Download - Ask the Expert - Enterprise backup
Failed Backups and unrecoverable data is unthinkable – which is why you have to do all you can to stop them happening. So why not look for a great Backup solution that’s also part of an exceptional managed service?
bluesource Backup specialist James Harris has industry leading experience with Backup technologies working on a diverse range of projects for enterprise backup and recovery solutions. Here’s James’s advice on the most common questions IT leaders ask when discussing Backup services…
bluesource Enterprise BackupChallenges and Solutions
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Enterprise Backup Ask the expert
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bluesource Enterprise BackupChallenges and Solutions
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Consolidation
1. 2.
Failed Backups
With varying processes in different locations and in
some cases, different technologies, it can be difficult to
consistently manage backups across an organisation. I
need to be able to still meet the media needs of physical,
virtual, tape and cloud? Is consolidation into a single
platform really achievable?
James says:
• Consolidation is definitely achievable. You need to
look at what sort of technology mix will work for your
business. This will also help things like reporting and
scalability.
• Because we manage the service we ensure the design
and deployment are first class, to make management
of the service ultra-efficient and certain to meet your
needs.
Sure, there can be media, hardware or network failures.
But there are other issues too: in a busy systems
environment there’s plenty of scope for distractions and
for human errors. How can I ensure everything is robust
and that people are always on the case?
James says:
• If you’re too busy to give Backup the focus it needs you
need a partner who lives and breathes the technology
and management day in, day out.
• If failures occur, we will know about them before you do
and will probably be already working on a solution from
our 24 x 7 x 365 global service desk.
• Our statistics show we’ve dramatically increased our
customer Backup success rates and we provide a
guarantee of 98%, which is commercially covered under
our Service Level Agreement.
The key challenges
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5.
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6.
The data explosion
Beating inefficiency
Move to the cloud
Organisational changes
We’re having a data explosion. But the thing about
explosions is you can’t be sure where everything ends
up. How do I locate it? And how do we decide what needs
backing up – and to where?
James says:
• You need to get a comprehensive view of which data
sits where, who is accessing it and when it was last
accessed. We’ve done this for customers in the past
normally within a few days.
• This can help give you real stats to understand your
data growth and how to get back in control of it.
It may be backed up – but if it’s lost or hard to retrieve,
the time it takes to restore critical information can be
really damaging, even on a small scale. Do you deploy
the latest technologies such as client based data de-
duplication and synthetic Backups to bring maximum
efficiency to your Backup processes?
James says:
• Absolutely. But we know it’s about making the latest
technology really work for you and making you more
agile. We can design and deploy a comprehensive
solution that includes data de-duplication, synthetic
fulls and really smart integration with your hypervisor
platforms.
• Depending on requirements we can also integrate
other services like archive and DR to ensure your
Backup is streamlined and converged.
• With great design, that truly meets your needs, we
can ensure a high availability world-class service.
I want all the features and functionality of an on-premises
solution. I also want to keep costs down, with cheaper
storage for non-critical information. I’d like to investigate
whether I can use the cloud, and take advantage of lower-
cost infrastructure that has rapid scalability. How do I get
started?
James says:
• The new reality for Backup is you can get all the benefits
of an on-premises solution but also makes use of
cloud services, giving you a robust but scalable hybrid
solution, or within your own private cloud.
• We can help with the whole process from scoping the
data migration, working up the design, managing the
migration and new deployment pieces as a project, to
taking on the day-to-day management.
When organisations are going through mergers and
acquisitions Backup issues can be compounded. How
can I ensure my data recovery plans keep pace with
structural changes to our operations?
James says:
• bluesource can tackle this in a number of ways. First
we need to know what data is sitting where. We can
work with your compliance teams to ensure the right
data is kept in the right location and accessible by the
right people.
• We can help with large-scale data migrations and
have successfully migrated nearly 2 Petabytes worth
of data in our time.
bluesource Enterprise BackupChallenges and Solutions
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Call: +44 845 319 2100Email: [email protected]
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Although care has been taken to ensure that the information in this document is correct at today’s date, no warranty, representation or other statement is given as to its accuracy. 4 of 4
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7. 8.
9.
Resources Security
Fit for purpose
Our current Backup solution needs a lot of hands-on management and maintenance. All this puts extra pressure on my team – and they have other priorities too. How can you make life easier?
James says:• If we’re managing the solution we’re taking the burden
off your team. Your team can be more productive and focus on other critical projects.
• We run a global 24 x 7 x 365 service desk to ensure that if you need someone to talk to straight away, we’re available.
Physical Backup can create security issues – but moving to the cloud can give rise to more. How can you protect your servers and networks?
James says:• Even if your data is traversing a private network it is encrypted to ensure you are meeting your security requirements.
Some technology these days seems to have been developed for its own sake. I want something practical – something that will meet our requirements now and in to the future. Is that taken into consideration with your designs too?
James says:• This is key – we can utilise a range of technologies to
provide you with a solution that is comprehensive yet consolidated. Because we work with these technologies day in and day out we know how to get the most out of them to achieve your goals.
Get in touch: we’d be delighted to help you find the answers that suit you.
bluesource services comprise:• Backup strategy and planning• Backup audits and troubleshooting• Technical design and implementation• Advanced 24 x 7 Support Services• Onsite/Hybrid/Offsite Managed Backup Services• Cloud Backup Services• Backup Appliances
James Harris is the Backup Services Director at
bluesource with industry leading experience across a
wide range of Information Management technologies.
James has helped many businesses to streamline the
way they protect information and introduce operational
efficiencies. He has worked on a diverse range of
projects from a DR as a Service initiatives for major
retail clients, to the design and implementation of
enterprise backup and recovery service for some of the
UK’s largest commercial law firms.
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