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B1H & Virtualization
Duncan Speidel May 26-28, 2015 Public
SAP Business One Innovation summit - Barcelona
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Agenda
HANA deployment Options
SAP Business One Cloud Control Center
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SAP Business One powered by HANA Deployment Options
q SAP Business One HANA certified server single instance, on premise, no VM
q SAP Business One HANA certified server running multiple non-production VMs
q SAP Business One HANA certified server running a single instance production VM
q 'controlled availability' the scenario of multiple HANA virtual machines running on a single SAP HANA certified server for production use
q SAP Business One HANA running on Amazon Web Services
q SAP Business One Cloud Control Center
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SAP Business One HANA certified server single instance, on premise, no VM
Hardware: q SAP HANA certified 2 and 4 socket
Intel E7 EX or 2 socket of Intel E5 EP processor based configurations in single-node
Software: q SLES 11 SP3 q HANA SP7, or later q B1H 9.0 PL 11, or later
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The Big Picture Why to Care About SAP HANA Virtualized
� The option to virtualized helps customers to – lower TCO, – simplify their IT operation – decreased the time-to-value for solution
development – and increased their agility
� According to Gartner,
– the majority of server OS workloads are virtualized (with an average of 74.9% as of mid-2013),
– with VMware being the leading platform in enterprise x86 server virtualization (approx. market share of 79.3%).
Source: Gartner Survey Analysis: x86 Server Virtualization, Worldwide, 2013
(G00256944)
Source: Gartner Magic Quadrant for x86 Server Virtualization Infrastructure, July 2014 (G00262673)
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The Big Picture What virtualization can do
For customers already standardizing on VMware virtualization technology, running SAP HANA virtualized offers additional options for planning and managing their systems landscapes � Ease of HW replacement / Avoidance of re-certification of OS & SAP installations � Zero downtime preventive maintenance � Running multiple workloads on the same host appliance (system consolidation) � Low-cost HA capabilities in Dev & Test environments � Fast Provisioning and Decommissioning of entire VM, including SAP HANA database � Snapshots and sharing of VM possible � Separation of IT Ownership (HW and SW layer)
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SAP HANA Virtualized General Conditions and Constraints
The following are general conditions and constraints for running SAP HANA virtualized:
� Limited to scale-up scenario only (scale-out / multi-node database installations are not supported).
� Limited to 2 and 4 socket certified SAP HANA appliance hardware (large 8 socket appliances are not supported)
� CPU & memory overprovisioning must not be used.
� SAP HANA installation was either done by an SAP Business One HANA consultant on SAP HANA certified hardware and successfully verified with the SAP HANA hardware configuration check tool (SAP HANA Tailored Datacenter Integration option), or system had been delivered pre-configured as certified SAP HANA appliance, with hypervisor installed by SAP HANA hardware partner.
See SAP Note 1788665 - SAP HANA Support for Virtualized Environments
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SAP HANA Virtualized Comparison SAP HANA virtualized vs. native, based on VMware vSphere 5.5
� During performance analysis the majority of tests stayed within 12% performance degradation compared to bare metal.
� However, there are around 100 low-level performance tests in the test suite exercising various HANA kernel components that exhibit a performance degradation of more than 12%. – This indicates that there are particular scenarios which might not be suited for HANA on VMware.
Only 12% difference between native HANA and virtual HANA on SAP certified benchmark
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SAP HANA Virtualized Sizing Guidelines
Each SAP HANA instance / virtual machine needs to be sized according to the existing SAP HANA sizing guidelines for SAP Business One, powered by SAP HANA and recommendations of hypervisor vendor. � General conditions & constraints:
– CPU & memory overprovisioning must not be used – Data throughput and latency KPIs have to be met for each virtual machine – Same core-to-memory ratio applies as for bare-metal
� HANA on VMware Sizing Process: – An initial system sizing is completed using the SAP Business One sizing guide from the
PartnerEdge Portal. – Once the initial sizing numbers for memory have been determined, they can be used to define the size
of a virtualized SAP HANA virtual machine and the size of the vSphere host. Therefore, follow the sizing guidelines provided in the SAP HANA Best Practices Guide for corresponding hypervisor.
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SAP HANA Virtualized Proof points, based on VMware vSphere 5.5
Only 12% difference between native HANA and virtual HANA on SAP certified benchmark
111,850
VMWARE ESX 5.5
126,980
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SAP Business One HANA certified server running multiple non-production VMs
Certified SAP HANA server running VM
HANA + B1 VM1
HANA + B1 VM2
HANA + B1 VMn
Hardware: q SAP HANA certified 2 and 4 socket Intel E7
EX or 2 socket of Intel E5 EP processor based configurations in single-node
Software: q SLES 11 SP3
q HANA SP7, or later
q B1H 9.0 PL 11, or later
q vSphere 5.1, or later
HANA + B1 VM1
HANA + B1 VM2
HANA + B1 VMn
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SAP Business One HANA certified server running a single instance production VM
Hardware: q SAP HANA certified 2 and 4 socket Intel E7
EX or 2 socket of Intel E5 EP processor based configurations in single-node
Software: q SLES 11 SP3
q HANA SP7, or later
q B1H 9.0 PL 11, or later
q vSphere 5.5, or later
Production HANA + B1 VM
Non-HANA VM
Certified SAP HANA server running VM
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Multiple SAP HANA virtual machines running on a single SAP HANA certified server for production use
This is only available via request with approval from SAP Hardware: q SAP HANA certified 2 and 4 socket Intel E7
EX or 2 socket of Intel E5 EP processor based configurations in single-node
Software: q SLES 11 SP3
q HANA SP7, or later
q B1H 9.0 PL 11, or later
q vSphere 5.5
1 VM per socket maximum memory is 1 TB for the certified server
Production HANA + B1 VM
Production HANA + B1 VM1
Production HANA + B1 VM2
Production HANA + B1 VMn
Certified SAP HANA server running VM
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SAP HANA Virtualized Application Process for Controlled Availability
• Customers interested in running … • multiple SAP HANA VMs on VMware vSphere 5.5 in production … can apply for Controlled Availability of SAP HANA production support by sending an email to:
• This email should contain… • High-level scenario description and timeline (e.g. planned Go-live date)
• Expected database size (compressed HANA DB size, number of users)
• Hardware spec (HW vendor, server t-shirt size),
• Planned HA/DR setup (if applicable), • Contact details(incl. SAP account number) for further communication
All information given will be kept confidential and is only being used during the selection process. Once accepted, customer will get access to restricted SAP Note, officially stating SAP HANA support for the presented scenario.
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SAP HANA Support B1 running on VMWare Summary
Capability Supported in Production Supported in Test/Dev HANA Scale up to 1TB of Memory Yes Yes
vCloud Suite Version 5.5 and above 5.1 and above
SAP HANA Version SP 07 and above SP 05 and above
vSphere vMotion Yes Yes
Server Hardware Certified Appliances (BOM), except the ‘Entry-Level’
Storage Certified Appliances or TDI* Certified Appliances or TDI*
Scale Out Configuration No No
CPU Sockets per server Up to 4 (Intel E7 Westmere EX or Intel E7 v2 Ivy Bridge EX processor)
* TDI for SAP Business One version for SAP HANA, normally not supported, to be discussed case-by-case
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Summary: SAP “pHANA” vs. “vHANA”
Capability Physical SAP HANA Virtual SAP HANA HANA Scale Up B1H Memory <= 1TB RAM (4 Sockets) < 1 TB RAM
Appliance Model Yes Depending on HW vendor
Server Hardware Certified Appliances (BOM), except the ‘Entry-Level’
Storage Certified Appliances or TDI* Certified Appliances or TDI*
Scale Out Configuration No No
CPU Sockets per server Up to 4 Up to 4
Flexible HANA sizing's No, T-Shirt sizing's Yes
Live Migration No Yes
* TDI for SAP Business One version for SAP HANA, normally not supported, to be discussed case-by-case
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Mission Critical: Zero Downtime Migrations
• VMware vMotion - Move running virtual machines across ESXi Server
• Live Migrate SAP HANA Databases - Zero downtime maintenance - Migrate live databases - Little impact to users
• Critical For In-Memory Databases - Preserves the entire state of memory - Avoid a database – loses temp tables, computations
- VMware vMotion – All or Nothing - Like an atomic transaction; completes or does not
complete - Does not leave VM in phantom state
Live SAP HANA Database Migrations
vMotion
SAP HANA In-Memory State Pool (Free)
Code & Stack
Temporary Computations
Column Tables
Row Tables
System Tables
Used Memory SAP HANA
Memory Pool
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SAP Business One powered by HANA running on Amazon Web Services
Software: q SLES 11 SP3, provided by AWS
q HANA SP7, or later
q B1H 9.0 PL 11, or later
HANA + B1 VM1 HANA +
B1 VM2 HANA + B1 VMn
Production HANA + B1 VM
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SAP Business One Cloud
The SAP Business One Cloud offering includes:
1) Subscription-based licensing covering software, service and support SAP Business One onDemand (Cloud) agreement has to be signed. Please contact your Channel Manager for further details
2) Tools to operate professionally the SAP Business One cloud landscape The Cloud Control Center for SAP Business One is a web application to monitor the whole SAP Business One Cloud landscape for your customers or subsidiaries
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ERP/CRM Forecast for SMEs (Cloud and On Premise) Worldwide and Regions
2014 2015 2016 2017 Cloud 3.847 4.729 5.753 6.980 On-Premise 5.380 5.679 5.973 6.281
0 1.000 2.000 3.000 4.000 5.000 6.000 7.000 8.000
Mill
ion
US
D
Worldwide q Worldwide ERP/CRM Cloud spend will exceed on premise spend in 2017
q However, emerging markets such as Brazil, China and India show increasingly high growth rates for Cloud adoption
q Gartner predicts by 2020, 85% of SMEs might consume most of the IT capabilities from cloud services
q Early SME penetration will tend to focus on specific vertical markets e.g. retail, wholesale, healthcare, finance
q Worldwide multinational companies are increasingly using the cloud to get subsidiaries up and running more quickly
2014 2015 2016 2017 NA 2.207 2.666 3.212 3.859 EMEA 1.271 1.598 1.957 2.393 Rest of World 369 465 584 728
0 1.000 2.000 3.000 4.000
Mill
ion
US
D
Regions
Sources: Market Forecast = 2013 CMI Market Model, segment guidance = IDC and Gartner, missing guidance for ERP/CRM adoption for SME vesus LE, IDC Global Survey of Cloud Services Users. Sep. 2013, Oxford Economics Study - SME_Equipped_to_Compete, 2013,
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Technology Consumption Preferences are Shifting SMEs can see tangible benefits from ERP in the cloud
Overall, the Cloud appeals to SMEs: 1. Start fresh – not bound to old solutions
2. Lower upfront costs than on-premise
3. Set their businesses up for growth and the future
4. Compete effectively with global, larger peers
Shifting Deployment Preferences
SMEs see the cloud as a way to get started with lower upfront costs than on-premise and believe that a cloud deployment will result in lower TCO.
Agility and Efficiency Impact Profitability
Companies using Cloud ERP are more agile, enabled by the ability to access real time data and collaborate on solutions across the organization.
Cloud Based ERP Further Enables SME Success
Source: Mint Jutras & Aberdeen Research
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SAP Business One Cloud The same, done differently
* Not available in all regions
BUSINESS AS USUAL, FOR THE NEXT GENERATION
CHOICE
Subscription licensing*
Traditional licensing
MCaaS/OEM licensing
Full SaaS
Cloud or On Premise
OPPORTUNITY
New routes to market
New revenue stream
New ways of doing business
Platform for tomorrow
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SAP Business One Cloud
SAP Business One Cloud is a cloud-based, integrated business management solution designed specifically for small businesses or subsidiaries of large enterprises, offered exclusively through partners.
Complete SAP Business One is an end-to-end solution offering financials, customer relationship management, inventory management functionality and more (all essential business functions come from SAP or partners)
Simple Easy to set up, use, and customize
Scalable As business needs change, leverage pre-integrated partner solutions
Affordable Competitively priced, get started with just a few users
Benefits
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Scope Key benefits
SAP Business One Cloud solution
� SAP Business One Cloud technology that allows customers to share hardware and software
� Management of multiple customers in one landscape � Cloud consumption of SAP Business One at a competitive price � Sold and operated exclusively by SAP partners � Web application “Cloud Control Center” used by cloud operators (including
private clouds) for managing service units, tenants, upgrades, software components, and more
� Additional, easy, and affordable consumption for customers � Able to scale solution according to business needs � Solution operated by certified partners who understand the local business and
the small-business segment or industry � Easy to operate via compelling lifecycle management tools at reduced TCO
for partners
Solution today
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It’s all about velocity and cost efficiency
Implement
Sell
Market Build a cost efficient sales team • Only sell to the
prospects right for the offering
• Create a sales cycle ready for volume, think remote sales
• Prove the offering through demonstrations
Create clear, simple messaging • Target business needs before technology • Focus on the key customer issues that are
addressed by the offering
On-board customers quickly • Implement smart using a heavily
standardized approach • Build self-service materials • Get to go-live fast • Customer satisfaction is key
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Comparison of On-Premise and Hosted Installations
On-Premise Installation
Customer
Database Server
MS SQL Database Server Instance
Company DB
Integration Framework (B1i)
Remote Support Platform (RSP)
License Server
Cloud Installation
Data Center
Desktop Presentation Server
SAP Business One client
Citrix XenApp
In an on-premise installation, all resources are dedicated to a single customer. In a hosted installation, multiple customers can share the same hardware and software resources. We need to ensure that customers are separated from each other and cannot access each other’s data.
User Access Portal
Integration Server
Integration Framework (B1i)
SBO Common
Central Components Remote Support Platform
License Server, Mailer
B1_SHR
Workstation
SAP Business One client
Database Server
MS SQL Database Server Instance
Company DB for customer ...
Company DB for customer B
Company DB for customer A
Customer A
Customer B Customer …
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Customer Management
Landscape Management
Shared between Multiple Service Units
* Optional Components
SAP Business One Users
Cloud Control Center
Dedicated to a Single Service Unit
Domain Controller
SAN
Servers
Infrastructure Components
User Access Portal
Cloud Operators
Service Unit
Tenant Tenant
Service Unit
Tenant Tenant
Customer
Reseller Operators
SLD Client
Common Database
Database Instance
Company Databases
Integration Component*
Mailer*
System Landscape Directory
Remote Support
Platform* License Server Presentation
Servers Storage Extensions*
Mobile Users
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Customer Management
Landscape Management
Shared between Multiple Service Units
* Optional Components
SAP Business One Users
Cloud Control Center
Dedicated to a Single Service Unit
Domain Controller
SAN
Servers
Infrastructure Components
User Access Portal
Cloud Operators
Service Unit
Tenant Tenant
Service Unit
Tenant Tenant
Customer
Reseller Operators
SLD Client
Common Database
Database Instance
Company Databases
Integration Component*
System Landscape Directory
License Server Presentation Servers
Storage Extensions*
Mobile Users
B1 Cloud 1.1 On HANA Landscape
SUSE HANA DB
Windows 2008 R2 Windows 2008
R2
Windows 2008 R2
B1AH Mailer*
SUSE SUSE
HANA DB SUSE
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Introducing Customers and Tenants
A customer can run SAP Business One Cloud either: • With a trial license for SAP Business One Cloud • Or with a subscription license purchased for SAP
Business One Cloud • Or with a perpetual license purchased for SAP Business
One*
Each customer can have multiple tenants: • No SAP limit on the number of tenants • Equivalent to an on-premise SAP Business One
company database • Tenants could be used for
• Production • Different legal entities • Test • Development
*e.g. in the case of subsidiaries of large enterprises that wish to use the SAP Business One Cloud Landscape
Customer
Tenant
Tenant
Tenant
Tenant
Customer
Tenant
Tenant
Tenant
Tenant
Customer
Tenant
Tenant
Tenant
Tenant
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Introducing the Cloud Control Center
§ Web Application for managing SAP Business One cloud (Service units, tenants, upgrades, software components)
§ Tenant and User Management functionality for ease
§ Lifecycle Management
§ Many management tasks wizard driven
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System Integrator
LE-Subsidiary
CP Distribution
Private Cloud
End-‐to-‐End License-‐Sell-‐Implement
Full process design flexibility
Mo;va;on
Orchestrate your Business Network
Tap into cloud based business models
Value
Own the Value Chain
Customer/Partner Loyalty
Commercialize the Private Cloud
Banking Telecom Retail Accounting
SAP Business One Cloud Tailor Your Cloud to Your business network
Legal Compliance
41 Localizations
Geographical coverage
27 Languages in 150+ countries
Industries
> 500 Add-Ons
LE proven
Ø > 2,100 Subsidiaries
SME Proven
> 800,000 Users
Capabili;es available in a mul;-‐tenant deployment
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Other Aspects to consider when selling SAP Business One Cloud
Being successful with SAP Business One Cloud is not just about product: • The right GTM strategy
• Marketing, Sales and Support • Developing clearly defined target markets and creating repeatable business
• Developing a pricing model that is simple for customers to understand and covers: • Add-ons • Implementation • Support • Upgrades (i.e. think about wrapping them into the price)
• Developing the right lifecycle model for your solution • Demonstrating the tangible benefits of your Cloud solution • Putting all of the above into a cohesive value proposition
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Infrastructure Owner
Questions about:
q SAP HANA Infrastructure
q Business One Cloud q Cloud Control Center q Landscape design q User access Portal q TCO q Landscape Sizing q High Availability
q SAP Business One requirements
Wayne Zhang [email protected]
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Documentation
SAP Notes:
2020657 - SAP Business One, version for SAP HANA on VMware vSphere in production (controlled availability)
1995460 - Single SAP HANA VM on VMware vSphere in production
2058870 - SAP Business One, version for SAP HANA on public Infrastructure-as-a-Service (IaaS) platforms
1788665 - SAP HANA Support for Virtualized Environments
1944415 - Hardware Configuration Guide and Software Installation Guide for SUSE Linux Enterprise Server with SAP HANA and SAP Business One
SCN
SAP HANA virtualized – Overview (http://scn.sap.com/docs/DOC-60329)
SAP HANA Guidelines for running virtualized (http://scn.sap.com/docs/DOC-60312)
SAP Business One, version for SAP HANA now productively available in Amazon Web Services (http://scn.sap.com/docs/DOC-58764)
Upgrading SAP B1 Cloud http://scn.sap.com/community/business-one/blog/2014/06/09/upgrading-sap-business-one-in-the-cloud
SAP.com
http://www.sap.com/solution/sme/software/erp/small-business-management/cloud/index.html
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Thank you
Contact information: Duncan Speidel @Duncansb1
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