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Toronto eLearning 1
7 Characteristics of Effective Positive
Feedback in eLearning
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Toronto eLearning 2
7 Characteristics of Effective Positive Feedback
Why?
Feedback is important in EVERY learning situation
• Facilitates self-assessment• Creates dialogue• Promotes reflection• Reinforces good
performance• Builds self-esteem• Demonstrates progress
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Toronto eLearning 3
7 Characteristics of Effective Positive Feedback
Timely
Feedback should:– Be delivered soon after the associated
activity– Not interrupt the flow of learning– Allow time for internal reflection– Invoke recent learning
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Toronto eLearning 4
7 Characteristics of Effective Positive Feedback
Genuine
Feedback should:– Be provided for activities that challenge
the learner– Not be overused– Be authentic, not patronizing
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Toronto eLearning 5
7 Characteristics of Effective Positive Feedback
Reflective
Feedback should:– Comment on the achievement– Remind the learner how he/she arrived
there– Link to prior learning
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Toronto eLearning 6
7 Characteristics of Effective Positive Feedback
Encouraging
Feedback should:– Support the learner’s progress– Motivate the learner to go further– Comment on growth
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Toronto eLearning 7
7 Characteristics of Effective Positive Feedback
Meaningful
Feedback should:– Offer value to the recipient– Acknowledge the learner’s effort– Be personalized and appropriate– Fit the learning and organizational
context
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Toronto eLearning 8
7 Characteristics of Effective Positive Feedback
Consistent
Feedback should:– Be provided at appropriate intervals– Follow a similar model for all learners– Be available when the learner expects it
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Toronto eLearning 9
7 Characteristics of Effective Positive Feedback
Specific
Feedback should:– Let learners know what they did well– Advise learners how to improve further– Offer explicit guidance
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Toronto eLearning 10
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