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August 2015
MODULE 4: TEAM FORMATION
Public Health Incident Leadership
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Understand the importance of developing a reliable team
Identify effective procedures in setting the tone and orienting Incident Management Team members
Describe general expectations that an Incident Commander may have for his/her Incident Management Team
Objectives
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Reliable teams
Setting the tone
Orienting the team
Establishing expectations
Team Formation
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How many potential ICS
teams are possible with these activated
roles?
Incident Commander3 Deputy IC 3 Public Info Officer 3 Safety Officer 3 Liaison Officer 3 Operations Chief 3 Deputy Ops Chief 3 Planning Chief 3 Deputy Planning Chief 3 Documentation 3 Situation Unit 3 Resources Unit 3 Logistics Chief 3 Deputy Logistics Chief 3 Finance/Admin 3 Branch Directors 8 Scribes 6
Team Composition
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Can always be counted on to perform
High Reliability Teams
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Form and reform for each response
Engage in regular feedback
Develop a sense of trust and confidence
Create mechanisms to cooperate and coordinate
Manage and optimize performance outcomes
High Reliability Teams
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Hold a Shared Mental Model
Have clear roles and responsibilities
Optimize resources
Have clear, valued, and shared vision and…
STRONG LEADERSHIP
High Reliability Teams
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Reasons the Leader needs to set the tone:
Major mind shift
Team members may not know each other
Confidence in the Incident Commander and each other
“Same page”
Setting the Tone
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Incident Commander Video Clip 1
Setting the Tone
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Describe your reaction to this Incident Commander.
Will this Incident Commander be able to form an effective, reliable team?
Setting the Tone
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Incident Commander Video Clip 2
Setting the Tone II
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Compare the two videos.
What differences did you see?
Which of these Incident Commanders has the better chance of creating an effective response?
Setting the Tone II
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A sample of items from the Checklist:
Introductions
Housekeeping details (restrooms, copiers, etc.)
Job Actions Sheets
Location of ICS forms
Expectations during Briefings
Incident Commander Orientation Checklist
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As an Incident Commander, what are your expectations of the response team?
What are the characteristics or traits of a “model” Incident Management Team member?
Expectations of Incident Management Team
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1. Attend meetings
2. Resolve disputes
3. Share information
4. Maintain planning process
5. Promote the Incident Command
System
Expectations of Incident Management Team
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6. Take decisive action
7. Keep tactical operations in the
forefront
8. Take care of themselves
9. Maintain a positive attitude
10.Take care of each other
Expectations of Incident Management Team
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Monitoring Your Team
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Incident Commander
Team Span of Control Monitoring Task Completion
Tools Breaks Eating Sleep Disconnecting Behavioral health resources
Self-Care
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Communication
Mutual Support
Situation Monitoring
Leadership
AttitudesAffect “Feel””
Attitudes
KnowledgeCognitions
“Think”
Knowledge
SkillsBehaviors
“Do”Performance
Skills
Framework for Public Health Incident Leadership