Apportunities
Identifying application
needs of wireless customers with
cognitive limitations
Jim Mueller
Project Director
User-Centered Research
“
The Rehabilitation Engineering Research Center for Wireless Technologies is sponsored by
the National Institute on Disability and Rehabilitation Research (NIDRR) of the U.S. Department of Education.
Our missions
Promote access to wireless technology by people with disabilities
Encourage universal design of wireless products and services
User-centered research
Survey of User Needs (SUN)
3000 people with disabilities
Consumer Advisory Network
1000 people with disabilities
Consumers help us dig deeper
Consumer Advisory Network:
A community of users testing products, exploring wireless issues, and sharing knowledge and experience with each other
Exploring cognitive needs
• SUN respondents with limitations in thinking; many with multiple limitations
• Side by Side Clubhouse
• Shepherd Pathways
"
Making wireless easier to use
• Bigger: display, controls, audio
• Simpler: controls, instructions, menus
• Easier: carrying, holding w/one hand
• Smarter: reminders, voice recognition
"
Apps for easier use
• Navigation e.g., Google Maps
• Voice input e.g., Dragon
• Text-to-speech e.g., Natural Voice
• Display enlargement e.g., ZoomText
"
Consumer’s suggestions…
Adjustable-speed message playback
Audio lists, reminders, and phrasebook “in my own voice”
Word prediction for voice input
Accessibility suites customized to user
"
The Rehabilitation Engineering Research Center for Wireless Technologies is sponsored by the National Institute on Disability and Rehabilitation
Research (NIDRR) of the U.S. Department of Education. The opinions contained in this presentation are those of the author and do not necessarily
reflect those of the U.S. Department of Education or NIDRR.
Much more to come…
Email:
Web:
www.wirelessrerc.org
Phone:
Office: (404) 367-1288
TTY/TDD: (404) 367-1347
Fax: (404) 350- 7596