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3 Years of Action!3 Years of Action! Exciting Developments in Southeast Exciting Developments in Southeast Asian Libraries since CONSAL XIIIAsian Libraries since CONSAL XIII
John Hickok, M.L.I.S., M.A.John Hickok, M.L.I.S., M.A.
Librarian/InstructorLibrarian/Instructor
California State University, Fullerton, USACalifornia State University, Fullerton, USA
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Hello CONSAL!Hello CONSAL!
Selamat petang/siangSelamat petang/siang
Sawaddi krupSawaddi krup Sabai deeSabai dee
Hello (la!)Hello (la!)
Jom reap seurJom reap seur
Mingalarba Mingalarba
MabuhayMabuhay
Xin ChaoXin Chao
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BackgroundBackground 2005-6: year-long travel grant to research 2005-6: year-long travel grant to research
conditions of libraries in Asiaconditions of libraries in Asia
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BackgroundBackground Why? Because California is home to huge Asian Why? Because California is home to huge Asian
populations (both immigrants and students)… all with populations (both immigrants and students)… all with different Information Literacy levelsdifferent Information Literacy levels
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BackgroundBackground So by better understanding where immigrants/students So by better understanding where immigrants/students
are coming from… California librarians can better serve are coming from… California librarians can better serve themthem
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In the next 20 minutes…In the next 20 minutes… Summarize challenges found in 2005-6Summarize challenges found in 2005-6 Highlight some exciting successes since thenHighlight some exciting successes since then
(concluding with a photo jubilee!)(concluding with a photo jubilee!)
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In the next 20 minutes…In the next 20 minutes… Summarize challenges found in 2005-6Summarize challenges found in 2005-6 Highlight some exciting successes since thenHighlight some exciting successes since then
(concluding with a photo jubilee!)(concluding with a photo jubilee!)
Note 1:Note 1: successes noted are only a just a small successes noted are only a just a small sample; there are SO MANY moresample; there are SO MANY more
Note 2:Note 2: successes noted do not mean one-size-fits successes noted do not mean one-size-fits all, or challenges are all goneall, or challenges are all gone
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ChallengesChallenges
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ChallengesChallenges
In these 6 categories…In these 6 categories…
1.1. Library EducationLibrary Education
2.2. Library ServicesLibrary Services
3.3. Emerging TechnologiesEmerging Technologies
4.4. Management & MarketingManagement & Marketing
5.5. Library AssociationsLibrary Associations
6.6. Library DynamicsLibrary Dynamics
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1.1. Challenges in Library Challenges in Library EducationEducation
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1.1. Challenges in Library Challenges in Library EducationEducation
Limited LIS Education in some countriesLimited LIS Education in some countries LIS Curriculum challengesLIS Curriculum challenges Need for more User EducationNeed for more User Education
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1.1. Challenges in Library Challenges in Library EducationEducation
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1.1. Challenges in Library Challenges in Library EducationEducation
Vietnam:Vietnam: foreign partnerships in LIS foreign partnerships in LIS training (Simmons, etc.)training (Simmons, etc.)
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1.1. Challenges in Library Challenges in Library EducationEducation
Vietnam:Vietnam: foreign partnerships in LIS foreign partnerships in LIS training (Simmons, etc.)training (Simmons, etc.)
Singapore NTU / Malaysia UMSingapore NTU / Malaysia UM: continued : continued refinement of required Library Info.Lit. refinement of required Library Info.Lit. trainingtraining
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1.1. Challenges in Library Challenges in Library EducationEducation
Vietnam:Vietnam: foreign partnerships in LIS foreign partnerships in LIS training (Simmons, etc.)training (Simmons, etc.)
Singapore NTU / Malaysia UMSingapore NTU / Malaysia UM: continued : continued refinement of required Library Info.Lit. refinement of required Library Info.Lit. trainingtraining
Philippines UPPhilippines UP: new LIS courses on library : new LIS courses on library marketing, telecom networking, etc.marketing, telecom networking, etc.
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2.2. Challenges in Library Challenges in Library ServicesServices
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2.2. Challenges in Library Challenges in Library ServicesServices
Limited resources/staffing in school Limited resources/staffing in school librarieslibraries
Limited resources in (smaller/rural) public Limited resources in (smaller/rural) public librarieslibraries
Less proactive Reference serviceLess proactive Reference service
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2.2. Challenges in Library Challenges in Library ServicesServices
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2.2. Challenges in Library Challenges in Library ServicesServices
Laos:Laos: beautiful new Vientiane Public Library beautiful new Vientiane Public Library
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2.2. Challenges in Library Challenges in Library ServicesServices
Laos:Laos: beautiful new Vientiane Public Library beautiful new Vientiane Public Library Cambodia/MyanmarCambodia/Myanmar: schools partnering with : schools partnering with
NGO’s for book donationsNGO’s for book donations
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2.2. Challenges in Library Challenges in Library ServicesServices
Laos:Laos: beautiful new Vientiane Public Library beautiful new Vientiane Public Library Cambodia/MyanmarCambodia/Myanmar: schools partnering with : schools partnering with
NGO’s for book donationsNGO’s for book donations Malaysia:Malaysia: beautiful new rural public libraries beautiful new rural public libraries
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2.2. Challenges in Library Challenges in Library ServicesServices
Laos:Laos: beautiful new Vientiane Public Library beautiful new Vientiane Public Library Cambodia/MyanmarCambodia/Myanmar: schools partnering with : schools partnering with
NGO’s for book donationsNGO’s for book donations Malaysia:Malaysia: beautiful new rural public libraries beautiful new rural public libraries Brunei UBD / Thailand Chulalongkorn U.:Brunei UBD / Thailand Chulalongkorn U.:
proactive IM reference serviceproactive IM reference service
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2.2. Challenges in Library Challenges in Library ServicesServices
Laos:Laos: beautiful new Vientiane Public Library beautiful new Vientiane Public Library Cambodia/MyanmarCambodia/Myanmar: schools partnering with : schools partnering with
NGO’s for book donationsNGO’s for book donations Malaysia:Malaysia: beautiful new rural public libraries beautiful new rural public libraries Brunei UBD / Thailand Chulalongkorn U.:Brunei UBD / Thailand Chulalongkorn U.:
proactive IM reference serviceproactive IM reference service Vietnam Hue UVietnam Hue U.: Library staff must actively .: Library staff must actively
interact with studentsinteract with students
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3.3. Challenges in Emerging Challenges in Emerging TechnologiesTechnologies
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3.3. Challenges in Emerging Challenges in Emerging TechnologiesTechnologies
Some libraries still developing Some libraries still developing electronicallyelectronically
Unconnected or Incompatible software Unconnected or Incompatible software among librariesamong libraries
In libraries already heavily electronic, an In libraries already heavily electronic, an over-reliance on technologyover-reliance on technology
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3.3. Challenges in Emerging Challenges in Emerging TechnologiesTechnologies
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3.3. Challenges in Emerging Challenges in Emerging TechnologiesTechnologies
New electronic achievements: New electronic achievements: Laos NUOLLaos NUOL: open source software. : open source software. Malaysia Malaysia UKMUKM: new library proxy server. : new library proxy server. Vietnam: VNU-Vietnam: VNU-HanoiHanoi: new subscriptions to scholarly databases. : new subscriptions to scholarly databases. Cambodia PUC, Philippines UCMCambodia PUC, Philippines UCM: new : new computerscomputers
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3.3. Challenges in Emerging Challenges in Emerging TechnologiesTechnologies
New electronic achievements: New electronic achievements: Laos NUOLLaos NUOL: open source software. : open source software. Malaysia Malaysia UKMUKM: new library proxy server. : new library proxy server. Vietnam: VNU-Vietnam: VNU-HanoiHanoi: new subscriptions to scholarly databases. : new subscriptions to scholarly databases. Cambodia PUC, Philippines UCMCambodia PUC, Philippines UCM: new : new computerscomputers
Newly connected branch libraries:Newly connected branch libraries: Indonesia UI, Airlangga, BrawijayaIndonesia UI, Airlangga, Brawijaya
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3.3. Challenges in Emerging Challenges in Emerging TechnologiesTechnologies
New electronic achievements: New electronic achievements: Laos NUOLLaos NUOL: open source software. : open source software. Malaysia Malaysia UKMUKM: new library proxy server. : new library proxy server. Vietnam: VNU-Vietnam: VNU-HanoiHanoi: new subscriptions to scholarly databases. : new subscriptions to scholarly databases. Cambodia PUC, Philippines UCMCambodia PUC, Philippines UCM: new : new computerscomputers
Newly connected branch libraries:Newly connected branch libraries: Indonesia UI, Airlangga, BrawijayaIndonesia UI, Airlangga, Brawijaya
Great user guides/tutorials to accompany Great user guides/tutorials to accompany technology:technology: Philippines DeLaSalle, Singapore Philippines DeLaSalle, Singapore NUS, Malaysia IIUMNUS, Malaysia IIUM
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4.4. Challenges in Management Challenges in Management & Marketing& Marketing
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4.4. Challenges in Management Challenges in Management & Marketing& Marketing
Limited budgetsLimited budgets Under-utilization of Librarians’ Under-utilization of Librarians’
skills/potentialskills/potential In some libraries, a “maintenance” rather In some libraries, a “maintenance” rather
than proactive leadershipthan proactive leadership
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4.4. Challenges in Management Challenges in Management & Marketing& Marketing
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4.4. Challenges in Management Challenges in Management & Marketing& Marketing
Cambodia PUC & CMU:Cambodia PUC & CMU: partnering with partnering with outside organizations to supplement book outside organizations to supplement book budgetsbudgets
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4.4. Challenges in Management Challenges in Management & Marketing& Marketing
Cambodia PUC & CMU:Cambodia PUC & CMU: partnering with partnering with outside organizations to supplement book outside organizations to supplement book budgetsbudgets
Laos Nat’l Lib:Laos Nat’l Lib: expanding its “Book Box” expanding its “Book Box” donation programdonation program
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4.4. Challenges in Management Challenges in Management & Marketing& Marketing
Cambodia PUC & CMU:Cambodia PUC & CMU: partnering with partnering with outside organizations to supplement book outside organizations to supplement book budgetsbudgets
Laos Nat’l Lib:Laos Nat’l Lib: expanding its “Book Box” expanding its “Book Box” donation programdonation program
Proactive leaderships: everywhere! (ex:Proactive leaderships: everywhere! (ex: Aida Cruz, Feati U., PhilippinesAida Cruz, Feati U., Philippines))
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5.5. Challenges in Library Challenges in Library AssociationsAssociations
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5.5. Challenges in Library Challenges in Library AssociationsAssociations
Low Perception (image) of librariansLow Perception (image) of librarians Limited influence/reach of some Library Limited influence/reach of some Library
AssociationsAssociations Limited networking/partnering in some Limited networking/partnering in some
countriescountries
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5.5. Challenges in Library Challenges in Library AssociationsAssociations
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5.5. Challenges in Library Challenges in Library AssociationsAssociations
Continued lobbying activity by Library Continued lobbying activity by Library Associations of Philippines, Singapore, Associations of Philippines, Singapore, Thailand, MalaysiaThailand, Malaysia
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5.5. Challenges in Library Challenges in Library AssociationsAssociations
Continued lobbying activity by Library Continued lobbying activity by Library Associations of Philippines, Singapore, Associations of Philippines, Singapore, Thailand, MalaysiaThailand, Malaysia
Individual directors promoting Librarian Individual directors promoting Librarian image (ex. Singapore NTU’s Choy Fatt image (ex. Singapore NTU’s Choy Fatt Cheong: all librarians “on the front lines” Cheong: all librarians “on the front lines” interacting)interacting)
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5.5. Challenges in Library Challenges in Library AssociationsAssociations
Continued lobbying activity by Library Continued lobbying activity by Library Associations of Philippines, Singapore, Associations of Philippines, Singapore, Thailand, MalaysiaThailand, Malaysia
Individual directors promoting Librarian Individual directors promoting Librarian image (ex. Singapore NTU’s Choy Fatt image (ex. Singapore NTU’s Choy Fatt Cheong: all librarians “on the front lines” Cheong: all librarians “on the front lines” interacting)interacting)
Formal formation of Vietnam’s Library Formal formation of Vietnam’s Library Association, 2006 (hooray!)Association, 2006 (hooray!)
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6.6. Challenges of Library Challenges of Library DynamicsDynamics
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6.6. Challenges of Library Challenges of Library DynamicsDynamics
Perception of libraries as merely “quiet Perception of libraries as merely “quiet arhives” rather than active learning centersarhives” rather than active learning centers
Newer resources of libraries not always Newer resources of libraries not always advertised/knownadvertised/known
Nature of SEA education often Nature of SEA education often standardized examinations over standardized examinations over independent library researchindependent library research
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6.6. Challenges of Library Challenges of Library DynamicsDynamics
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6.6. Challenges of Library Challenges of Library DynamicsDynamics
Singapore’s NUSSingapore’s NUS promotes activity in the promotes activity in the library with its “Info Commons”; Malaysia’s library with its “Info Commons”; Malaysia’s UTM has lounge & game areasUTM has lounge & game areas
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6.6. Challenges of Library Challenges of Library DynamicsDynamics
Singapore’s NUSSingapore’s NUS promotes activity in the promotes activity in the library with its “Info Commons”; Malaysia’s library with its “Info Commons”; Malaysia’s UTM has lounge & game areasUTM has lounge & game areas
Philippines’ UPPhilippines’ UP lists free open-source e- lists free open-source e-sources for all to seesources for all to see
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6.6. Challenges of Library Challenges of Library DynamicsDynamics
Singapore’s NUSSingapore’s NUS promotes activity in the promotes activity in the library with its “Info Commons”; Malaysia’s library with its “Info Commons”; Malaysia’s UTM has lounge & game areasUTM has lounge & game areas
Philippines’ UPPhilippines’ UP lists free open-source e- lists free open-source e-sources for all to seesources for all to see
Thailand’s Chiang Mai UThailand’s Chiang Mai U. features . features extracurricular events in the library extracurricular events in the library (movies, lectures, discussion groups, etc.)(movies, lectures, discussion groups, etc.)
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And now…And now…
A photo jubilee of these successes, to A photo jubilee of these successes, to represent ALL your successes!represent ALL your successes!
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And now…And now…
A photo jubilee of these successes, to A photo jubilee of these successes, to represent ALL your successes!represent ALL your successes!
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Myanmar: school library NGO Myanmar: school library NGO donationsdonations
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Laos: continuing Book Box Laos: continuing Book Box programprogram
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Philippines: new school library Philippines: new school library ribbon-cutting ceremony ribbon-cutting ceremony
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Thailand: CM U.’s Library--Thailand: CM U.’s Library--events/lectures at the “American events/lectures at the “American
Corner.”Corner.”
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Cambodia: school library NGO Cambodia: school library NGO donationsdonations
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Singapore: NUS’s Information Singapore: NUS’s Information CommonsCommons
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Myanmar: NGO “book fair”—Myanmar: NGO “book fair”—donation for community librariesdonation for community libraries
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Brunei: Proactive Reference—Live Brunei: Proactive Reference—Live IM chatIM chat
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Vietnam: new CanTho LIS Vietnam: new CanTho LIS curriclumcurriclum
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Laos: new Vientiane public libraryLaos: new Vientiane public library
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Singapore: proactive Librarian Singapore: proactive Librarian reference, NTU reference, NTU
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Malaysia: rural public librariesMalaysia: rural public libraries
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Vietnam: Hue U. learning resource Vietnam: Hue U. learning resource center--active learningcenter--active learning
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Thailand: new/improved Thai Thailand: new/improved Thai Library Association Web siteLibrary Association Web site
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Cambodia: PUC library—upgrading Cambodia: PUC library—upgrading computerscomputers
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Philippines: Director Aida Cruz, Philippines: Director Aida Cruz, rebuilding a library from scratchrebuilding a library from scratch
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Indonesia: UI’s new integrated Indonesia: UI’s new integrated online catalogonline catalog
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And of course…And of course…Vietnam: VLA formed (2006)!Vietnam: VLA formed (2006)!
Chuc mung thanh cong !
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Thank YouThank You
Cám ơnCám ơn