ACA KeystoneGreat Plans
Are a Smart Thing;Training is Everything!
Housekeeping
• Emergency Exits• Copy of Presentation• Survey• Cell Devices
Bo Mitchell911 Consulting
President
Police Commissioner (Ret.)
Certified Emergency Manager
CEM, CPP, CBCP, CHCM, CHSP, CHS-V, CHEP CSHM, CFC, CIPS, CSSM, CSC, CAS, TFCT3,
CERT, CMC
Expert Consultant
• Landmark Legal Cases• Expected Settlements:
$1 Billion Each• “Failure to Plan”• “Failure to Train”
Speaker•NFPA•ASSE•SHRM•IFMA
Speaker
•FEMA(4X)•IACLEA•NAIS•AISNE•ADVIS
•NFPA•ASSE•SHRM•IFMA
Speaker
•ACA Tri-State (2)
•ACA-NE (3)
911 Consulting ClientsGE HQHyatt HQSubway HQHealth NetGartner HQSwiss Army HQ
CablevisionExxonMobilGoodrichPratt & WhitneyGreenwich CapMasterCard HQ
911 Consulting Clients
•25 Secondary•Western CT Univ.•Central CT Univ.•John Jay College•Housatonic CC
1. Cheshire Academy2. Christian Heritage3. Episcopal Academy4. Fairfield CDS5. Fenn6. Flintridge7. Gateway School/NYC8. Greater Hartford
Montessori 9. Greens Farms 10.Greenwich CDS11.Kent 12.King 13.Milton Academy
14.New Canaan Country15.Pomfret16.Rectory 17.Shrewsbury 18.St. Luke’s NYC19.St. Stanislaus 20.Sprague 21.Taft 22.University School23.Waldorf HS24.Westminster25.Whitby26.Becket Camps27.Frost Valley Camps
1. Cheshire Academy2. Christian Heritage3. Episcopal Academy4. Fairfield CDS5. Fenn6. Flintridge7. Gateway School/NYC8. Greater Hartford
Montessori 9. Greens Farms 10.Greenwich CDS11.Kent 12.King 13.Milton Academy
14.New Canaan Country15.Pomfret16.Rectory 17.Shrewsbury 18.St. Luke’s NYC19.St. Stanislaus 20.Sprague 21.Taft 22.University School23.Waldorf HS24.Westminster25.Whitby26.Becket Camps27.Frost Valley Camps
911 Consulting Clients
•Becket Camps•Frost Valley Camps
Wanamaker BuildingPhiladelphia
Waldorf=AstoriaNY, NY
1 WTC 7 WTC
Why Should I Care
AboutTraining for
Emergencies?
“Everything Always
CoreMgmt
Responsibility
POP QUIZ
500 +Plans
Reviewed
POP QUIZ
POP QUIZ
OSHA Compliant:
Not OSHA Compliant
None Had OSHA-
Compliant
Fair Warning!!!
Today’s Mission
Before You Can Train, You Have to Create
a Plan
Before You’re a Camp,You’re a
Workplace
Why We Plan
OSHAis not a town in
Wisconsin.
OSHA
29 CFR 1910.34
“Sections 1910.34 through 1910.39 apply
to workplaces in general industry except mobile
workplaces such as vehicles or vessels”
OSHAEvery Employer in US Shall Have EAP & FPP
Without Exception
Mandatory
NFPA 1600
•Congress•DHS•S&P
•FDNY•California•Florida•Juries
So….•OSHA: Shall Create/Train Plans
•NFPA 1600: Contents: All Hazards
All-Hazards Planning
This Is Not Your Father’s
FirePlan!
All-Hazards Planning
Not Just:•Fire•Weather
All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo
9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals
21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic
41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault
Your Emergency Plan???1.Fire2.Medical Em3.Storm4.Lightning 5.Camp
Evacuation6.Assault7.Wild Animals
8. Vehicle Traffic
9. Suspicious Persons
10. Water Sports11. Lost Camper12. Headcounts13. Field Trips
All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo
9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals
21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic
41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault
Training is
Everything!
Your Camp
Not
Not Just a Camp• Camp
Not Just a Camp• Camp• Campus
Not Just a Camp• Camp• Campus • School
Not Just a Camp• Camp• Campus • School• Day Care
Not Just a Camp• Camp• Campus • School• Day Care• Hotel
Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant
Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar
Not Just a Camp• Camp• Campus• School• Day Care• Hotel• Restaurant• Bar
• Conf Ctr
Not Just a Camp• Camp• Campus• School• Day Care• Hotel• Restaurant• Bar
• Conf Ctr• Business
Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar
• Conf Ctr• Business• Drug Disp.
Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar
• Conf Ctr• Business• Drug Disp.• Weapons
Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar
• Conf Ctr• Business• Drug Disp.• Weapons• Water Sports
Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar
• Conf Ctr• Business• Drug Disp.• Weapons• Water Sports• Zip/Challenge
Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar
• Conf Ctr• Business• Drug Disp.• Weapons• Water Sports• Zip/Challenge• Bus/Field Trips
Who Is Covered?
1.Employees (OSHA)2.All Occupants (Fire Code)3.Contractors (OSHA)4.Special Needs (ADA+)5.Visitors (Prem Liability/FC)6.Campers (Prem Liability/FC)
Responsible Officer?
Responsible Party?
SCOTUS
CEO: Responsible Party
•Civilly
CEO: Responsible Party
•Civilly•Personally
CEO: Responsible Party
•Civilly•Personally•Criminally
CEO = Resp Officer
1.Does Your CEO Know This?
CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?
CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?3.Wouldn’t You?
“Everything Always
Contractors
• Imbedded• Short Term• Cafeteria• Landscaping• Cleaning Crew
• IT• HR• Security• Bus
Contractors
•OSHA: You’re the “Host Employer.”
•Shall Treat Them Like FTEs
Yale Construction: Site of Worker Death
1-Man Contractor: You Didn’t Even Know
Contractors
You Can NOTOutsource Risk.
You CAN share it by contract
No Training=Negligence
•“Failure to Plan”•“Failure to
”
Why Plan?
U.S.: Justice Measured in
$$$
Why Plan?• U.S.: Justice Measured in $$$
•More Justice? More $$$
Why Plan?• U.S.: Justice Measured in $$$• More Justice? More $$$
•Juries Armed: Commas & Zeros
Why Plan?• U.S.: Justice Measured in $$$• More Justice? More $$$• Juries Armed: Commas & Zeros
•Jurors: Most Are
Cook County Fire (Chi)
Cook Co. Fire6 Dead
$4-5 Billion
One Meridian Plaza (Phila)
1 Meridian Plaza3 Dead
$4 Billion
First Interstate Bank (LA)
1st Interstate1 Dead
$2 Billion
Training is
Everything!
National Research
Safety: MOST Important
Issue at Work
National Research
•85%• Safety: MOST Important Issue at Work• More Imp than:
»Wages»Leave»Sick Days»Overtime»Union
Training
•Trained 24,000 Employees
Training•Trained 24,000 Employees
Confident
98.5% Appreciation
•Took “Scary” out of Discussion
98.5% Appreciation
• Took “Scary” out of Discussion
•Made Everyone Comfortable
98.5% Appreciation
• Took “Scary” out of Discussion
• Made Everyone Comfortable
•Empowered All
Promise
You Will Know What to Do in
Any Emergency
What Are the Risks to Camps
Risks to You
Risks to You
•Double Whammy
Risks to You• Double Whammy
•Risks to Kids•Workplace Risks
What Are the Risks to Camps
Threats
3.8 MillionConcussions
YearlyCDC
Annual Sports Injuries: 5-18•480,000 Sports Injuries: All Kinds
•27,000 to ER: Concussions
CDC
19+ : Sports/Recreation
• 1.6 million Injuries: All Kinds
• 66,000 Hospitalized
19+ : Sports/Recreation
•73,000 TBIs•10,500 Hospitalized
CDC
Threats
17,000 Students Injured on Buses
per Year(As Reported in Emergency Rooms)
National Coalition for School Bus Safety
Threats
2,200 Fires Yrly in College
DormsNFPA
Threats
797,500per Year!
42.5% closed with a benign
explanationDOJ
Bullying: 12-18
• 32% Report as Victims• 21% 1-2X per Mo• 10% 1-2X per Wk• 7% Daily• 9% Physically Injured
NCES/BJS/DOE
Threats
Bullying160,000 Kids Stay Out
of Classes Every Day Because of the Threat of Bullying
Threats• 18% of Campers in
affluent suburban schools have carried weapons to classes
• 48% of Campers in affluent suburban schools report knowing a friend who carried a weapon to classes.
Weapons in an Affluent Suburban School Study
Weapons Threatening
7.8% on School
PropertyCDC/YRBSS
Threats
• 36.2% of college students: multiple bouts: depression;
• 6.6% Seriously considered suicide
• 5.2% Cut/hurt themselves• 1.1% attempted suicide.
ACHA National College Health Assessment 2011
Suicides: 12-18
•#3 Cause of Death•14% Seriously Consider
•11% Make Suicide Plan•6.3% Attempt Suicide
CDC
Fires: K-12
•14,000/Yr
FEMA
Fires: K-12
•14,000/Yr•Most Common Cause?
FEMA
Fires: K-12
•14,000/Yr•Most Common Cause?
•ArsonFEMA
Training is Everything!
Before You’re a Camp ,You’re a
Workplace
Threats
4.1 MMWorkplace Injuries
AnnuallyDOJ
Threats
2 millionWorkplace Violence
Annually
DOJ
Threats
Every Day:•2 People Murdered
Every Hour•26 Rapes
DOJ
Bottom: Bullying•School•Workplace•Neighborhood•Camp
Threats
349,500 HazMat Spills
NFPA
Threats
HazMat Spills• 800,000 Shpmnts Daily
• 60,000 Spills Yearly• Train-on-Vehicle Collision:
Every 90 minutesDOT & EPA
Threats
10,000Sudden Cardiac
EventsAmerican Red Cross
Threats
Adult Diabetics
Americans (NDIC)
Threats
Adults w This Condition
Americans
Threats
3.8 MillionConcussions
YearlyCDC
Threats
1 Million Calls to 911
Every DayNENA
Threats
4,690Workplace
DeathsOSHA
Threats
111,500Structural Fires
NFPA
Threats
$2.6 BillionLoss:
Structural Fires
NFPA
Threats
Orgs Out of BizIn 2 Years
Agility Recovery Solutions
Threats
Can’t Resume: 5 DaysOut of Biz: 1 Year
Agility Recovery Solutions
Training is Everything!
Nat’l Research:Campus
Readiness
All Nat’l Research: Most Campuses
Under PlannedUnder TrainedUnder ExercisedUnder DrilledDon’t Coord/Train w. Emergency Services
Overriding Issue
Sales Apes
OSHA-CompliantTraining
OSHA-Compliant Training
•When•Where
•Who•How
OSHA TrainingWHERE?
• In a Classroom•“Hands On”•“Where Trainees Can Ask Qs & Get Answers”
OSHA TrainingWHEN?
•At Hire•Annually•When Plan Changes•When People Change
OSHA TrainingTRAINER?
•“Qualified”•Experience•Training
How?
On-Screen Training?•OSHA Since 1985
On-Screen Training?•OSHA Since 1985•On-Screen: Great!
On-Screen Training?• OSHA Since 1985• On-Screen: Great!
•Can Supplement ONLY
On-Screen Training?• OSHA Since 1985• On-Screen: Great!• Can Supplement ONLY
NeverSubstitute
Training Issues1. Em Team2. Size of
Team3. All
Hazards
4. All Groups
5. All Venues
6. Rest of Emps
Why We Plan & Train
•Great plans are a smart thing.
•Training is everything.
All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo
9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals
21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic
41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault
All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo
9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals
21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic
41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault
Many Threats & Many
Procedures:
Yikes!
Many Threats & Many Procedures:
EAP
HAZWOPER SPCCHAZCOMFPP
1st Aid BBPHotwork ADAFire BrigadeConfined SpcPPE
NFPA 1600
CCC
Training
EmTeam
OSHARequires
Every Emp:Emergency
Team
Police /Fire /EMTs
are not the 1st
responders
Police /Fire /EMTs are not the 1st responders
Employees are the
1st responders
Training is Everything!
CommandControl
Communications
Failure
CCC1.W/O CCC,
We Will Fail1.CCC = Em Team2.Em Team: Must Be
Trained Superbly
Size:Emergency Team???
Camp Emergency Teams
Is Your Team Way Too Small?
Size of Emergency Team
•NDRF•NIMS
•ICS•NFPA 1600
ERT Too Small
National Standards
DHS FEMA NIMS ICS NFPA 1600
ERT Too Small
National Standards
DHS FEMA NIMS ICS NFPA 1600
Emergency Team• Too Small: DHS/NIMS 1:5• Not Trained• Too Few Radios• Not Deployed:All BldgsAll Hours
•1:5 Emps?
All
Size of Em Team?
•Responsible for Employees, Campers, Visitors, etc.
Size of Em Team?• Responsible for Employees, Campers,
Visitors, etc.
•1:5 Should InclALL Personnel on Camp
Recommendation
Train All Employees As
Emergency Response Team
Training
“Train Everyone…
Including the Band.”
OCEANOS
Oceanos
•1991•571 Personnel•Sinking
Oceanos• 1991• 571 Personnel• Sinking
•Capt & Crew Abandoned 1st
Oceanos• 1991• 571 Personnel• Sinking• Capt & Crew Abandoned 1st
•They Raised No Alarm!
Oceanos"When I give the order abandon ship, it doesn't matter what time I leave.
Abandon is for everybody. If some
people want to stay, they can stay."
OCEANOS
•7 Hrs to Rescue
OCEANOS• 7 Hrs to Rescue
•SA Navy & AF: 16 Helicopters
OCEANOS• 7 Hrs to Rescue• SA Navy & AF: 16 Helicopters
•Tour Director Took Command!
OCEANOS• Tour Director Took Command
•The Band: Emergency Team!
Training
“Train Everyone…
Including the Band.”
Training
When Your Camp Is Struck w an Emergency, You Will Be Accused of Abandonment Too
If You Don’t Have Enough People Trained.
Training is Everything!
“Everything Always
CommandControl
Communications
Emergency Team
•NDRF•ICS•NIMS•NFPA 1600
Chain of Command• Is it Real?
Chain of Command• Is it Real?• Not Clear Cut Who
Commands in Absence of Top People
Chain of Command
Who’s In Command of Your Camp
Right NOW???
Chain of Command• Is it Real?• Not Clear Cut Who
Commands in Absence of Top People
• Fail to Command Everyone
CommandControl
Communications
CommunicationsCells, Land Lands, IT &
Power Will All FailHow Will You Communicate:
•Headcounts•Injured Person•Unfolding Situations
Communications
Only Way:2-Way Radios
For All
Many Groups & Venues =
Training Issues Multiply
Exponentially
Training: Venues
• Theater Safety
• Shop Safety
• Fall Protection
• Spill Clean-Up
• Rifle/Archery
• Water Sports
• Kitchens
• Field Trips
• Trips Out of St
• Trips Abroad
TrainingAll About Campers,
But We Ignore:
TrainingAll About Campers, But We Ignore:
• Employees
• Volunteers
• Temps
• Coaches
• Visitors
• Contrctors
• Parents
• Chaperones
TrainingAll About Campers, But We Ignore:
• Employees
• Volunteers
• Temps
• Coaches
• Visitors
• Contrctors
• Parents
• Chaperones
Months
Drills• Employees• Volunteers• Temps• Coaches• Visitors• Contrctors
Drills• Employees• Volunteers• Temps• Coaches• Visitors• Contrctors
Every Month of Operation
We Must TrainHeadcounts
• Employees• Volunteers• Temps• Coaches
• Visitors• Contrctors• Parents• Chaperones
Employee Headcounts
•Required by Federal Law
Employee Headcounts
•Required by Federal Law
•Real Process
Employee Headcounts
•Required by Federal Law
•Real Process
•Vital to Safety
Four Fire Fighters who died were caught in roof collapse searching for people who had already escaped (31May13)
Employee Headcounts
OSHA TrainingWHEN?
•At Hire•Annually•When Plan Changes•When People Change
OSHA TrainingWHERE?
• In a Classroom•“Hands On”•“Where Trainees Can Ask Qs & Get Answers”
OSHA TrainingTRAINER?
•“Qualified”•Experience•Training
Training is Everything!
Training is Everything
• 737 Canada Fiery Crash Evacuation
No Fatalities
• 737 Greek Fiery Crash55/137 Fatalities
Training is EverythingDifference?
• Non-Fatal Crash: 75% were frequent business flyers
• 55 Fatalities: Almost 100% were 1st-time flyers
Hudson River
Survival was not the result of a miracle…
Hudson River
Survival was the result of training.
Types of Training• SNPs
Types of Training• SNPs• 1st Aid
Types of Training• SNPs• 1st Aid• BBP
Types of Training• SNPs• 1st Aid• BBP• FE
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall • Hot Work
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall • Hot Work• LOTO
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall • Hot Work• LOTO• Confined
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged• Active Shooter
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged• Active Shooter
18xMore Likely to Have
Violence than a Fire
at WorkDOJ & NFPA
Police at Law FirmWhere Client Killed 2, Wounded 3
St Louis: 4 Dead
U.S. Capitol: Shooter Dead
Hartford Distributors: 9 Dead
NASA Contractor: 2 Dead
Sharp Spike
•B4 Sandy Hook:
Sharp Spike
•B4 Sandy Hook:
Sharp Spike
•B4 Sandy Hook: 1X/Mo.
•Since Sandy Hook:
Sharp Spike• B4 Sandy Hook: 1X/Mo.• Since Sandy Hook:
Active Shooter
•Run•Hide•Fight
Active Shooter
•Run•Hide•Fight
Active Shooter
•Run•Hide•Fight
Active Shooter
Lockdown
• Nearest Room
Lockdown
• Nearest Room• Windowless Best
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones
Lockdown
• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones• DON’T Answer Door
Lockdown• Nearest Room• Windowless Best• Close Door. Lock. Barricade• Arrange Furniture• Hide• Quiet: Silence Phones• DON’T Answer Door• ONLY PD
Active Shooter
•Run•Hide•Fight
What’s Missing Here???
Almost AllShootings:Over in <8 Minutes
So, Police Probably
Can’t Help
Police /Fire /EMTs are not the 1st responders
Employees are the
1st responders
Run Hide FightTraining
Training
Workplace Violence
•Biggest Mistake?
Workplace Violence• Biggest Mistake?
•Employees Confront Perpetrator
WPV: Your Camp
•No Policy
WPV: : Your Camp•No Policy•No Procedures
WPV: : Your Camp•No Policy•No Procedures•No Reporting
WPV: : Your Camp•No Policy•No Procedures•No Reporting•No Awareness
WPV: : Your Camp•No Policy•No Procedures•No Reporting•No Awareness•No Training
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged• Active Shooter
Special Needs• Required by St. & Fed Law• Emp, Volunteers, Visitors• 2011 Changes: Regs• Pregnant, Move Slowly, Hard of
Hearing, No English…Temporarily on Crutches, etc.
Special Needs1.ADA 28 CFR 362.ADA Guidelines3.ANSI A117.14.DHS Exec Order 133475.NFPA 5076.NFPA 1017.NFPA 1600
Special Needs Personnel
• Huge CCC Issues• Covering All Bldgs• Covering All Venues• Integrate into Em Team• Training Critical
Duty of Care
Types of Training• SNPs• 1st Aid• BBP• FE• HazCom• SPCC• PPE
• Lab • Fall • Hot Work• LOTO• Confined• Eng-Challeged• Contractor
Medical Emergency• Establish Standard of Care• Emp, Volunteers, Visitors, etc.
Not Just Campers• When to Call 911• Prohibit Transport Off Camp • Who is Trained/How Many
Medical Emergency
1st Aid:29 CFR 1910.151
Bloodborne Pathogens:29 CFR 1910.1030
AMBER Alert
• Kids Missing <17 Years• Detailed Requirements• Huge Info Needs• Req Planning• Req Training
Why We Plan & Train
•Great plans are a smart thing.
•Training is everything.
Field Trips: Domestic & Foreign
Hotchkiss
Field Trips: Domestic & Foreign
Hotchkiss$42,000,000
Field Trips: Domestic & Foreign
Field Trips: Domestic & Foreign
• Camp Mohawk
•New Suit in Fed Ct: Conn
Field Trips: Domestic & Foreign
• Camp Mohawk• New Suit in Fed Ct: Conn
Legal Issues at Court
•Failure to Plan
Legal Issues at Court• Failure to Plan
•Failure to
Field Trips• Plan
Field Trips• Plan• Leader
Field Trips• Plan• Leader• Chaperones
Field Trips• Plan• Leader• Chaperones• Local
Field Trips• Plan• Leader• Chaperones• Local• Out of State
Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of
Country
Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of
Country
• Detailed & Robust
Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of
Country
• Detailed & Robust
• Dedicated Manual
Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of
Country
• Detailed & Robust
• Dedicated Manual
• Unify: All Progs
Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of
Country
• Detailed & Robust
• Dedicated Manual
• Unify: All Progs• Needs CCC
Field Trips• Plan• Leader• Chaperones• Local• Out of State• Out of
Country
• Detailed & Robust
• Dedicated Manual
• Unify: All Progs• Needs CCC• Needs Training
How Do We Get People to
Training Sessions?
This Is A Real
Challenge!
Denial: Excuses•Money
Denial: Excuses•Money•Time: Sr
Denial: Excuses•Money•Time: Sr•Time: Emps
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
•Scare Emps
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
•Scare Emps
• Ignorance
Denial: Excuses•Money•Time: Sr•Time: Emps•Dept. Wars
•Scare Emps
• Ignorance•Apathy
Denial: Excuses•Money•Time: Sr•Time: Emps•Scare Guests
•Scare Emps
• Ignorance•Apathy
Getting Personnel to
Training Is Like Herding
Cats!
Ironic• 98.5% Love Training• “Why Didn’t You Do This Before?”
• “Can We Train More Than Annually?”
Training Is More Than Training
1.Not Just Training
Training Is More Than Training1. Not Just Training
2.Bond Emps into Safety Culture
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture
3.Build Emp Awareness
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness
4.Knock Down Silos
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos
5.Integrate Safety into Their Jobs
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs
6.Instill Sense of Responsibility
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs6. Instill Sense of Responsibility
7.Increase Emp Ownership: Safety & Security
Training Is More Than Training1. Not Just Training2. Bond Emps into Safety Culture3. Build Emp Awareness4. Knock Down Silos5. Integrate Safety into Their Jobs6. Instill Sense of Responsibility7. Increase Emp Ownership:
Safety & Security
Why We Plan & Train
•Great plans are a smart thing.
•Training is everything.
Force Training?
If Em Training is Required by Fed Law…
Force Training?
If Em Training is Required by
Fed Law… isn’t it a condition of employment?
Recommendations1.Must Get CEO Buy-in2.Must Mount Marketing
Plan3.Must F/U4.Must Police
It’ the Law
• RP: CEO
It’ the Law
• RP: CEO• Parents
It’ the Law
• RP: CEO• Parents• Board
It’ the Law
• RP: CEO• Parents• Board• Applicants
It’ the Law
• RP: CEO• Parents• Board• Applicants• Campers
It’ the Law
• RP: CEO• Parents• Board• Applicants• Campers
• Employees
It’ the Law
• RP: CEO• Parents• Board• Applicants• Campers
• Employees• Litigators
It’ the Law
• RP: CEO• Parents• Board• Applicants• Campers
• Employees• Litigators• Prosecutors
It’ the Law
• RP: CEO• Parents• Board• Applicants• Campers
• Employees• Litigators• Prosecutors• Juries
“No One Cares”
•“Failure to Plan”•“Failure to Train”
“No One Cares”
29 U.S.C. §666(e)
“No One Cares”
•Negligence Presumed
•Courts Love NFPA
“No One Cares”“There are precautions so imperative that even their universal disregard will not excuse omission”
SCOTUS
“Everything Always
“We’ve Had No Incidents”
“We’re a Family”“We’ve Been
Lucky”
Why Plan & Train?
• Protect Your
Why Plan & Train?
• Protect Your Brand
•Parents Suing USC
Why Plan & Train?
• Protect Your Brand• Parents Suing USC
•USC “Lied”
Why Plan & Train?
• Protect Your Brand• Parents Suing USC• USC “Lied”
•Promised Safe Campus
Why Plan & Train?
• Protect Your Brand• Parents Suing USC• USC “Lied”• Promised Safe Campus
•2 Kids Dead
Negligence Issues
•“Failure to Plan”•“Failure to Train”
HDWSI
HDWSI
•Planning•Training•Drills•Exercises
HDWSI
•Board•Mgmt•Emps
Protecting Your:
•People•Property•Productivity
ROI
If We’re Never Hit, our ROI is Zero…
ROI
If We’re Never Hit, our ROI is Zero…ThankGod!
ROI• If We’re Never Hit, our ROI is
Zero…Thank God!
•If We Are Hit, Our ROI Is Measured in the 10s of Millions of $$$!
ROI1.Protect Brand
ROI1.Protect Brand2.Protect People
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2
9. Bond Emps into Safety Culture
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos12.Integrate Safety:
Their Jobs
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos12.Integrate Safety:
Their Jobs13.Instill Sense of
Responsibility
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos12.Integrate Safety:
Their Jobs13.Instill Sense of
Responsibility14.Incr Emp Ownership
Summary
Not Just a Camp• Camp• Campus • School• Day Care• Hotel• Restaurant• Bar
• Conf Ctr• Business• Drug Disp.• Weapons• Water Sports• Zip/Challenge• Bus/Field Trips
Threats
•17m Bus Injuries•2,200 Fires Yrly: Dorms
Threats
Concussions
•73M TBIs•10.5M Hosp
Threats
•12,000 Missing•18% Carry Weapons•160 M: Bullying•1% Attempt Suicide
Threats
•4.1 MM Injuries•2 MM WPV•349,500 Haz Spills
Threats
•10,000 Attks•3.8 MM Cncusns•1 MM Calls: 911
Threats
•800,000 Haz Shipments/Day
•60,000 Spills/Year•Every 90 Mins:
Train on Vehicle
Threats
•78% w/o a Plan: Out of Biz: 2 Yrs
•90%: If Can’t Op in 5 Days Out of Biz in 1 Yr.
Before You’re a Camp,
You’re a Workplace
ComplianceEmergency
Action &Fire Prevention
Plans
Authorities?
OSHASt/City Fire CodeCourts/Juries
•Premises Liability•Case Law
Who Is Covered?
Employees (OSHA)All Occupants (Fire Code)Contractors (OSHA)Special Needs (ADA+)Visitors (Prem Liability/FC)Campers (Prem Liability/FC)
Responsible Party?
SCOTUS
CEO: Responsible Party
•Civilly•Personally•Criminally
NFPA 1600
•Congress•DHS•S&P
•FDNY•California•Florida•Juries
All-Hazards Plan: Shall 1. Emergency Team2. Chain of Command3. Visitors4. Contractors5. Disabled6. Headcounts7. Evacuation8. In-Building Relo
9. AAs 10. Fire11. Bomb Threat12. Medical Em13. Security14. Active Shooter15. Hostage16. Lockdown17. Bus Incident18. Lockout19. Lightning20. Wild Animals
21. Lost/Missing Person22. Kidnapping23. AMBER Alert24. Suicide25. Bullying26. Perimeter Access27. Security Aft Hours28. Chemical Spill: In29. Chemical Spill: Out30. Shelter in Place31. Suspicious Pkg32. Suspicious Person33. Explosion34. Structural Failure35. Severe Weather36. Dropoff/Pickup37. Power Outage38. Water/Phone Out39. Water Sports40. Vehicle Traffic
41. Air Quality42. Em Shutdown43. Earthquake44. Flooding45. CBRNE46. Terrorism47. Use of FEs48. Training49. Drills50. Exercises51. Search-Seizure52. Weapons53. Evac Maps54. Em Contacts55. Field Trips56. Poisoning57. Drug Overdose58. Death59. Crime Scene Mgt60. Assault
Training:Emergency TeamAll PersonnelIncl ContractorsVolunteers
ERT Too Small
National Standards
DHS FEMA NIMS ICS NFPA 1600
“TRAINEVERYONEINCLUDING THE BAND”
Field Trips: Domestic & Foreign
Hotchkiss
Field Trips: Domestic & Foreign
$1 of Prevention
=$10 Million of
Cure
ROI1.Protect Brand2.Protect People3.Protect CEO’s Posterior
4.Protect Productivity5.Protect $$$6.85% ID Safety7.98.5 Love This Stuff8.Parents Love This 2
9. Bond Emps into Safety Culture
10.Build Emp Awareness
11.Knock Down Silos12.Integrate Safety:
Their Jobs13.Instill Sense of
Responsibility14.Incr Emp Ownership
Challenge
This is a huge, ugly
job.
Huge JobLong To-Do ListBig ResponsibilityFew ResourcesNo One Wants to Do ThisNo Support from Mgmt
Resources
TimeMoneyPeople
Expertise: Internal or ExternalMgmt Support
•Threats: Manifest
•Threats: Manifest
•Vulnerabilities: Ubiquitous & Foreseeable
•Threats: Manifest•Vulnerabilities: Ubiquitous & Foreseeable
•Responsibility: Absolute
• Threats: Manifest• Vulnerabilities: Ubiquitous & Foreseeable
• Responsibility: Absolute
•Liabilities: Titanic
•Threats: Manifest•Vulnerabilities: Ubiquitous & Foreseeable
•Responsibility: Absolute
•Liabilities: Titanic
The ScariestWord at Any Org?
NOT:“Cost” or“Price” or
“Budget” or“Headcount”
Scariest Word?
In all Orgs, Change Almost Always Occurs Because of…
Blunt Force Trauma from the Outside…
…Never by Inspired
Leadership from the Inside…
Overriding Issue
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days• 130MM: All US Adults 18+
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days• 130MM: All US Adults 18+• Scared the @#%* out of
America
“Jaws”: Cultural Earthquake• 1975: 1st Hollywood Blockbuster• $260,000,000: 75 days• 130MM: All US Adults 18+• Scared the @#%* out of
America• Music Recognized Today
Worldwide
HDWSI
“JAWS”:About
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$• “Can’t Hire More
Lifeguards” =$$$
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$• “Can’t Hire More
Lifeguards” =$$$• “I’ve Never Seen this Shark”
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$• “Can’t Hire More
Lifeguards” =$$$• “I’ve Never Seen this Shark”• “Are You Sure We Have a
Problem?”
“Jaws”: Cultural Earthquake• “Won’t Close the
Beaches” = $$$• “Can’t Hire More
Lifeguards” =$$$• “I’ve Never Seen this Shark”• “Are You Sure We Have a
Problem?”
We Never Seethe Monster in the 1st 60
Minutes
Recommendations
We Need a Bigger Boat
We Need a Bigger Boat
1.Abandon Denial
We Need a Bigger Boat
1.Abandon Denial2.Recognize Titanic
Threats
We Need a Bigger Boat
1.Abandon Denial2.Recognize Titanic
Threats3.Alert Your Captain
We Need a Bigger Boat
1.Abandon Denial2.Recognize Titanic
Threats3.Alert Your Captain4.Assess Your Boat
We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic
Threats3. Alert Your Captain4. Assess Your Boat
5. Get Compliant
We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic
Threats3. Alert Your Captain4. Assess Your Boat
5. Get Compliant6. All-Hazards
Plan
We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic
Threats3. Alert Your Captain4. Assess Your Boat
5. Get Compliant6. All-Hazards
Plan7. Train the
Band
We Need a Bigger Boat1. Abandon Denial2. Recognize Titanic
Threats3. Alert Your Captain4. Assess Your Boat
5. Get Compliant6. All-Hazards
Plan7. Train the
Band8. Exercise
Recommendations
1.Inside Allies
Recommendations
1.Inside AlliesLegalInsurance
Recommendations
2.Outside Audit
Recommendations
2. Outside AuditFire MarshalPoliceInsurance Co.Other Expert
Recommendations
3.Tabletop Exercise
Recommendations
3.Tabletop ExerciseOutsiderInsider
Recommendations
1. Inside Allies2. Outside Audit3. Tabletop Exercise
HDWSI
• It Won’t Be Easy
•But, That’s Our Mission
•Safety: All Prsonnel
TrainingBrief
for YourCamp
Survey