Download - Air Line Industry Business Ethics
PowerPoint Presentation
BUSINESS ETHICS
IN
AIRLINES INDUSTRY
Click to edit Master text styles
Second level
Third level
Fourth level
Fifth level
CREW MEMBERS
NISHA VARGHESE12309A0003
ROHIT THAKUR12308A0001
GANESH SHINDE12308A000
GANESH JETHE12308A000
SAMEER SAWANT12308A000
What is Ethics
Ethics is a code of behavior that a person is expected to follow. In business and legal ventures, this means behaving in a proper and professional manner. This includes providing customers with confidential meetings and fair treatment.
What is Business Ethics
Business ethics (also corporate ethics) is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals and entire organizations.
AIRLINES INDUSTRY - A SERVICE INDUSTRY
The Airline industry came into existence during the 17th centuries.
Origin of Indian aviation industry can be traced back to the year 1912.
Air travel remains a large and growing industry. It facilitates economic growth, world trade, international investment and tourism and is therefore central to the globalization taking place in many other industries
`
BACKGROUND OF THE INDUSTRY
India has the private airlines as its key players
75% of the market share is owned by the private sector.
India is the 9th largest aviation market in the world.
TOP Players
MARKET SHARES
ETHICAL ACTIVITICS
Equal opportunities provides by kingfishers airline
Health and safety
Primary Education
Water Availability
ACHIECVEMENTS ON THE BASIS OF ETHICAL ACTIVITIES
UNETHICAL ACTIVITIES
Ticket of Kingfisher Airlines
Refund of Voucher issued in place of cancellation of tickets.
Unclear Excess Baggage Rules by Staff at the Counter
Refused to refund/issue another ticket.
Frequent Cancellation/Rescheduling of Flights
Contaminated Water Served on-board
Delay and non comfortable seats
Create Policies and Practices
Hire Right
Develop People's Understanding
Incent the Right Thing
Put Controls in Place
Build a Culture of Transparency, Openness, and Communication
Leadership Must Walk the Talk
Practices to Prevent Unethical Behavior
Kingfisher Airlines
.The king of good times
Click to edit Master text styles
Second level
Third level
Fourth level
Fifth level
Kingfisher Airline was establish in 2003. But It was started in 2005.
Kingfisher Head office Located in Ville Parle Mumbai But its
Registered office in Bangalore.
Kingfisher Has been Certified as being one of six Airlines in the
world to have a five star Rating from Skytrax.
By early 2012, the Airline losses of over7,000croreDue to Strike &
other Problem.
Domestic Destination 63 (2011)
International Destination -8(2011)
HISTORY
Click to edit Master text styles
Second level
Third level
Fourth level
Fifth level
MANAGING THE TRANSITION: KEEPING ALL STAKEHOLDERS
ENGAGED
Cut-throat fares, high fuel prices, and high taxes..
Air India was responsible for the cut-throat fares that started the price competition
which forced all the airlines to lower prices.
The domestic airlines are projected to report a combined loss of $2.5 billion
( 1,250 crore) by end of this fiscal (2011-12).
Strike Problem.
Cancellation of flights.
Lack of Management.
Dissatisfaction of Loyal costumer.
Increasing Loss Day by Day (Rs. 470 Crore 2011)
Problems...
Click to edit Master text styles
Second level
Third level
Fourth level
Fifth level
Suggestion to KFA Continue...
Meet the expectations of its customers so that they continued to patronize its products and services and also encourage others to do the same.
Keep it worthwhile for the suppliers of the necessary Resources to continue to do business with the organization.
Meet the aspiration of its employees so that they were motivated to contribute to the organization and also help attract and retain the necessary talent for future growth. And
Comply with expectation of the society/community both in terms of legal compliance as well as a good corporate citizen.
THANK YOU