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5-Year Service Plan &
10-Year OutlookTTC Board
June 12, 2019
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Presentation outline
1. Approach
2. Background & technical review
3. Emerging vision & opportunities
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1. Approach
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Approach
Purpose• Set a vision and identify strategies to enhance mobility in the City of Toronto over the next five
years
Objectives• Foundation for future annual service plans
• Link service-related operating and capital costs
• Bridge the gap between the TTC’s near-term planning with long-term plans
Approach• 6 major tasks
• 3 phases of consultation
• Board report in December 2019
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Consultation 1- May• Introduce project, context, purpose and timeline
• Share early interesting results of background review
• Project website and online survey
Consultation 2 – mid June – early July• Share feedback received in Consultation 1
• Seek feedback to understand preferences and priorities
• Discussion guide, stakeholder meeting, online engagement, 6 pop-up public meetings
Consultation 3 – September - October• Share feedback received in Consultation 2
• Seek feedback on recommended plan
• Discussion guide, stakeholder meeting and online engagement
Consultations
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2. Background & technical review
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Background review highlights
June 13, 2019
• Strong planning framework supporting public transit
• Well utilized transit network providing multiple options for travel
• Population and employment are growing and will continue to grow
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Customers and non-customers needs
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• parking• more subways• connection to other transit
operators• fare discounts
• reliability• crowding• wait time• trip duration• affordability
• ease of fare payment• safety / cleanliness• helpfulness of operators• helpfulness of real-time
information
customers non-customers
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3. Emerging vision & opportunities
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Emerging vision & opportunities
Emerging vision• Focus on improvements that enhance the TTC’s core-competency, mass transit:
moving large volumes of customers safely, reliably and swiftly across the City
Emerging opportunities• Improve surface transit schedules
• Prioritize transit on key surface transit corridors
• Enhance the customer experience at key surface transit stop areas
• Provide new connections with new higher-order transit services
• Accelerate integration with regional transit agencies and complementary modes of transport
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1. Improve surface transit schedules
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2. Prioritize transit on key surface transit corridors
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2. Prioritize transit on key surface transit corridors
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2. Prioritize transit on key surface transit corridors
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2. Prioritize transit on key surface transit corridors
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2. Prioritize transit on key surface transit corridors
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3. Enhance customer experience at key stop areas
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3. Enhance customer experience at key stop areas
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4. Provide new connections to higher-order transit
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5. Accelerate integration
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