BehavioralHealthPartners

PhoneNumbers,LocationsandServices

*If you are in a life threatening situa on, CALL 911.

MillbrookHumanServicesCenter2809E.MillbrookRoadRaleigh,NC27616(919)431‐4000

WesternWakeChildWelfare&FosterCareServices150CornerstoneDrive,Suite101Cary,NC27519 (919)463‐8445ChildCareAssistance (919)463‐8431

Human Services

PublicHealthCenter—SunnybrookBuilding10SunnybrookRoad,Raleigh,NC27610PublicHealthServices (919)250‐3947

NeighborhoodCenter

EasternRegionalCenter(ERC) 1002DogwoodDriveZebulon,NC27597 (919)404‐3900

NorthernRegionalCenter(NRC)350E.HoldingAveWakeForest,NC27587(919)562‐6300

SERVICESVARYBYLOCATION,CALLTOCONFIRMSERVICES

SouthernRegionalCenter(SRC)130N.JuddNEPkwyFuquay‐Varina,NC27526(919)557‐2501

www.wakegov.com/humanservices (919) 212‐7000

Regional&CommunityCenters

CrosbyGar ieldCenter568E.LenoirStreet,Raleigh,NC27601

BuildingRepresentative (919)856‐7308Programs:StrengtheningtheBlackFamily,LearningTogether,4‐HYouthDevelopment,HeadStart

Administration—SwinburneBuilding220SwinburneStreet,Raleigh,NC27610Director’sOf ice (919)212‐7302DeputyDirector’sOf ice (919)212‐0494HumanServicesBoard (919)212‐7351HumanCapitalDevelopment/ (919)212‐7423MiddleClassExpress CustomerSupportCenter (919)212‐7000ComplaintLine (919)212‐7155Operations/FinanceOf ice (919)212‐7584Of iceofCommunityAffairs (919)250‐3867Internships (919)250‐3842ProgramIntegrity(fraudinvestigations) (919)857‐9224Donations/Volunteers (919)212‐7083QualityManagement (919)250‐3807

MedicaidAdult&Disabled,Family&Children (919)212‐7541Medicaid&TRACSTransportation (919)212‐7005

ChildrenYouthandFamily4‐HYouthDevelopment (919)250‐1100CareCoordinationforChildren (919)250‐4636ChildCareHealthConsultants (919)212‐7572FamilyServices (919)250‐4597HealthNurses‐SchoolBased (919)250‐4637MaternalandChildHealth (919)250‐4636

EmploymentServicesandProgramsCapitalAreaWorkforceCenter (919)250‐3770ChildCareSubsidy (919)212‐6048WorkFirst (919)212‐7048

SheltersandHousingHousingServicesMainNumber (919)212‐9379CommunityRevitalization&Development (919)856‐5689Cornerstone(HomelessServices) (919)508‐0777SouthWilmingtonStreetCenter (919)857‐9428(HomelessShelterformen)

CommunicableDiseaseReports (919)250‐4462HealthPromotion (919)212‐8376HIV/STDCommunityProgram (919)250‐4510ImmunizationTracking (919)250‐4518MigrantHealth (919)557‐1008Of iceCopiesofBirth&DeathCerti icates (919)856‐5218PublicHealthEmergencyPreparedness (919)212‐9394VitalRecords (919)250‐3917

ClinicsClinicASexuallyTransmittedDiseases (919)250‐4410 *HIVClinic (919)250‐3999 *HIV/AIDSCaseManagement (919)856‐5520 *HIV/STDCommunityTesting (919)250‐3950ClinicsB&CChildren'sClinicsAppt.Only (919)250‐4570ClinicDDentalCareforChildren/ (919)250‐4610 (uptoage18)&PregnantWomen ClinicEImmunizationsAppt.Only (919)250‐3900ClinicFWomen'sHealthAppt.Only (919)250‐3913

WalkInTeenClinic—OpenMondaysat2pm ClinicGPrenatalCareAppt.Only (919)250‐4701PharmacyforWCHSPatientsOnly (919)250‐4418WIC‐Women‐Infants‐ChildrenNutrition (919)250‐4720

MentalHealth/SubstanceAbuse/DevelopmentalDisability 1‐800‐510‐9132

Referral,MobileCrisisDeafandHardofHearingIndividuals Relay711UNCCrisisStabilizationCenter (919)250‐1260

Walk‐inWakeBrookCampus107SunnybrookRoad,Raleigh,NC27610MentalHealth/SubstanceAbuse/IntellectualDevelopmentalDisability

FamilyandHouseholdAssistanceChildSupportEnforcement (919)856‐6630EnergyAssistanceandSupport (919)212‐7370FoodAssistance(EBT/FoodStamps) (919)212‐7000

Human Services

NationalAssociationofCounties2014AwardWinners:

HumanServicesStrategicPlanningProcess InformationNetworkforOngoingResource

Management—INFORM CombinedPublicHealth‐HospitalCommunity

HealthNeedsAssessmentProcess CLUBCHOICEPlus—ChoosingHealthyOptions

InaChallengingEconomy

AGENCYAWARDS

www.wakegov.com/humanservices (919) 212‐7000

Community Resource Guide

EMERGENCYNUMBERSAREINRED*Ifyouareinalifethreateningsituation,CALL911.

OURMISSION:WakeCountyHumanServices,inpartnershipwiththecommunity,willfacilitatefullaccesstohighqualityandeffectivehealthandhuman

servicesforWakeCountyresidents.

www.wakegov.com/humanservices (919) 212‐7000

ChildWelfareServicesAbuse/NeglectReports:English (919)212‐7990 Spanish (919)212‐7963ChildProtectiveServices (919)212‐9529FosterCareServices (919)212‐7474

BirthCertificate FamilyPlanningBreastHealthProgram FoodAssistance(EBT)BuildingInspections ImmunizationsCapitalAreaWorkforceCenter MaternalChildHealthCareCoordinationforChildren MedicaidChildCareAssistance PayCountyTaxesChildHealth PrenatalHealthChildWelfareServices Pet‐RabiesClinicCLUBCHOICE Sheriff’sOffice EnergyAssistance WaterTestingKits 

Knightdale Raleigh

Wendell

Wake Forest

Rolesville

Garner

Cary

Zebulon

Apex

Holly Springs

Fuquay‐Varina

Morrisville

SeniorandAdultServicesProtectiveServices:Abuse/NeglectHotline(919)212‐7264AdultGuardianshipServices (919)212‐7168

SOCIALSERVICESGOESELECTRONIC

NCFAST(NorthCarolinaFamiliesAccessingServicesthroughTechnology)usescomputerstomakeiteasierforpeopletoapplyforHumanServicesprograms.NCFASTstartedin2013withFoodandNutritionServices.ApplicationsforMedicaidandWorkFirstwereaddedin2014.HumanServicesismakingiteasierforeligibleresidentstolearnaboutprograms,applyforassistance,andgetbene itsbyusing: Universalworkers‐Seeoneworkertohelpwith

differentprograms Epass.nc.gov‐Applyforservicesanywhereonline

withacomputerandinternetaccess Self‐servicecomputers‐Apply

onlineforFoodandNutritionServicesandMedicaidoncomputerssetupatcountyservicecenters

Self‐servicestations–ScanandsendapplicationsandrelatedpaperworktoyourworkerusingthekioskattheSwinburneOf icewithoutanappointment

Contact:LizScottat919‐212‐7610.

HEALTHIESTCAPITALCOUNTYINITIATIVE

CustomerServiceKiosk

CLUBCHOICE

WakeCountyhasbeenrankedthehealthiestcountyinNorthCarolina iveyearsinarowbytheNationalCountyHealthRankingsandRoadmapsproject.WiththesupportoftheWakeCountyBoardofCommissioners,theHealthiestCapitalCountyInitiativestartedinFebruary2014toworkonseveralissuesrelatedtohealth.TheInitiativewillpayattentiontosocialandenvironmentalfactorsthatimprovehealth.Thispublic‐privatepartnershipisworkingonthesepriorities: Childrenlivinginpoverty Highschoolgraduation Adultobesityandphysicalinactivity The“FoodEnvironment”(includingfoodinsecurityandaccesstohealthyfoods) HighriskyouthbehaviorTheInitiativeisworkingonahealthierWakeCountyforeveryonehere.TheultimategoalistomakeWakeCountythehealthiestcapitalcountyintheUSA.Contact:IngridBou‐Saadaat919‐212‐7511.

CLUBCHOICEPLUSisaseriesofclassesthathelpspeoplelivehealthierlives.Adultsandtheirchildren,ages5‐17,learnabout: Choosinghealthyfoodswhen

eatingout Makinghealthiermeals Howmuchandwhentoeat GettingmoreexerciseClubmembersdoZumbaduringeachclassandeatahealthysnack.Zumbaisadancebased itnessactivitythatmakesexercisefun.Classesareofferedatnochargetofamilies.Contact:BeckyWhiteat(919)250‐3935.

MIDDLECLASSEXPRESS

TheMiddleClassExpressfocusesonthefollowingWakeCountyresidentstohelpthemreachthemiddleclass: Peoplewithlowincome Peoplewhogetpublicassistance ParentsofchildrenwhoarestrugglingintheWake

CountyPublicSchoolSystemServices Individualassessments Lifecoaching Developinga“lifeplan” MotivationalsupportgroupsEducationalopportunities Employment Finances Startingabusiness Formaleducation(school‐college) Accesstoavailableresources Buildingahealthylifestyle

HowDoIGetInvolved? AttendanOrientationSession Completeanapplication

Contact:VielkaMariaGabrielat919‐212‐7423,orMiddleClassExpress@wakegov.com

TheFamilyandCommunityNetwork(FCN)isaprogramthatisfreeandopentoallresidentsandfamilieslivinginWakeCounty.Theycan indoutaboutandgetconnectedto: Lifecoaches Programsforchildrenofallages Exerciseandnutritionprograms Englishclasses Communityevents Healthscreeningsandtests Classesforparents HealthinformationContact:NaomiNorrisat919‐231‐5545

FAMILYandCOMMUNITYNETWORK

EnergyAssistancehastwoseparateprogramsthathelpresidentswithheatingandcoolingcosts.Theprogramusesdifferentapplicationsthatarebasedonincome.Paymentsaremadedirectlytoheating/coolingcompaniesforelectricity,gas,wood,propaneorkerosene.Pre‐screeningbeginsat7:30a.m.attheSwinburneBuilding.Theseprogramsserveanaverageof60peopledaily.CrisisInterventionProgram(CIP):CIPhelpseligibleresidentsinaheatingorcoolingemergency.Theremustbea inal/disconnectionnotice.PeoplemakingequalpaymentsontheaccountorwithanextensiontopaythebillARENOTELIGIBLEforCIP.

LowIncomeEnergyAssistanceProgram(LIEAP):LIEAPmakesone‐timepaymentstopowercompaniesforheatingbillsforeligibleresidents.LIEAPisavailablefromDec.1–March31.LIEAPrequiresanapplicationforeveryonewhogetsassistance.

Contact:EnergyAssistanceat919‐212‐7370,orhttp://www.wakegov.com/humanservices/social/energy

ENERGYASSISTANCE

DIRECTOR’SMESSAGE

GreetingsfromWakeCountyHumanServices!MynameisReginaPetteway,andIinviteyoutotakea

lookatournewCommunityResourceGuideandgettoknowmoreaboutWakeCountyHumanServices.WakeCountynowhasoveronemillionresidents,andmanymorewhocommuteintotheCountyeveryday.WakeCountyHumanServicesreachesouttoeverycornerofWakeCounty.UsetheGuideto indaHumanServices

locationnearyouortoreadaboutsomeofourfeaturedprogramsandservices.Youcanalso indtelephoneandemergencylistingsontheback.Calluswithanyquestionsorfeedback.Wevaluecustomerandcommunityinput.Weareinterestedindevelopingpartnershipsthathelpfamiliesbesafe,healthy,andbecomemoreself‐suf icient.IthankallthecommunitypartnerswhohelpmakeWakeCountyabetterplacetoliveeveryday.Youcanreachmyof iceat919‐212‐7302ifyouhaveaquestionorinputforus.BestRegards—ReginaPetteway,MSPHInterimHumanServicesDirector

EmploymentServicesoffersjobsearchassistanceandjobskillsdevelopmentthroughthefollowingbusinessesandcountyprograms:CapitalAreaWorkforceCenters:LocatedattheSwinburneBuildinginRaleighandallthreeRegionalCenters(Fuquay‐Varina,WakeForestandZebulon).Hoursandstaf ingvary.Thesecentersofferjobsearchcomputers,enrollmentintheNCWorkssystem,jobreferrals,resumeassistanceandhelpwithotherservices.WakeTechnicalCommunityCollege:WorkswithEmploymentServicesattheMillbrookCentertohelpstudentswithcareerreadinesscerti ication,industryspeci ictraining,coachingandjobsearchassistance.WorkFirstProgram:Providesemploymentservicesandhelpforfamilieswithchildrenunder18inthehome.Thehelpincludestraining,uniforms,books,emergencyassistance,jobsearchassistance,volunteering,childcare,housingandmore.Contact:EmploymentServicesat919‐212‐7781or919‐212‐7104,orhttp://www.wakegov.com/humanservices/employment

EMPLOYMENTSERVICES

2014

AchievementAwardWinnerNationalAssociationofCounties