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Assignment # 1 Business Applications
Three Major Parts
Fail (8pts), Pass (18 pts), Pass-High(20 pts) Grading
No late submissions – The assignments is due at the START of class
No Name = No Grade
Submit pages 1,2,4,6, &12 ONLY
Due October 1st
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Part A – Customer Relationship Management
Listen to Microsoft Dynamics Video
Read Chapter 8 in Text
Answer questions on page 2 of the assignment
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Part A- Customer Relationship Management
PAGE 2 Submission
Questions
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Part B - Decision Support System
Read introduction to part B on page 3
Go to URL:http://forio.com/si mulation/aftermarket/cases tudies.htm
Follow step by step instructions provided
Screen shot all 4 “Yearly Revenue” graphs and corresponding spread sheets
Export all 4 spreadsheets
Answer questions on page 4 using the excel files
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Part B - Decision Support System
PAGE 4 Submission
Questions
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Part B - Decision Support System
PAGE 6 Submission
Screen Shot
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Part C - Business Intelligence
Read introduction to part C on page 6
Open excel file called “retail sales”
Follow step by step instructions
provided
Answer questions on page 12 using the
pivot table you created in excel
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Part C - Business Intelligence
PAGE 12 Submission
Questions
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TA Office Hours
David Dupell
Monday & Wednesday
1:00 pm – 2:30 pm
Speakmen Hall
Room 205D
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Association of Information Systems (AIS)
Interested in MIS?
Meetings Mondays Rm A033 12:00-1:00
Workshops Fridays Rm A237 12:00-1:00
Membership FeesSemester $38.00Year $65.00
Outstanding Student Chapter