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Page 1: Ahmed Sultan CV

Ahmed Sultan

PERSONAL DATA

Full Name: Ahmed Mohamed Abdelwahed SultanDate of Birth: 26th of January 1990Nationality: EgyptMarital Status: SingleLocation: Imbaba, Cairo, Egypt

CONTACT INFO

Mobile: 01063207960Email: [email protected]

PROFESSIONAL EXPERIENCE

Nov 2014 to Present(1 year and 7 months)

Account Advisor at Raya Contact Center6 October, Giza, Egypt.Industry: Telecommunications Services, Computer/IT Services, Information Technology ServicesCompany Size: More than 1000 employeesQuality Top Performer.

Sep 2015 to Sep 2015(1 month)

Quality Assurance (intern) at IRSE InstitutePordenone, Italy.Industry: Travel, Transportation and Tourism. Company Size: 101-500 employees

Dec 2012 to Nov 2014(1 year and 11 months)

Tour Consultant at Memphis Tours EgyptGiza, Egypt, Egypt.Industry: Travel, Transportation and Tourism, Online Media. Company Size: 101-500 employeesBest Sales representative .

Dec 2011 to Dec 2012(1 year)

Italian Instrcutor at Ministry Of Defense Languages InstituteCairo, Egypt.Industry: Education. Company Size: More than 1000 employeesTeaching Italian language for civil and military students

EDUCATION

2007 - 2011 BD Languages and Literature in Languages in Italian LanguageAin Shams University, Egypt, Egypt.Overall Grade: Very Good

CERTIFICATES AND TRAININGS

May 2016 Linux for Beginners at Udemy

Jan 2016 Social Media Marketing at HP Life and Health Insurance Agent

Jan 2016 Diploma in Human Resources at ALISON - Free Online Learning

Dec 2015 Network Fundemtnals at Microsoft Virtual Accademy

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Page 2: Ahmed Sultan CV

Sep 2015 Curiosi del Territorio at IRSE PordenoneInternship for international tourism operators, cultural and trade in Italy withadvancedlevel of the Italian language.

Jun 2012 CELI 3 Livello B2 at Universit per Stranieri di Perugia

LANGUAGES

• Arabic and Italian: Fluent.

• English: Advanced.

AREAS OF EXPERTISE

• Advanced in Tourism, Technical Support and Languages.

• Intermediate in Customer Care, Teaching & Education and Marketing.

KEY SKILLS

Hard worker, Problem Solver, Flexible / Adaptive, Interactive, Supportive

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