Think Big. Do Bigger.
Kris Duggan
Keynote on April 16, 2015
A Few Years Ago…
Fitbit for Work
• 42% more steps
• 78% higher achievement
• 1% better everyday
How High Performing Companies Manage Goals
Open Measurable Frequent
So Why Does This Matter?
Only 13% of knowledge workers are engaged at work
13%
Gallup. “State of the Global Workplace,” October 8, 2013.
Only 7% of employees fully understand how they can help achieve company goals
7%
Robert S. Kaplan and David P. Norton, “The Strategy-Focused Organization,” Harvard Business Publishing, September 2000.
From cascading and top-down to cross-functional and bottom-up
Hierarchy… …Network
VP
Director
Director
SVP
VP
Director
Director
VP
Director
Director
1 in 2 senior leaders update their goals throughout the year
1 in 3 managers update their goals throughout the year
1 in 5 frontline employees update their goals in a given year
Stacia S. Garr, “High-Impact Performance Management”, Bersin by Deloitte, December 2014
Companies that do goal setting quarterly are
3.5x more likely to be
top performers in their industry
Stacia S. Garr, “High-Impact Performance Management”, Bersin by Deloitte, December 2014
50k goals110k
check-ins
How often does your company set goals?
Annually
Quarterly
More frequently
Twice a year
Never
44%
32%
10%
8%
6%
Does everyone in your organization know your company's top goals?
45%Yes
55%No
What would you like to learn at Goal Summit?
Openness and cross-functional collaboration72%Manager and individual productivity72%Intersection of goal and performance management64%Frequent goal setting process47%
2 million knowledge workers represented
(Size of Houston!)
At this event we have
Our goal is to drive companies to become operationally excellent
and provide powerful insights about how work gets done
Welcome to Goal Summit