Download - 360-Degree Approach to DR / BC
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Planning Ahead:Disaster Recovery / Business Continuity
& Application/Service Availability
A 360-Degree Approach
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Outages Happen
San DiegoThursday, September 8, 2011
Photo Credits: San Diego Union Tribune
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Risk/Cause of Disaster % of Respondents who declared disasters
Power failure
IT hardware failure
Network failure
IT software failure
Human error
Flood
Hurricane
Fire
Winter storm
Terrorism
Earthquake
Tornado
Chemical spill
Have not declared a disaster
ManMade
Natural
None
IT Specific- HW
IT Specific - SW
Infrastructure
1%
2%
3%
4%
6%7%
10%
12%
16%
16%
21%
31%
42%
24%
27% of respondents declared at least one disaster in the past five years 27% of respondents declared at least one disaster in the past five years
42% of respondents indicated that a power failure was the cause of their most significant disruption 42% of respondents indicated that a power failure was the cause of their most significant disruption
Source: Forester Research, Inc. 2007
Common Causes of Downtime
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Reasons for Planning Ahead…
• Customers expect supplies and services will continue or resume rapidly in ALL situations
• Shareholders expect management control to remain operational throughout a crisis
• Suppliers expect revenue streams to continue
• Regulatory Agencies expect requirements to be met, regardless of circumstance
• Insurance Companies expect due care to be exercised
Custom
ers Sh
areholde
rs
AuditorsSu
ppliers
High Expectations for High Availability
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Benefits for Planning Ahead
Competitive Edge By
Operating 24x7
Protect Client Relationships and Consumer
Confidence
Protect Reputation &
Financial Performance
Agility, Flexibility & Availability
Reduce Cost & Legal
Exposure
Achieve Regulatory Compliance
Protect Revenue &
Market Share
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Approaching the Disaster Recovery / Business Continuity & Application/Service Availability Problem
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360° Protection – Five EssentialsEvery business should have a plan that implements all five to some degree.
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360° Protection – Mapped Out
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Physical Diversity
• Two (or more) physically separate locations– Far enough apart so a natural disaster doesn't
affect all locations.
Don't put all your eggs in one basket…
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Network Availability
Accessibility with routing alternatives…
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Network Availability
• Ideally your Internet traffic and IP addresses will be routed through the best paths, and in an emergency you will be able to terminate nonfunctional routes.
Accessibility with routing alternatives…
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Network Availability
• Can be mitigated through proper planning and the use of Border Gateway Protocol (BGP) technology and communities. – These can tell the Internet
where to route your traffic and can even help you take action against inbound attacks.
Prepare for other hazards like DDoS attacks…
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Data Archiving
• Making sure your data is available offsite to help you resume operations– Traditional Approach: Backup Tapes– Alternate Approach: Leverage the Cloud
Restoring from Internet takes less time.
Get your data out of Dodge…
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Data Replication
• Private, long-haul optical links and MPLS backbone network provides high-performance, redundant connectivity between data centers.
Keeping data current…
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Application Failover
• Ensuring that user sessions can be efficiently directed to a secondary site with minimal interruption.
Rapid, automatic and seamless…
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Application Failover
• e-High Availability– Customized
failure detection– Traffic redirection
across two or more locations
• Global Load Balancers– Ensure no perceived down time
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The 360° Approach
The Payoff: Sleep easier at night…
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How AIS Can Help…
• Disaster Recovery Quick Start Package• Disaster Recover/Business Continuity
Toolbox• AIS ProServices Consultation Sessions
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AIS DR/BC Quick Start Package
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AIS DR/BC Quick Start Package
• 1/3 private rack (14ru) in the AIS Van Buren (Phoenix) data center
• Redundant (A+B) power circuits with dedicated power distribution units (PDU)
• Automatic Transfer Switch for single-powered devices
• 1 Mbps of premium bandwidth with eight IP addresses
• Initial AIS ProServices consultation session• Remote hands technical assistance
Quickly establish remote site…
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AIS DR/BC Toolbox
• Geographic Diversity• Critical Systems Infrastructure• Private Optical Network• HA/BC Infrastructure• Technical Expertise
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AIS DR/BC Methodology
This approach ensures consistency and effectiveness.
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About American Internet Services (AIS)
• We are enterprise-class data center and connectivity company with premium footprints in three geographic locations: Los Angeles, San Diego and Phoenix.– We provide colocation, managed, and network
services.– 24x7: Resources are always available when you
need them.– We are privately held, backed by Seaport Capital,
Viridian Investments, and DuPont Capital Management.
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We are a call or click away…
• www.americanis.net• 866-971-2656