (2015 %)

Page 32: 2016 Holiday Outlook

Source: CTA, July 2016 Consumer Tech Sales and Forecasts

The Outlook for 4K Ultra HD LCD this Holiday Season

1. LCD TV unit volume is down 1% YTD

2. 4K UHD unit volume up 41% YTD

3. October 2015 and November 2015 were the first

months to see 4K UHD unit volume exceed 1M units

a month

4. CTA anticipates 4.6M to 5M units in 4Q2016

Page 33: 2016 Holiday Outlook

Holiday Tech Gifts: Audio

Audio

53%

(52%)

Portable Wireless

Speakers 18%

MP3 Player

16% (14%)

Soundbar

12%

Headphones (any kind)

40%

Bluetooth Speaker

25%

High Res Audio Player

8%

Headphone Feature

% of

Headphone

Buyers

Over or on the ear: less than $100 53%

Wireless 45%

Earbuds 35%

Sports or fitness 25%

Over or on the ear: $100 or more 24%

2016 % (2015 %)

Page 34: 2016 Holiday Outlook

Holiday Tech Gifts: Automotive & Gaming

Portable GPS

11% (12%)

Automotive

24% (22%) Hands-Free Kit

12%

Rearview or Dashboard Camera

8%

2016 % (2015 %)

Mid-generation

Game Console

14%

Gaming

24%

(26%)

Portable Game

Console

10% (11%)

Game Console

17% (22%)

Page 35: 2016 Holiday Outlook

Smartwatch

17% (12%)

Holiday Tech Gifts: Wearables

Wearables

27%

Activity Tracker

15% (12%)

GPS Sports Watch

6%

2016 % (2015 %)

Consumer Purchase*

*Consumer Journey to Purchase: Health & Fitness (November 2015)

Purchased Most Recently

Plan to Purchase in Next 12 Months

Smartwatch 17% 35%

Dedicated Wearable Device 25% 27%

Fitness GPS 9% 21%

Heart Rate

Monitor or Strap

9%

Page 36: 2016 Holiday Outlook

Fitness Tracker Forecast U.S. Unit Shipments (000s)

5% -2%

60% 25%

20% 15%

10%

Source: CTA, July 2016 Consumer Tech Sales and Forecasts

Page 37: 2016 Holiday Outlook

Smartwatch Forecast U.S. Unit Shipments (000s)

15% 5% 2% 1% 0%

Source: CTA, July 2016 Consumer Tech Sales and Forecasts

Page 38: 2016 Holiday Outlook

Holiday Tech Gifts: Smart Home

Smart Thermostat

10% (6%) Smart

Home

24% Home Camera

8%

Digital Assistant Device

6%

Home Robotic Vacuum

5%

Smart Door Lock

5%

2016 % (2015 %)

Estimated U.S. Installed Unit Base

2016 HH Purchase Intent

Smart Home Device (excluding Smart Thermostat)

28.6 million 6%

Smart Thermostat 10 million 5%

Consumer Ownership*

*18th Annual Consumer Technology Ownership & Market Potential Study

Page 39: 2016 Holiday Outlook

Drone

9% (7%)

Holiday Tech Gifts: Emerging Tech

Emerging

Tech

30%

Connected or Digital Toys

11%

Smart or Connected

Sports Equipment

6% 3D Printer

6% (4%)

Pet-related Tech

6% Smart Tracker Tags

5% Connected Scale

2%

2016 % (2015 %)

VR Headset

10%

Page 40: 2016 Holiday Outlook

Video Game Accessory

18% (23%)

Holiday Tech Gifts: Accessories

Accessories

51% (58%)

Electronic Device Case

25% Additional Memory Card

24% (25%)

Portable Battery Charger

23%

Computer Accessory

17% (20%)

Bluetooth Headset

17% (14%)

2016 % (2015 %)

Page 41: 2016 Holiday Outlook

#4 Online Defines Growth Profile

Page 42: 2016 Holiday Outlook

Planning to Buy More

Holiday Gifts Online

This Year

2016 = 28%

2015 = 27%

2014 = 26%

Page 43: 2016 Holiday Outlook

Online vs. In-Store Purchase Intent

% Very or Somewhat Likely to Purchase Tech from…

2011 2012 2013 2014 2015 2016

77% 77% 75% 77% 77% 74%

47% 46% 45% 54% 55% 57%

Physical Store

Online

Page 44: 2016 Holiday Outlook

% making an online consumer technology purchase?

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

50% to less than 55%

6%

11%

65% to less than 70%

3%

7%

Less than 50%

14%

22%

55% (remain the same)

7%

6%

56% to less than 60%

25%

27%

60% to less than 65%

12%

14%

70% or more

33%

17%

Last holiday season, about 55% of consumers said they were likely to make a technology product purchase online. What percentage of consumers will likely make a consumer technology purchase online this holiday season?

Page 45: 2016 Holiday Outlook

% making an in-store consumer technology purchase?

70% to less than 77%

7%

12%

78% to less than 85%

7%

10%

85% to less than 90%

7%

4%

Less than 60%

36%

39%

Strength Meter How strongly respondents felt about

their answers

% of PeopleResponse Mix

Likelihood% Probability

60% to less than 65%

10%

19%

65% to less than 70%

9%

12%

90% or more

11%

4%

77% (remain the same)

13%

7%

Last holiday season, 77% of US adults said they planned to purchase consumer technology products at a physical store. What percentage of consumers will purchase technology products from a physical store this coming holiday season?

Page 46: 2016 Holiday Outlook

61% (+4% over 2015)

of consumers buying tech

will use a mobile device to

help them shop for tech.

24.4%

2016

Holiday Mobile Share of Online Sales

Mobile Holiday Sales

$20.1B

Page 47: 2016 Holiday Outlook

Online and Mobile Driving Holiday Growth

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Total Online

Holiday Sales $29B $28B $29B $34B $41B $48B $53.9B $62.5B $72.3B $84.2B

Total Online

Holiday Sales

(Y/Y Growth)

16% -3.4% 3.6% 17.2% 20.6% 17.1% 12.4% 15.9% 15.7% 16.4%

Mobile Holiday

Sales $1B $3.7% $6.2B $7.3B $9.2B $13.9B $20.1B

Mobile as a %

of online

holiday sales

3% 9% 13% 13.4% 14.7% 19.2% 23.9%

Page 48: 2016 Holiday Outlook

#5 Online Deals/Shopping Creates Isolation

Page 49: 2016 Holiday Outlook

Where Will Consumers Learn About Deals? 2015 2014

52% (2015)

63% (2015)

30% (2015)

Page 50: 2016 Holiday Outlook

Two-Thirds of U.S. Adults Start Shopping in Nov/Dec

Q: When do you typically start buying gifts?

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

September or Earlier 22% 18% 17% 16% 17% 15% 16% 14% 18% 15% 15%

October 21% 19% 16% 19% 17% 16% 11% 11% 13% 9% 10%

November 29% 31% 36% 33% 32% 35% 39% 38% 38% 38% 39%

December 23% 26% 26% 25% 27% 28% 25% 30% 23% 29% 27%

Don’t Buy Gifts 3% 4% 5% 7% 7% 5% 7% 7% 8% 8% 8%

Base: Random national sample of 1,005 U.S. adults

Page 51: 2016 Holiday Outlook

… And Most Gift Buying Occurs Later

When do you expect to buy gifts? 2014 2015 2016

October or earlier (Net) 16% 12% 13%

September or earlier 9% 5% 7%

October 7% 6% 6%

November or December (Net) 83% 87% 85%

November 49% 44% 44%

In November before Thanksgiving 16% 15% 12%

From Thanksgiving (incl. Black Friday) 33% 29% 32%

December 34% 42% 41%

Page 52: 2016 Holiday Outlook

53%

50%

Consumers Ready to Pounce on Deals

41% Make an

Unplanned

Purchase

Based on

a Deal

Shop

Specific

In-Store

Holiday Sales

Events

42%

2016:

2014:

52% Shop

Specific

Online

Holiday Sales

Events

N/A

50% 41% 2015: 51%

Page 53: 2016 Holiday Outlook

Promo Programs Popular

IN-STORE RETAILER [NET] 64%

ONLINE RETAIL STORE [NET] 53%

83% plan to take part in a promo

program when shopping for tech products

Page 54: 2016 Holiday Outlook

Final Things to Consider

Page 55: 2016 Holiday Outlook

• Emphasis on Exclusivity

• Flash Sales and Season Long Deals

• Apps Drive More Mobile Purchasing

• Wish Lists: Shop, Scan, Build

• Price-Matching, Free Shipping, In-Store Pick-Up

Holiday 2016 Will Build On 2015 Retail Trends

Page 56: 2016 Holiday Outlook

Tech in the Bullseye: Target’s Top Teen Toys for 2016

• Jetson V6 Hoverboard (available Oct. 23; Target Exclusive) • Nerf Rival Khaos in Red or Blue • Pokémon Sun for Nintendo 3DS • Pokémon Moon for Nintendo 3DS • PlayStation 4 Console • PlayStation VR Headset for PS4 (available Oct. 13) • Madden 2017 for PS4 • Beats Solo 2 Headphones in Red, Yellow or Blue

Page 57: 2016 Holiday Outlook

The Growing Tension Between Opening and Closing

Page 58: 2016 Holiday Outlook

Holiday Shopping Rituals: Then and Now

Page 59: 2016 Holiday Outlook
Page 60: 2016 Holiday Outlook
Page 61: 2016 Holiday Outlook

2016 Holiday Forecast

Series Projected 2016 Holiday Growth

Overall Retail Sales 3.8%

GAFO Retail Sales 0.5%

Electronics Retailers -2.9%

Online Sales 16.4%

Mobile Sales 45.2%

Consumer Spending on Tech 3.1%

Page 62: 2016 Holiday Outlook

Questions?

Shawn DuBravac, Ph.D., CFA Chief Economist

[email protected] @shawndubravac

Steve Koenig Sr. Director, Market Research

[email protected] @koenigsteve

CTA.tech/holiday


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