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Approximately 354,000 customers Serves 7 southern counties of NJ
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Goal:
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Protect and improve the health and safety
of each SJG employee
Accomplished through wellness & safety
initiatives
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Journey to health began in 2008 Launched our first Health & Wellness
program Data driven program with quantifiable
benefits for employees and bottom line
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Slow rising cost of healthcare expenses
Identify and reduce health risk factors
Reduce sick time
Drive initiatives with employee data and input
Leverage vendor wellness services
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Offered Health Risk Assessments
Partnered with AtlantiCareand Horizon
Voluntary employee participation
Over 50% of workforce completed HRAs
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Results indicated top three risk factors related to:
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Weight Management
Blood Pressure Cholesterol
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29% of participants referred to a disease management program
78% referred to physician for follow-up
Created awareness of risks and importance of pro-active treatment
Less costly to manage risk factors rather than illnesses
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Horizon impressed by high level of employee participation
Through participation, employees demonstrated trust of our positive intentions
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New Policy No tobacco use/ smoking on company property
• 2008 assessment - 16% smoked = 104 employees• 2009 assessment - 12% smoked = 78 employees• 2009 HRAs showed 4% reduction in smokers• 26 Employees Quit Smoking!
Weight Watchers Program – after hours Moderate success - 25 employees participated
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Rolled out Wellness initiatives in 2010
Aimed at increasing employee participation in wellness activities
Data showed mixed results
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SJI Healthy People 2010 Benchmark
Regular Physical Activity 38% 30%
Maintaining Healthy Weight 18.2% 60.0%
Living with Obesity 38.9% 15.0%
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Contracted with CIGNA to provide Employee Assistance Services and Work Life Services
• Work life services included a healthy rewards discount program
Child care, senior care, financial and legal consultation services made available
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Special Work Life Services - a welcomed advantage over the more traditional EAP service
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Offered onsite seminars on variety of health topics • Former trainer for the Philadelphia Flyers
hockey team
• Owner of a local gym
• Cardiologist spoke about Heart Health
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Encouraged annual physicals and follow-up treatments Educated employees on keeping
medical costs down Results - majority of employees stayed
“In Network” Horizon impressed with our results
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Old habits die hard
Senior Leaders supported continued campaign
Implemented creative initiatives which generated high levels of enthusiasm
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Offered healthy menu with a 50% discount
Cafeteria vendor demonstrated uptick in healthy meals
Positive buzz heard everywhere
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Benefits broker helped us link to Biggest Loserwebsite
Offered the competition to our employees
90 employees actively participated over 6 months
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Launched a Special Fitness Campaign in 2011
Set up and paid for employees to join a 60 day program
Designed by local healthcare providers in conjunction with gyms and dieticians
Over 140 employees participated
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Special ergonomic assessments in 2009 and 2010 for call center and clerical employees
Focus to reduce and eliminate ergonomic relatedinjuries
Resulted in several improvements to workstations
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Completed about 100 assessments of our Office Workers
Suggestions implemented at little or no cost
Suggestions include minor adjustments to workstations
Employees appreciated the help
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Expanding to field workers in 2012
Performing Job Assessments to identify tasks with greatest risk level
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Goal: to reduce the likelihood of an injury
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Traditionally offered onsite flu shots 2011 - special program designed by CVS
Caremark and Horizon Offered vouchers to employees and their
families for free flu shots
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Biggest accomplishment - reduced the cost of health care increases
Reduced sick time – 10% reduction between 2010 & 2011
Reduced risk factors – Example: fewer smokers
2012 - Platinum Certification from AHA
2011 - Gold Certification from American Heart Association
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Documented successful outcomes:
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Developed new loss ratio report in 2011
Provided better understanding of trends
Saw how medical dollars spent compared to actuarial estimates
Saw favorable trends during 2011
Confirmed trends at 2012 medical renewal
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Prior to 2012 – 3-yr. average increase for healthcare premiums about 13.4 percent
Despite Healthcare Reform obtained zero percent renewal from medical carrier in 2012
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SJI Premium Increase for 2012 = ZERO
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Other successes:
AHA Heart Walk – Employee participation great in 2011 & 2012
First place in Heart Walk T-Shirt Contest – 2011 & 2012
Gold Recognition obtained in 2011 from AHA
Obtained AHA’s Platinum Certification in 2012 wellness efforts
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Experienced great success by partnering with local health and wellness providers Offered unique services resulting in
achievement of program goals Employees adopted healthier habits Ergonomic improvements resulted in less
frustration for employees
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Over time, this program has resulted in a win-win situation for employees and our Company. Employees are healthier and our health care rates remained flat in 2012!
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This 4x400M Runner Finished the Olympic Relay after breaking his leg.
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Manteo Mitchell2012
Olympic Silver Medalist