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9.01 Summarize factors of interpersonal relationships
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Activity
Answer the following questions.
List 5 of your personal traits.
What career(s) do you have in mind for yourself in the future?
Do you think your personal traits match your career choice(s)?
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Concept of human relations and importance to SEM
Human relations Involves getting along with others
TeamworkPeople working together to achieve common goal
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Personal traits necessary to enhance interpersonal
relations
1. Friendliness Getting along with others
2. Courtesy Having good manners and
polite demeanor
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Personal traits necessary to enhance interpersonal relations
3. Ethical behavior Demonstrating honesty,
integrity and fairness
4. Creativity Using ones imagination to be
original and inventive
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5. Initiative Being self-motivated to start
a task without being asked6. Responsibility
Being accountable for ones own actions and resulting consequences
Personal traits necessary to enhance interpersonal relations
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7. Attitude Disposition towards people
and situation8. Self-control
Ability to slow anger and behave in disciplined way, not impulsive
Personal traits necessary to enhance interpersonal relations
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9. Self-awareness Knowing ones strengths
and weaknesses10.Willingness to change
Adjusting to criticism or changes in environment
Personal traits necessary to enhance interpersonal relations
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11.Self-esteem Self-respect or valuing ones
personal worth12.Empathy
Understanding another person’s situation or feelings
Personal traits necessary to enhance interpersonal relations
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13.Assertiveness Having the confidence to
stand up for beliefs, ideas or rights
14.Time management Budgeting time and
respecting deadlines
Personal traits necessary to enhance interpersonal relations
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15.Goal setting Planning for the future
Personal traits necessary to enhance interpersonal relations
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Factors that facilitate successful teamwork
1. Train employeesEach new employee must know how to do the taskExisting employees need continuous education and training to improve knowledge, skills and efficiency
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Factors that facilitate successful teamwork
2. Establish goalsCompany should plan how it will accomplish goals and objectivesAll team members should be committed to reaching company’s goals and objectives
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Factors that facilitate successful teamwork
3. Delegate responsibility Assign roles and dutiesMake agreements for commitment to quality of work
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Factors that facilitate successful teamwork
4. Evaluate performanceEvaluate individual employee performanceEvaluate whether or not company goals and objectives are attained
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Factors that facilitate successful teamwork
5. CommunicateManagement should promote open and effective channels of communicationListening to customers may result in new products or better customer service and satisfaction
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Activity
Take the following quizzes.
Monster Quiz - http://resources.monster.com/tools/quizzes/perfectcareer/
Princeton Review Quiz - http://www.princetonreview.com/cte/quiz/career_quiz1.asp