AGENDAOCT 22 – 24, 2019 | AMSTERDAM, NETHERLANDSAGENDAOCT 22 – 24, 2019 | AMSTERDAM, NETHERLANDS
8:50 am – 3:00 pm W O R K S H O P C H E C K - I N
9:00 – 10:00 am W E L C O M E C O F F E E A N D N E T W O R K I N G
10:00 – 10:30 am CHALLENGES WITH IDENTITY Esther Hoeksema | iWelcome, Emma Lindley | Women In Identity
10:30 – 11:00 am PRESENTATION ABOUT AI Katryna Dow | Meeco
11:00 – 11:30 am C O F F E E A N D N E T W O R K I N G
11:30 am – 12:30 pm INTERACTIVE SESSION I – IDENTIFYING POTENTIAL BIAS IN IDENTITY SYSTEMS Esther Hoeksema | iWelcome, Emma Lindley | Women In Identity
12:30 – 1:30 pm L U N C H B R E A K
1:30 – 2:00 pm RECAP ON MORNING SESSION Esther Hoeksema | iWelcome, Emma Lindley | Women In Identity
2:00 – 2:30 pm PRESENTATION FROM YOTI | YOUR DIGITAL IDENTITY Julie Dawson & Samuel Rowe | Yoti
2:30 – 3:00 pm C O F F E E A N D N E T W O R K I N G
3:00 – 3:45 pm INTERACTIVE SESSION II Esther Hoeksema | iWelcome, Emma Lindley | Women In Identity
3:45 – 4:00 pm RECAP ON DAY AND CLOSE Esther Hoeksema | iWelcome, Emma Lindley | Women In Identity
6:00 – 10:00 pm KCX TALK: CUSTOMER IDENTITIES AS ONE OF THE MOST VALUABLE ASSETS OF A COMPANY Roland Bühler, Martin Kuppinger & Matthias Reinwarth | KuppingerCole Analysts AG
Salon D & E
Foyer
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Heineken Experience Amsterdam - Moutzholder
Salon D & E
Salon D & E
Salon C
Salon C
TUE OCT 22, 2019
By invitation only. Request a seat here:
Salon D & E
At the Consumer Identity World, you
learn how to balance the user experience,
privacy, and security of your connected
customer and how to enhance the
customers‘ journey by leveraging
Artificial Intelligence (AI) and Machine
Learning (ML) to provide a superior
and customized experience.
Take advantage of this opportunity to
network with top-class keynote speakers,
panelists, best practice presenters and
thought leaders who will take your
knowledge and views to a new level.
Enjoy unparalleled depth of content and
discuss trends, hypes and concerns
face-to-face with your peers.
For online interactions and posts please
use the following hashtag: #CIWEU19
YOUR KUPPINGERCOLE-TEAM
WELCOME TOCIW EU 2019
8:30 am – 5:00 pm C H E C K - I N A N D R E G I S T R A T I O N
8:30 – 9:00 am W E L C O M E C O F F E E A N D N E T W O R K I N G
9:00 – 9:20 am OWN THE CUSTOMER, AND YOU CONTROL THE BUSINESS Martin Kuppinger | KuppingerCole Analysts AG
9:20 – 9:40 am CONSUMER INTERACTION MODEL IN E-HEALTH POWERED BY BLOCKCHAIN Dean Rakic | Scientific Director / Blockchain Strategist
9:40 – 10:00 am EPRIVACY – GDPR 2.0.? Dr. Karsten Kinast | KuppingerCole Analysts AG
10:00 – 10:30 am C O F F E E A N D N E T W O R K I N G
10:30 – 11:30 am DATA PROTECTION AND PRIVACY Mod.: Matthias Reinwarth | KuppingerCole Analysts AG
P R I V A C Y, S E C U R I T Y A N D D A T A M A N A G E M E N T D O N E R I G H T
THE NEXT ECONOMY: YOUR DATA YOUR CURRENCY YOUR TERMS Lubna Dajani | Allternet Ltd.
PRIVACY, DATA SOVEREIGNTY AND THE BENEFITS OF A SELF-SOVEREIGN IDENTITY Georg Vooglaid | Passbase
CUSTOMER EXPERIENCE MANAGEMENTMod.: Martin Kuppinger | KuppingerCole Analysts AG
S T R O N G E R S E C U R I T Y A N D B E T T E R U S E R E X P E R I E N C EBETTER USER EXPERIENCE IN STRONG CUSTOMER AUTHENTICATION FOR OPEN BANKING Kaveen Rodrigo | WSO2
PANEL: GOOD USER EXPERIENCE - MAKE IT EASY, SECURE & TRUSTWORTHY Melissa Carvalho | Royal Bank of Canada (RBC), Christian Goy | Behavioral Science Lab, Kaveen Rodrigo | WSO2
11:30 am – 12:30 pm N E X T S T E P S I N D A T A P R O T E C T I O N A N D C O M P L I A N C E CUSTOMER DATA – HOW HIGH IS THE RISK? Dr. Karsten Kinast | KuppingerCole Analysts AG
PANEL: THE NEXT GDPR? THE GLOBAL IMPACT OF PSD2 Ralph Bragg | Raidiam, Dr. Karsten Kinast | KuppingerCole Analysts AG, John Marsden | iovation, Debbie Reynolds | Debbie Reynolds Consulting
B E H AV I O R A L A N A LY T I C SPRIVACY — DO WE ACTUALLY CARE? Christian Goy | Behavioral Science Lab
HOW PEOPLE ANALYTICS WILL SHAPE THE EMPLOYEE EXPERIENCE OF THE FUTURE Christina E. Chaplin | Talmundo
12:30 – 1:30 pm L U N C H B R E A K
1:30 – 2:30 pm CONSUMER IDENTITY MANAGEMENT Mod.: Matthias Reinwarth | KuppingerCole Analysts AG
C I A M A S K E Y F A C T O R F O R Y O U R B U S I N E S S S T R A T E G Y
LATEST RESULTS OF THE CONSUMER AUTHENTICATION LEADERSHIP COMPASS Martin Kuppinger | KuppingerCole Analysts AG
ON THE STATE AND FUTURE OF STANDARDS BASED SSO Hans Zandbelt | OpenID Foundation
MARKETING AUTOMATION, AI AND BOTS Mod.: Roland Bühler | KuppingerCole Analysts AG
T H E A I P O T E N T I A L THE IMPACT OF AI IN DATA SCIENCE RELATED PRIVACY Zacharias Voulgaris | Data Science Partnership Ltd
PANEL: PROTECTING CUSTOMER DATA THROUGH APIS AND MACHINE LEARNING Katryna Dow | Meeco, Allan Foster | ForgeRock, Zacharias Voulgaris | Data Science Partnership Ltd, Joe Zanini | Ping Identity
2:30 – 3:30 pm I D E N T I T Y M A N A G E M E N T W I T H B L O C K C H A I N
BLOCKCHAIN AND GDPR! Arnold Daniels | LTO Network
HOW BLOCKCHAIN IDENTITY CHANGES EVERYTHING FOR CUSTOMER SERVICE Vic Cooper | HearRo, Inc.
M A R T E C H - P O T E N T I A L S , R E A L I T Y A N D C H A L L E N G E S
AI IN MARKETING AUTOMATION: POTENTIALS AND LIMITS Roland Bühler | KuppingerCole Analysts AG
WHAT IS SERVICE DESIGN AND HOW CAN ORGANIZATIONS UTILIZE IT Mikko Koivisto | Hellon
3:30 – 4:00 pm C O F F E E A N D N E T W O R K I N G
4:00 – 4:20 pm OPEN BANKING AND THE INTERSECTION OF CIAM Ralph Bragg | Raidiam
4:20 – 4:40 pm WHY THE IDENTITY INDUSTRY NEEDS DIVERSITY Emma Lindley | Women In Identity
4:40 – 5:00 pm CONSENT AND BLOCKCHAIN: SILVER BULLETS OR SMOKE AND MIRRORS Katryna Dow | Meeco
5:00 – 7:00 pm H A P P Y H O U R
Salon A
Salon A
Salon D & E
Salon D & E
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Salon B & C
Salon B & C
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Salon D & E
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Salon D & E
Foyer
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WED OCT 23, 2019
The CIW EU 2019 Conference App is
accessible via our KuppingerCole
mobile app. Receive the most effective
and enjoyable event experience and
more. Best of all, it‘s accessible from all
devices: either with a web browser
on all smartphones, tablets, laptops,
and even desktops or as a native app in
two app stores.
EU OCT 22 – 24, 2019
AMSTERDAM
GET THE APP!
8:30 am – 5:00 pm C H E C K - I N A N D R E G I S T R A T I O N
8:30 – 9:00 am W E L C O M E C O F F E E A N D N E T W O R K I N G
9:00 – 9:20 am DO NOT LET DATA BREACHES HIT THE CONFIDENCE OF YOUR CUSTOMERS Matthias Reinwarth | KuppingerCole Analysts AG
9:20 – 9:40 am ARTIFICIAL INTELLIGENCE: HOW THE GDPR BECOMES AN INNOVATION DRIVER Kathrin Schürmann | Schürmann Rosenthal Dreyer
9:40 – 10:00 am EMBRACE CIAM AS A KEY FACTOR FOR YOUR BUSINESS STRATEGY Melissa Carvalho & Ian Mann | Royal Bank of Canada (RBC)
10:00 – 10:30 am C O F F E E A N D N E T W O R K I N G
10:30 – 11:30 am STRONG AUTHENTIFICATION Mod.: Matthias Reinwarth | KuppingerCole Analysts AG
A U T H E N T I C A T I O N W I T H B I O M E T R I C S STANDARDS FOR STRONG CUSTOMER AUTHENTICATION AND IDENTITY - FIRST NATIONAL REGULATORY PROPOSALS FROM THE UK Andrew Churchill | MIDAS Alliance / Technology Strategy
PANEL: THE FUTURE OF BIOMETRICS IN AUTHENTICATION Yvo van Doorn | Auth0, Andrew Churchill | MIDAS Alliance / Technology Strategy, John Erik Setsaas | Signicat AS, Robert Griffin | Miracl
TRUSTBUILDING Mod.: Roland Bühler | KuppingerCole Analysts AG
I D E N T I T Y I N T H E A G E O F Z E R O T R U S TTHE INTERNET WAS NEVER DESIGNED FOR CHILDREN – LET‘S CHANGE THIS Dr Rachel O’Connell | TrustElevate
DIGITAL IDENTITY AT THE EDGE - FINLAND STYLE Martin Sandren | Nixu, Colin Wallis | Kantara Initiative
11:30 am – 12:30 pm U S E R - F R I E N D LY LO G I N P R O C E D U R ESPASSWORDLESS AUTHENTICATION: BACK TO THE FUTURE David Martinache | Wavestone
PANEL: THE FUTURE OF IDENTITY IN BIOMETRICS James Tuffery | Ipsidy, Inc., Andrew Churchill | MIDAS Alliance / Technology Strategy, David Martinache | Wavestone, Justin Richer | Bespoke Engineering, LLC
R E C E I V E C U S T O M E R ‘ S C O N F I D E N C EPANEL: HOW TO ACHIEVE CLOUD-ENABLED ZERO TRUST ACCESS MANAGEMENT WITH UNPRECEDENTED ARCHITECTURAL FLEXIBILITY Allan Foster | ForgeRock, Etienne Bertou | Philips Hue at Signify, Dr Rachel O’Connell | TrustElevate, Richard Sand | IDF Connect, Inc.
BEST PRACTICE: INNOVATIVE CUSTOMER EXPERIENCES AT SCALE Etienne Bertou | Philips Hue at Signify
12:30 – 1:30 pm L U N C H B R E A K
1:30 – 2:30 pm CIAM INNOVATION Mod.: Matthias Reinwarth | KuppingerCole Analysts AG
VA L U E A N D S E C U R I T Y F O R T H E C O N N E C T E D C U S T O M E R THE PASSWORD MESS: YOUR SECURITY POLICIES ARE DESTROYING YOUR USERS Justin Richer | Bespoke Engineering, LLC
BEST PRACTISE: THE ROLE OF ELECTRONIC IDENTITY IN ELECTRONIC SIGNATURES John Erik Setsaas | Signicat AS
CONSENT MANAGEMENT Mod.: Roland Bühler | KuppingerCole Analysts AG
C O N S E N T L I F E C Y C L E M A N A G E M E N THOW THE UMA AND CONSENT RECEIPT SPECIFICATIONS ENABLE PERSONAL AGENCY OVER ONE‘S OWN DATA Allan Foster | ForgeRock
2:30 – 3:30 pm CIAM START-UP AND FUTURE TRENDS PRESENTATIONS A CONSUMER IDENTITY SOLUTION, THAT’S PROBABLY JUST ANOTHER TOOL IN MY ORGANISATION? Rob Ojevaar | Booleans
PANEL: NEXT STEPS AND TRENDS IN CONSUMER IDENTITY MANAGEMENT Ed Ackerman | Onfido, Jo Vercammen | Meeco, Allan Foster | ForgeRock, Ian Glazer | Salesforce, Dan Johnson | Mastercard, Colin Wallis | Kantara Initiative
C U S T O M E R D A T A P R O T E C T I O NTHE FUTURE OF CONSUMER IDENTITY, DATA PRIVACY, AND TRUSTDebbie Reynolds | Debbie Reynolds Consulting
PANEL: WITH GREAT PERSONALIZATION COMES GREAT RESPONSIBILITY Todd Etchieson | Akamai Identity Cloud (formerly Janrain), Ian Mann | Royal Bank of Canada (RBC), Kathrin Schürmann | Schürmann Rosenthal Dreyer
3:30 – 4:00 pm C O F F E E A N D N E T W O R K I N G
4:00 – 4:20 pm RESTORING TRUST IN A DIGITAL WORLD Dan Johnson | Mastercard
4:20 – 4:40 pm THE MOST FORGOTTEN THING IN IDENTITY MANAGEMENT Ian Glazer | Salesforce
4:40 – 5:00 pm WRAP UP Matthias Reinwarth | KuppingerCole Analysts AG
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THU OCT 24, 2019 DID YOU ENJOY CIW EU 2019?
WE WOULD LIKE TO SEE YOU AGAIN! SEE FOR YOURSELF WHAT ELSE WE HAVETO OFFER:
KUPPINGERCOLE.COM/CONFERENCES
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KUPPINGERCOLE ANALYSTS AG
[email protected] www.kuppingercole.com/conferences
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