Transcript
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Finding New Supporters

Justin PerkinsDirector Nonprofit [email protected]: @elperko

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Are you ready to reach 100,000 supporterstomorrow morning?

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Why start now?

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The Cost of Getting AttentionTo grow 10,000 people/ month at 3% conversion

=333,333 monthly visitors

=33 Million web impressions from ads or links (at a

click-through-rate of 1%)=

The cost of 33 Million web impressions at a CPM of $10.00, would be $330,000

=The cost per email address would be $33.30

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5 Rules of Thumb for List-growth1. Viral is rare (usually)

2. You get what you pay for

3. Email drives online fundraising

4. Be prepared to be lucky

5. Staff time isn’t free, so measure it & compare to other options

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Copyright ©2008 Care2, Inc. All rights reserved 04/07/23 6

Paid Recruitment and Ads

• Look before you leap!Goal.

Audience.

Traffic.

Rates.

Resources.

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Options for Nonprofit List-growth• Cost Per Lead (CPL)• Co-registration • Chaperoned Emails & Swaps• Banner/ Display Ads• Search Engine Marketing• Guerilla marketing• (Appends to DM list)

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Mobile phone list

Social media “friends”

Direct mail list

Email list Phone list

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OPPORTUNITY COST =

Better or more profitable opportunities you miss choosing to do something else with your time or money.

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$47,000$570

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CPA/CPL Advertising

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CPA/CPL Advertising•CPA (Cost Per Acquisition or Cost per Action)•CPL (Cost Per Lead)•Highest quality is through niche sites with relevant campaigns.•Net Cost per name ~ $1.00-$10.00+ depends on quality, targeting, quantity

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Co-registration (Co-reg)

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Co-registration (Co-reg)

•Co-reg – you pay per name. •Usually not a high-quality option unless targeted.•Common tactic of Lead Gen Networks •“Agree to receive emails from our partners”•Net Cost per Name ~ $.01-$100.00+

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Banner/Display Ads

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Banner/Display Ads

•CPM-based pricing

•CPM = Cost Per 1000 Impressions

•Not recommended unless big budget

•Net Cost per Name ~ $1.50-$100+

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PPC & SEM

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PPC & SEM•PPC = Pay Per Click usually refers to Google Adwords and the equivalent on Yahoo and MSN

•SEM = Search Engine Marketing (paying for search engine ads)

•Good for targeting, but volume limited

•Net Cost per Name ~ $.75-$100+ (click doesn’t = name !!)

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Guerilla Marketing

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Social Network Widgets

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Guerilla Marketing• All efforts to drive traffic to your website

including link swaps, PR, social networking, blogger outreach, SEO and “viral” campaign efforts.

• Roughly 2-3% of website visitors sign up

• Net Cost per Name ~ $.50-$200+

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Budget vs List-Growth Rate vs List Quality

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Low Quality

High Quality

Slow Growth(<1k/month)

Rapid Growth(>8k/month)

Collecting Opt-ins on your site ($)

Large Targeted Community ($-$$)

Viral Campaigns (priceless)

General Portal($-$$$)

Canvassing/ Events($$)

Co-reg($-$$$)

Targeted List Swaps($)Guerilla Marketing

($$ - $$$)

List Append($)

CPM Advertising($$$)

SEM ($-$$$)

Small Niche Community ($-$$)

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Tracking, Tracking, Tracking

Campaign Summary:

Budget: $50,500Actions: 2,483Cost Per Action: $20.34

What does it take to make a paid promotion campaign work? There is no guarantee any one ad or landing page will perform to your satisfaction.

• Test and track results of ad images

• Test and track results ad content

• Test and track results landing pages

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Control Your Risk & CostsYou can end up paying $105.63 or more for a single supporter. It’s less risky to maximize sites that guarantee CPL pricing, first.

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Copyright ©2008 Care2, Inc. All rights reserved 04/07/23 26

Example of Media Buy Tracking

(Fundraising Goal)

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Copyright ©2008 Care2, Inc. All rights reserved 04/07/23 27

Media Buy Tracking (Advocacy)

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RETURN ON INVESTMENT (ROI)

=

(Gain from Investment – Cost of Investment)

------------------------------(Cost of Investment)

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“If an investment does not have a positive Return On Investment, or if there are other unrealized opportunities with a higher ROI, then the investment should be not be undertaken.”

RETURN ON INVESTMENT (ROI)

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Predicting ROI from Social NetworksSocial Networks Aren’t Free…

•a negative 75-95% ROI for fundraising

•~$5.00 per email acquired

•~$7.00 per action taken on emails acquired from social networks

Run the numbers first!

www.socialnetworkcalculator.com

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EMAIL$415,000 raised in 1 week

vs.

Facebook Causes$28,000 raised in 1 year

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© Care2, Inc.p. 32

Care2’s Approach to Marketing

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© Care2, Inc.p. 33

Promotion of Campaigns via email

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© Care2, Inc.p. 34

Contextual, Permission-based Recruitment

Permission-based MarketingAfter signing a petition the user is given the option to sign up for your list.

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Pledges

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Other Campaigns: Surveys & Polls

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So you have a list… Now what?

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Every Human Needs to…

1. Connect with a group

2. Have voice heard

2. Create and be creative

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Tell stories

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The Supporter is the Hero

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Keep it Personal

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Make global problem local

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Fulfill the supporter’s needs

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Help People Feel Good

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© Care2, Inc.p. 47

Nonprofit Marketing Tips & Care2 Info

.com

Justin PerkinsDirector Nonprofit Strategy

[email protected]: @elperko


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