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More than a checkbox"e next generation of mobile apps in the enterprise
Michaël Chaize | Flash Platform EvangelistRIAgora.com | @mchaize
Wednesday, November 2, 2011
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Menu
!e rise of mobilitySmartphones/Tablets and Enterprise apps
Design Driven DevelopmentSome tips
Adobe solutionsQ&A
2
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Enterprise applications
3
Easily interact with the Enterprise knowledgeanywhere & at any time
The ultimate goal for Enterprise users:
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®
Copyright 2008 Adobe Systems Incorporated. All rights reserved. 4
Evolution of applications in the Enterprise
MAINFRAME
REAC
H
Local
Global
RICHText UI Integrated media GUI
CLIENT/SERVER
WEB APPLICATIONS
2004
1992
1998
RICH INTERNETAPPLICATIONS
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Enterprise applications
5
Real-Time ACCESS to my Enterprise Knowledge
INTERACTION
QUALITY IMPROVEMENT
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Human interactions with the Enterprise knowledge
6
Working with paper•Interact directly on the information•One single plan•Learnt at school•Knowledge not centralized•Expensive
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Collaboration on a wall•Interact directly on the information•One single plan•Learnt at school•Knowledge is lost•One at a time
Human interactions with the Enterprise knowledge
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!e era of PC•Knowledge is centralized•Extended company & Collaboration•Mouse and Keyboard•Learning curve•No mobility at all
Human interactions with the Enterprise knowledge
Wednesday, November 2, 2011
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What inspired a PC is not inspiring
anymore
Human interactions with the Enterprise knowledge
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Laptops•First a"empt of mobility•Extends the work area (home vs office)•Confort•Network access•Worst interactions ever
Human interactions with the Enterprise knowledge
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Mobility......with some constraints
Human interactions with the Enterprise knowledge
Wednesday, November 2, 2011
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Smartphones•Total mobility•Confort•Typing experience•Small screen = less information
Human interactions with the Enterprise knowledge
Wednesday, November 2, 2011
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Tablets•Total mobility•Confort & autonomy•Typing experience•Large screen•Pleasure and work on the same device
Human interactions with the Enterprise knowledge
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Introduce a new device in your company
IT Services End users
Main challenges:
Process to secure con!guration and deploymentDeploy and managed approved appsEnsuring mobility is auditable and compliantReadying Help Desk for support calls(study by Impetus)Running existing applicationsWelcome a new Operating System
The facts:
Some PC cannibalization is expected to occur.One tablet for work and home
"ey want the latest tabletNative apps deliver the experience that people
expectCompanies will take years to de!ne a mobile strategy, but employees won’t wait that long.
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Introduce a new device in your company
Users are already hidden ninjas!ey want "rst-class interactions
!ey want to use their own devices
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"e rise of mobile devices
16
Yes, it’s already happening !But it requires expertise.
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Mobile projects in the Enterprise today
TopManagers
Salesforce
Audit /Inspection
Key factsClear
- Real-time information- Dashboards
> Improve decision making time and quality
Key factsClear
- Read and Write in the CRM
> Increased efficiency and productivity> Improve knowledge quality
Key factsClear
- Capture data on the !eld- Access to technical information
> Increased efficiency and productivity> Reduce the risk of errors
Extending our core RIA values
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Mobile users in the Enterprise tomorrow
Anyone
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A$ention please !
Tablets are not THE solution !!e classic El Dorado effectTablet is just a new asset to solve users problems
http://www.flickr.com/photos/_belial/
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A$ention please !
Methodology
Web projects are more mature than Enterprise applications projects
http://www.flickr.com/photos/_belial/
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Device Groups
1 32
Feature Phone Smart Phone Touch Phone extensible
21
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Mobile Sites vs. Transcoding
not a subset
!
+ownership
22
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Web: 1995
Webmaster Businessdaysword fileshtml websites
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Apps: 2011
Webmaster Businessdaysword fileshtml websitespptapps well...
App Developer
+ uncertainty(third party review process)
24
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publish and sync
Manage Apps...
everything is content
25
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Manage Apps...
26
Content-driven apps
Data-driven apps
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A classic IT fail
27
v
Cameras
Video chat Take pictures
Draw on pictures
Microphone
VoIP Voice Recognition
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"e traditional way for Enterprise apps development
28
v
What do you need ?
Express the needs in a doc
Technical speci!cations
Back-end + UI developments Delivery
LOB IT
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v
What problems are you facing ?
Observe, Observe, Observe
Find solutions designing the UI
Technical solutions to serve
the UIDelivery
D.D.D - Design Driven Development
Whatto build ?
Howto build ?to scale ? Analytics
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Bridge betweenthe context, people,and the system•Gather local information•Extend your eyes, your ears
"e number one opportunity for our community
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CareCloud demo
Use ANEto collect patient
data
Video ChatShare what you see, what you
hear
Get advice from an expert
Read patient documents from
the cloud
Consider the context and
adapt the userexperience
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Why is it so complex ?..
Because...it’s very VERY different from developing a website or a desktop application
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Context
33
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320px
480p
x
800p
x
480px
34
Screens
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44px7mm
≠
35
Finger
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Native keyboard
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Navigation
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Visual Feedback
visualfeedback
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Visual Feedback
Demo
www.lafabrick.com
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Dynamic layout
Optimize your surface of rendering
Use dynamic layouts
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Dynamic layout
Wednesday, November 2, 2011
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Disruptive UI
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Adobe solutions for mobile development
43
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Native Mobile Application Development Model
NativeApp
NativeApp
NativeApp
NativeApp
Additional OS’s
A costly, inefficient development model
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PhoneGap Overview
■ Open Source HTML & JS-based solution for cross platform mobile development.
■ Web view + JavaScript API/Native Bridge to connect to device APIs
■ Works with all JS Frameworks (jQuery, jQuery Mobile, Sencha, MooTools, etc…)
■ Simple plugin structure for native functionality not exposed PhoneGap SDK
■ Simple multi-platform cloud-based compiler: h$ps://build.phonegap.com/
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PhoneGap Platforms
■ Apple iOS
■ Android
■ BlackBerry 4+
■ HP WebOS
■ Symbian
■ Samsung Bada
■ Windows Phone 7 - Mango
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Native Mobile Application Development Model
NativeApp
NativeApp
NativeApp
NativeApp
Additional OS’s
A costly, inefficient development model
Wednesday, November 2, 2011
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Adobe Flex
Additional OS’s
Flex Application
One Tool, One Language, One Codebase
Any Platform
Common codebase
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"e basics
49
Flex is a free and open-source SDK to build RIA
Set of components, Data binding, RIA/UI framework, MVC, Continuous integration
Easy to learn, Fun, Mature, Professional tooling (Eclipse), DEBUG
Designed for JAVA, PHP and .NET developers
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In other words
50
Framework to build professional and
maintainable user experiences
connected to your existing back-end
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Why Flex ?
51
Focus on the user-experience ?
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Hotline at Adobe
52
BEFORE FLEX
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Hotline at Adobe
53
AFTER FLEX
15%faster
15%cust. sat.
10>1training.
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NATO
54
BEFORE FLEX
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NATO
55
AFTER FLEX
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Car industry
56
BEFORE FLEX
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Car industry
AFTER FLEX
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Adobe solutions for mobile development
58
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How can we answer Enterprise basic needs ?
sync
LCDS DATA MASHUP LCCS
Offline/Online Data Synchronization
Dashboard and advanced data visualization
Real-time Collaboration
CQ5
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How to measure success ?
Looking at the stars ?
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Adobe and mobile applications
Designers
Developers
Design & Develop
Content managers
Manage the content Measure & Analyze
Businessanalysts
A
B
C
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Michaël Chaize | Flash Platform EvangelistRIAgora.com | @mchaize
http://tinyurl.com/maxtablets
Wednesday, November 2, 2011