A Good Plan B: Solid Contingency
Planning in Any Destination
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Caroline Gordon Marketing Manager,
Cvent, Inc.
Today’s Panelists
Mike Carrier, President and CEO,
Oklahoma City CVB
Beth Stehley VP Convention Sales and Convention Services,
Greater Boston CVB
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Agenda
The Benefits of Working with CVBs on
Crisis Management
Introduction
Questions and Answers
The Role of Technology in Risk Management
5 Tips for Creating and Applying the Best
Plan B Strategy for Your Next Event
Plan B Success Stories from the Ultimate
Problem Solvers
The Benefits of Working with CVBs on Crisis Management
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Avoiding the Avoidable
Create contingency plans
Understand the impact of destination
events and occupancy over the dates
of your meeting.
Manage attrition and rooms around
the block
Uncover destination opportunities
CVBs can help planners…
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Coping with Real Crisis
Connect with the right city and
government officials
Receive first hand information vs.
only media reports
Provide accurate updates to your
attendees
Assist with change of location or
date if necessary
CVBs can help planners…
The Importance of Implementing
the Right Technology for
Emergency Support
Caroline Gordon Marketing Manager,
Cvent, Inc.
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It’s Possible
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Mobile App to the Rescue
Send push notifications to
update attendees in real-time
Replace signage with
interactive maps
Easily upload conference or
event collateral
Recognize sponsors with
advertisements within the app
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The Power of An Event Management Platform
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Access Event Information Anywhere
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Easily update event agendas or websites
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Efficiently communicate with attendees
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Manage room block inventory
Aggregate hotel/flight requests at time
of registration
Provide report access or automatic email alerts
to hotel or travel manager/agency
Integrate with:
Manage Your Attendees’ Travel Details
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Check in attendees for the event or any individual session
Search or scan QR code
Fully functional online and offline
Keep Track of Your Attendees On-Site
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Technology is your
communication companion
in any circumstance in any
destination!
How to Connect with CVBs using empowerMINT
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Planners – Destinations – Experts
How to Source to CVBs through
DMAI’s empowerMINT.com
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Search & Compare
How to Source to CVBs through
DMAI’s empowerMINT.com
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Quickly Connect with An Expert
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Quickly Connect with An Expert
How to Connect with CVBs using Cvent
Caroline Gordon Marketing Manager,
Cvent, Inc.
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How to Source to CVBs through the Cvent Supplier Network
Include the Destination Experts
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Include the Destination Experts
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Include the Destination Experts
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Rely on Industry Resources to do Your Research
From the Supplier Network, planners can view “Meeting Destinations”
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CVB Copy Feature
When sending an RFP to a particular metro area
or destination, the planner will be asked if they
would like to copy a local destination expert.
If the planner selects the CVB, it will be added to
the RFP and any future notifications.
Include the Destination Experts
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CVB Promise and Value To Planners
We are the best first point of contact
to help planners FIND the right fit
for any size meeting.
Comprehensive View of the
Destination
Local Expertise
Extensive In-Market Relationships
FREE to YOU!
Thank You for Participating in
Today’s Webinar!