Download - Bdc templates training regional v1
10th May 2013
TEMPLATES TO GO!
AGENDA
2
• Track Records. Case Studies. Client
Testimonials.
• The Colliers Asia Pitch Process.
• Customisation thresholds for departments.
• Resources: Where to find them. What are the
must-haves. Brand guidelines
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TRACK RECORDS
CASE STUDIES
CLIENT TESTIMONIALS
TRACK RECORDS
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• Track Record Templates now
available on share point.
• Note the different skyline for
each division. All skylines have
been updated for each
Division’s templates.
• Amount transacted to be in
both USD and SGD.
• Track Records to be updated
by 27 May 2013 (Monday).
CASE STUDIES
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Case Studies to be updated on the Colliers
site: MAKE YOUR CASE
Case studies to be updated by 27th May
2013 (Monday).
https://casestudy.colliersasia.com/Pages/Search.aspx
CLIENT TESTIMONIALS
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• Client testimonials need to be
extracted in whichever format
they are in: Email, hard copy
letters etc.
• Upload them into the BDC
shared folder according to
Division.
• To be updated by 27th May
2013 (Monday)
Colliers Pitch Process
and Customisation
Threshold
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COLLIERS PITCH PROCESS
Inform the local Business Development Centre (BDC)//BD Rep
1. Inform
2. Form Submission Team
3. Seek to understand Internal Meeting
4. Client MeetingSeek to understand
5. Writing the submission
6. Peer review
7. DebriefInternal Session
FEE THRESHOLD FOR CUSTOMISATION
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DIVISION Threshold for Customisation (In country’s currency or USD)
Project Management >
Industrial (Project & Sales/Project & Leasing)
>
Retail Services >
Office Service >
Real Estate Management >
Facilities Management >
Auctions >
Valuations >
Plant & Machinery >
Investments >
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RESOURCES:• WHERE TO FIND
THEM.• WHAT ARE THE
MUST-HAVES.• BRAND GUIDELINES
1. Go to: http://dashboard.colliers-asia.com/
2. Click on ‘ Marketing & Communications’
RESOURCES: WHERE TO FIND
RESOURCES: WHERE TO FIND
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3. Click on ‘Business Development’
4. All available BD Template Folders
PRESENTATIONS: Know your covers!
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INDUSTRIAL SERVICES INVESTMENT SERVICES
OFFICE SERVICES PLANT & MACHINERY PROJECT MANAGEMENT
FACILITIES MANAGEMENT
PRESENTATIONS: Know your covers!
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REAL ESTATE MANAGEMENT RESIDENTIAL SERVICES RETAIL SERVICES
VALUATIONS
MUST HAVES FOR EACH PRESENTATION
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ABOUT COLLIERS STATISTICS PAGES
COLLIERS INTERNATIONAL
Page 1
COLLIERS ASIA
Page 2 Page 3
MUST HAVES FOR EACH PRESENTATION
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DIVISIONAL STATISTICAL INFORMATION
• To be filled in and updated by specific Divisions.
• Can be tailored to suit specific clients.
MUST HAVES FOR EACH PRESENTATION
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3 X 3s ACCELERATORS
PROPOSALS
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MUST HAVES FOR ALL PROPOSALS
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PROPOSALS
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Must haves for all Proposal Content
S.W.O.T. Analysis
STRENGTHS
Located in the developing XXXXXX development region that is in close proximity to Singapore
WEAKNESSES
Leasehold tenure of years whereas most XXXX properties are freehold in
OPPORTUNITIES High property prices in
Singapore and governmental curbs on investment property pushing investors to look out of Singapore.
THREATS
The unsustainable success of the XXXXX region affecting property values
PROPOSALS
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Must haves for all Proposal Content
GAP Analysis
CURRENT SITUATION DESIRED SITUATION
Existing Managing Agent mostly meeting, but not exceeding, owner / occupier expectations Lack of customer service with missed opportunity to strengthen tenant relations and maintain meaningful dialogue with occupiers On-site Managing Agent team operating as a stand-alone unit with limited HQ support and little focus on ensuring the asset’s future viability
Experienced and proficient Managing Agent team to deliver value via strategic and tactical management of the asset Engaging tenant relations programme and a team that takes advantage of building strong rapport with tenants at every opportunity Efficient processes in place with adequate HQ support providing a “second set of eyes”, assisting <LOCATION> build its brand and maintain its competitiveness
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PROPOSALS
Must haves for all Proposal ContentWhy Colliers? A Summary of the 3 X 3s.
BRAND GUIDELINES - COLOURS
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ColliersLight BlueR:0G: 147B: 208
ColliersDark BlueR:0G: 70B: 127
ColliersYellowR:255G: 196B: 37
ColliersRedR:238G: 49B: 36
ColliersDark GreyR: 75G: 75B: 75
Do not deviate from these colours
Primary Corporate Colours
BRAND GUIDELINE - FONTS
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Font Colours: Presentations
For presentations, the primary font colours for content and headers is Colliers Dark Grey
ValuesR: 75 G: 75 B: 75
Heading: Font size 28
Subheading: Font size 20
Content: Font size <18
BRAND GUIDELINE - FONTS
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Font Colours: Proposals
Section headerFont: Arial, BoldFont size :12All Caps.Colour: Colliers Dark BlueSection Sub Header
Font: Arial, BoldFont size: 11All Caps.Colour: Colliers Light Blue
Body TextFont: ArialFont size: 10Sentence CasingColour: Colliers Dark Grey
More information on these can be found in the visual guidelinesavailable in the Marketing Hub.
Disclaimer: This presentation and the calculations shown herein have been prepared by The Colliers International as a guide only. Any interested party seeking to rely on the contents should undertake its own inquiries as to the accuracy of the information. Colliers International does not guarantee, warrant the accuracy or represent the information contained in this document and excludes unequivocally all inferred and implied terms, conditions and warranties arising out of this document and excludes all liability for loss and damage arising there from including any loss of profits, business or anticipated savings.
Colliers International (Singapore) Pte Ltd1 Raffles Place#45-00 One Raffles PlaceSingapore 048616CEA Licence No. L3004691J 25
Q & A
Thank you!