Download - ALM strategy and Portfolio
© 2011 SAP AG. All rights reserved. 2 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
THE NEW NORM! The Global Economy = Forcing Customers To Think Differently
Sluggish Growth!
• The US government is currently borrowing at roughly $47,000 per second, which will push its debt to over 100% of GDP by 2015.
• Governments in Greece and Ireland threaten the biggest sovereign debt default since the 1930s—which could even undermine the European Monetary Union.
Shift in Economic Power to Emerging Markets!
• By 2015, the BRIC (Brazil, Russia, India and China) economies’ share of global GDP will be 17%, nearly double what it was in 2000
• China will surpass the US to become the world’s biggest economy by 2018
Value Driven Consumers
• Consumers in advanced economies can no longer rely on credit to fund their spending, and are likely to be hit by higher taxes.
• Lower- and middle-income households everywhere are being squeezed by increasing prices for food, gasoline and other essentials.
Heightened Risk & Uncertainty!
• IMF – ‘debt burden of developed nations in 2011 is the highest since World War II‘
• Events such as the political , natural disasters and commodity fluctuations due to greater demand among emerging markets all serve to encourage increased risk aversion, particularly in advanced economies
Capitalism Revisited
• Sweeping changes = rethink their approach to business.
• Net Result = shifting their strategies, business priorities and even their primary markets to ensure long-term growth
GRO
WTH
CUS
TOM
ER SUC
CES
S
EMP
LOY
EE MOT
IVATI
ON
© 2011 SAP AG. All rights reserved. 3 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
CHANGE IS DISRUPTIVE Adaptation is critical!
1980 1990 2000 2010 Timeline of Major Business Events and Innovations
Deregulation, Japanese management techniques, Privatization, Ozone hole
Oil $50, Global Warming, Oil $147, Lehman Brothers
collapse Hong Kong and China,
e-Commerce, The Euro, Computer Viruses, Dot Com
Bust, Enron, BRIC
NMT, Windows
Commercial Internet, Web, 3-Tier Client/Server
iMac, BlackBerry
SAP R/3
SAP R/2 GSM, SMS
iPhone, Android
Chernobyl, Black Monday, Berlin Wall,
Decentralization, BPR Kindle, iPad
Icelandic Volcano, Credit Crises, Economies
Collapse.. 2nd Recession
Virtualization
Cloud
2012+
Big Data
Mobility
© 2011 SAP AG. All rights reserved. 4 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
SAP PRODUCT STRATEGY INSTANT VALUE FOR PEOPLE EVERYWHERE
ON DEVICE
ON DEMAND
ON PREMISE OR
CH
ES
TR
AT
ION
TECHNOLOGY
© 2011 SAP AG. All rights reserved. 6 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Protection of Investment and Accelerated Innovation On current technology stack Number of redundant custom
code/objects; functionality available on newer releases
SAP’s Commitment to Measurable Support KPIs ALM as an Important Value Enabler
Business Continuity Increase number of days without an outage Reduce mean time to resolve Reduce overall incidents
“SAP’s goal to provide a rating of application support via key performance indicators is innovative and challenging. The extensive benchmarking phase and mapping of key performance indicators to business value will allow customers to fully understand the benefits of a comprehensive support program.”
Peter Wesche, research director, Gartner
Business Process Improvement Number of emergency changes Impact of change Number of failed changes
Reduced Total Cost of Operations CPU utilization and “overall power
growth rate” Storage utilization and growth rate Run and maintain work required for
deploying support packages and enhancement packages
© 2011 SAP AG. All rights reserved. 7 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Upgrade Management Comprehensive project support for release
transitions
Application Lifecycle Management An Approach in Six Phases of ITIL Application Management
Landscape Transformation Management of business- and IT-driven
changes in SAP solution landscapes
Maintenance Management Management of corrective software
packages, reduction of waste in custom code
Business Process Operations Help ensure business continuity Provide business KPIs Business process benchmarking
Technical Operations Central monitoring and alerting
infrastructure Unique end-user experience
monitoring Central administration tools
Application Incident Management Integrated service desk Involvement of partners in problem resolution Root-cause analysis for complex landscapes with
diverse technology stacks
Solution Documentation Central documentation of processes,
system landscape, custom code, partner applications, and more
Solution Implementation Discover and realize enhanced business
functionality Avoid disruption of business
Template Management Standardize configuration across
multiple projects
Test Management Change impact analysis Complete test management
Change Control Management Integrated quality management Synchronized transports of various
components Controlled and documented adjustment of
business processes incl. approval process
© 2011 SAP AG. All rights reserved. 8 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
IT Process continuity and consistency between each phase (e.g. change management)
Improved visibility and transparency
Better collaboration between distributed IT (Dev./Ops.), business, and partner teams
Leverages ITIL best practices
Requires manual integration and/or customer integration
Disparate and not consistent information for the entire life-cycle
Hinders collaboration between phases and between business and IT
Process gaps and disruptions
Move from point solutions to integrated ITIL based ALM
Require- ments
Design
Deploy
Build & Test
Optimize
Operate
Enhanced ALM Require-
ments
Design
Deploy
Build & Test
Optimize
Operate
Plan
Build Run
Point Solutions Integrated, ITIL-oriented ALM
© 2011 SAP AG. All rights reserved. 9 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Enhanced Application Lifecycle Management SAP Solution Manager and ALM Software = Best in class ALM platform
Upgrade Management
Maintenance Management
Application Incident Management
Change Control Management
Solution Documentation
Landscape Transformation • SAP Landscape Transformation
Business Process Operations • SAP Central Process Scheduling by
Redwood • SAP Process Performance Management by
Software AG
Test Management • SAP Quality Center by HP • SAP LoadRunner by HP
• SAP Test Data Migration Server (TDMS) • SAP Test Acceleration and Optimization
(TAO)
Technical Operations
• SAP Document Access by Open Text • SAP Central Process Scheduling by Redwood • SAP Extended Diagnostics by CA Wily
Solution Implementation • SAP enterprise modeling applications by
Software AG
• SAP Application Visualization by iRise
• SAP Central Process Scheduling by Redwood
Template Management
SAP Solution Manager and ALM Software
Deploy
• SAP IT Service Management (ITSM)
• SAP Portfolio and Project Management
• SAP Archiving by Open Text
© 2011 SAP AG. All rights reserved. 11 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
SAP Application Visualization by iRise • Business and customers directly involved in designing BW/CRM
enabled HANA apps from beginning reducing risk and costs
• App dev hours reduced from 270hrs to 170hrs
• Accelerated dev times; rapid adoption of new mobile apps saved $34M
SAP Central Process Scheduling by Redwood • Automate manual steps in processes providing data to HANA
• Orchestrate processes from complex landscape that feeds HANA analytics ensuring valid information is available ASAP
• Reduce BP execution times by up to 60%
SAP Quality Center by HP • Run full regression test to validate data retrieved for HANA
• Manual and automated testing saves days to weeks of dev cycles – innovation velocity allows more apps to migrate to HANA sooner
• Track and control every aspect of quality management as well as linking defects to functional and performance issues
Which HANA pain points are addressed by ALM solutions?
Difficult to define apps to maximize business /
customer value
Pains
Manual and inefficient processes still constrain the
performance of HANA enabled applications
Enormous risk porting apps to HANA – data issues, functionality gaps, etc.
Data volume and high number of users cause
unexpected outages costing millions
Real time complex systems are difficult to monitor and
may go down without warning
Solutions from ALM
SAP LoadRunner by HP • Validate expected user load and volume load will not bring system
down
• Eliminate most causes of HANA appliance failure and massive rework costs
• Repeat tests to ensure success
SAP Extended Diagnostics by CA Wily • 24X7 monitoring of critical real time HANA systems and any other
app in landscape
• Mean time to resolution reduced from 2 weeks to 4 days
• Proactively tune applications feeding HANA data and accessing HANA to increase performance before outages
© 2011 SAP AG. All rights reserved. 12 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
SAP Application Visualization by iRise • Rapid change enabled – go from concept to demo in hours –
Innovation Velocity
• Reduce dev times by 40%
• 90 day app definition project completed in 2 days
SAP Central Process Scheduling by Redwood • Current information is processed automatically and pushed to mobile
devices and systems that support the mobile landscape
• Orchestrate data staging processes so that report data is ready in real time
• Trigger expense workflows and inventory updates from mobile devices
Which Mobility pain points are addressed by ALM solutions?
Rapid change, very precise user requirements, intuitive
apps hard for IT to build
Pains
Inaccurate critical data (e.g. inventories, etc.)
unavailable due to slow manual processes
Mobile app agility very difficult to keep up with;
long dev cycles reduce TCI
Mobile load and user counts vary unpredictably and are difficult to manage
Mobile landscape complexity makes rapid
triage and resolution hard
Solutions from ALM
SAP Quality Center by HP • Innovation velocity – Reduce deployment time by 30% using
automated and managed manual testing
• QC ecosystem allows automated tests to be run on device or via an emulator
• Mobile test cycle reduced from 3 weeks to 2 days
SAP LoadRunner by HP • Ensure mobile SLAs will be met
• Reduce hardware costs by assessing affects of mobile user and data peak on system
• Tests can be duplicated exactly to show how much progress was made by any proposed fix to system
SAP Extended Diagnostics by CA Wily • 24X7 monitoring of Netweaver Gateway, SUP and other critical
backend systems needed by mobile apps
• Know within minutes when mobile users are nearing SLAs to avoid violating agreements and business users’ expectations
• Reduce diagnosis time from 2 weeks to 3 days
© 2011 SAP AG. All rights reserved. 13 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.
IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.
© 2011 SAP AG. All rights reserved.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.
Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company.
Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company.
All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.
The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG.