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WHO TOOK THE SURVEY?
WHAT VALUES DO CUSTOMERS SEEK FROM A CLOUD IAAS SOLUTION?
WHAT VALUES DO CUSTOMERS SEEK FROM A CLOUD IAAS PROVIDER?
HOW ARE CUSTOMERS USING CLOUD IAAS TODAY?
There’s a lot to consider when it comes to the cloud buying process. Security, compatibility and managed services are just a few important offerings cloud buyers have to consider. But, what matters most to cloud consumers?
In January 2013, cloud services provider Bluelock set out to better understand the consumer’s needs and desires for aninfrastructure-as-a-service offering. More than 325 individuals took the 11-question survey over a period of three months.
Individuals represented companies of all sizes, industries and job titles. Despite their demographic differences the consumers were united in many of their value rankings, sentiments and use-cases. The results create a strong
picture of what matters most to the IaaS consumer now, and what they expect to care about in the future.
Increase infrastructure reliability and performance
61%Technology
37%0-99
18%100-499
16%10,000+
15%1,000-4,999
7%500-999 7%
5,000-9,999
11%Other
7%Finance
7%Education
4%Communications
3%Manufacturing
3%Government
2%Retail
2%Utilities
Reduce cost, wasteand inefficiency
High quality of service and support experience
Adaptability in service delivery(business processes, platform configurations,terms of service, etc.)
Help change organizational behaviorsby aligning consumption with cost
Remove infrastructure distractions to focus on more strategic issues
Advice, approaches and tools to makedecisions about using IaaS effectively
Provider offers compatible and familiar tools and capabilities
68%
IT-focused job role
32%
business-focused job role
MOST IMPORTANT BENEFIT LEAST IMPORTANT BENEFIT
MOST IMPORTANT BENEFIT LEAST IMPORTANT BENEFIT
of people agree that “Public Cloud is safe and secure”
82%
HOW DO CUSTOMERS PLAN TO USE CLOUD IAAS IN THE FUTURE?
4 out of 5 people do NOT agree that“Public Cloud is a threat to my job”
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Test, development or pre-production workloads
Business criticalapplications
New productionworkloads
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SOURCES:Bluelock 2013 Cloud Values Survey.
www.bluelock.com
WHAT CUSTOMERS ACTUALLY SEEK FROM IAAS PROVIDERS
Test, development or pre-production workloads
New productionworkloads
Disasterrecovery
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BENEFITS AND ADVANTAGES OF CLOUD INFRASTRUCTURE-AS-A-SERVICE
COMPANY SIZE(num. employees)
INDUSTRY
