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Sandy SilkHar vard Un ivers i ty
IT Secur i ty Educat ion & Consul t ing
A NEW RUBRIC FOR IT
RECRUITING AND
RETENTION
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MY “A-HA!”
MOMENT
The CIO Council
“We’re not getting women
and minorities applying to
our open IT positions.”
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◼ CULTURE and BRAND of the team
◼ Role models and networking
◼ Job description
◼ Basic qualification true-up
◼ Job marketing through networks
◼ Interview process
◼ Interview feedback collection
and analysis
◼ Professional development opportunities
WHAT
CAN WE
CHANGE?
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WHAT’S
YOUR
CULTURE?
Dog tested.
Dog approved.
With more than half of Subaru drivers having pets, we believe it is important to celebrate the love of pets shared by our owners.
Alan BethkeSenior Vice President Marketing Subaru of America
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OUR CULTURE: Woman Tested. Woman Approved.
HARVARDWIT:
MENTORING PROGRAM
FOR WOMEN IN
TECHNOLOGY
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BE A ROLE
MODEL
Lead D&I workgroups
Speak at conferences
Serve on boards
Seek ongoing learning
Mentor others
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NETWORK,
NETWORK,
NETWORK!
◼ Participate in diversity and affinity
groups at your organization
◼ Get involved with EDUCAUSE groups
◼ Promote participation in local groups:
e.g. WITI, WITH, Pathfinders
◼ Watch and discuss webcasts as groups
◼ Encourage volunteer opportunities
◼ Post/Like comments about activities on
social media and LinkedIn
◼ Write articles for internal media
◼ Support informational interviews
Start now
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T-SHAPED
PROFESSIONAL
& VALUES ORGANIZINGMANAGEMENT
COMPETENCIES
UNDERSTANDINGKNOWLEDGE & SKILLS FROM
OTHER DISCIPLINES
INFLUENCINGLEADERSHIP
COMPETENCIES
EX
PE
RT
ISE
SIN
GL
E
DIS
CIP
LIN
E
Context
User-focused
Collaborative
Innovative
Open
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JOB DESCRIPTION EVOLUTION
Prior
• Compliance-driven
• Policy grounded
• Specific degrees
• Regulatory expertise
• Technical protocols and programming
• Technical certifications
New
• Risk-based controls
• Behavior focused
• Situational experience
• Privacy concerns
• Security principles and risk management
• Ongoing learning and experimentation
• Inclusive and curious
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Mult ivar iab le Ca lcu lus
L inear A lgebra
Bas ic Software (2)
Theor y (2)
E lect ives (4 )
-Math
-S tat i st ics
-Eng ineer ing
-Economics
-Networks
-Programming
-Systems
-Graphics , U I
-A I
WHAT’S IN A CS DEGREE AT HARVARD? REQUIREMENTS
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0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
2009 2010 2011 2012 2013 2014 2015 2016
Women
Minorities
White Men
WHAT’S NOT IN A CS DEGREE?
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NEVER
ASSUME
Language
majors may
excel at math!
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LOOK
INWARD
Non-tech
undergrad
degrees on
our team
◼ German
◼ English
◼ Philosophy
◼ International Relations
◼ Comparative Literature
◼ Fine Arts
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LOOK
OUTWARD
Competitors
for same
talent may
not require
degrees at
all!
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WO
RD
S M
AT
TE
RDoes the challenge of
building new security
features for a massive cloud
platform get your mind
racing? Do you think like a
hacker when evaluating
software architecture and the
resilience of cloud services?
◼ Responsibilities:
11 bullet points
◼ Desired Skills:
16 bullet points
We are looking for an
innovative, positive, self-
directed team player who is
passionate about securing
data and “figuring out”
solutions to problems for
improved deliverables.
◼ You’ll Accomplish:
9 bullet points
◼ Right Fit:
8 bullet points
Minimize Gender Bias and Number of Requirements
Gender Decoder for Job Ads: http://gender-decoder.katmatfield.com/
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QUESTION
EVERYTHING
EVERY bullet point on the job description must
have an associated interview question
If you can’t come up with a question, remove
the bullet point!
Divide questions among interview groups
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MARKETING
-Post the job on LinkedIn
-Send announcement to
affinity group lists (WIT)
-Post “We’re hiring!”
announcement on LI
-Ask friends to like/share
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ALL INTERVIEWERS GET A VOICE
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CHART IT: WHAT’S MOST IMPORTANT?
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◼ Management support of diversity &
inclusivity programs
◼ Affinity groups - internal and external
◼ Group volunteer activities
(e.g. Girls STEM Summit)
◼ Conference participation
◼ Mentoring opportunities - both sides
◼ Leadership development programs
◼ Equitable work flexibility
◼ Clear career progression paths
RETAINING
AND
PROMOTING
Why would I
want to stay?
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0
100
200
300
400
500
Days until offer made to fill open position
434
82 72
2016
2017
2018
DOES IT WORK? YES!
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Sandy SilkHar vard Un ivers i ty
IT Secur i ty Educat ion & Consul t ing
A NEW RUBRIC FOR IT
RECRUITING AND
RETENTION