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Beyond the Google Search ApplianceWith Lucidworks Fusion
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Ground rules
+ To ensure audio quality, all attendees are muted. + Feel free to put any questions into the GotoWebinar chat area. + Having issues? Email [email protected] or Follow
@mcplusa and we’ll respond via Direct Message or by email.
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Agenda
1. Intro2. Welcome3. About MC+A4. GSA Overview: The Long Winding Road.5. Plan your Transition
a. Stepsb. Alternatives
6. Lucidworks7. Google Search Appliance Manage Services8. Q&A
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Today’s Speakers
William Tseng
Senior Sales Engineer
Lucidworks
Stephen Klava
GSA Deployment Specialist
MC+A
Michael Cizmar
Managing Director
MC+A
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About MC+AConnecting Business Intelligence.
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Leadership
Award WinningWe won the Innovation Partner of the year award from Google Search for Work.
Global CompanyOffices located in Chicago, San Francisco and Santiago Chile.
Deep experienceOver 200 search related deployment, 12 commercial content connectors & 15 years of experience in search.
TransformativeWe transform business through technology and change management. We help users find magical moments that previously did not exist.
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What we do
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Our Clients
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Our Practices
Cognitive SolutionsSearch should be a vital part of every business process and workflow.
Custom DevelopmentOnshore and nearshore custom application and solution development.
Analytics/Big DataIf it is worth building it should be worth measuring. Data is the new currency in the enterprise.
Change ManagementMoving from current state to future state in the enterprise, involving people, process and technology.
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GSA Overview
The Long Winding Down
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What did the GSA attempt to solve?
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Hidden in Plain Sight
In 2016...Why can’t I find what I’m looking for?
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Hidden in Plain Sight
80% of all data is unstructured.
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Hidden in Plain Sight
Information Workers spend 2.5 hours a day searching for information.
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Hidden in Plain Sight
known knowns, known unknowns, unknown unknowns and unknown knowns.
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Where we’re at today.
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Last chance to get your GSA - Enjoy 2 year sales through 2016.
GSA Introduction - First Google product for enterprises in the
market.
Goodbye GSA - No new sales. Appliances start to shut off.
No new sales - Get 1 year extensions through 2017.
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Plan your Transition
Plan early plan often
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It Starts with an Assessment
What did you aim to accomplish by implementing a Google Search Appliance
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High Level Questions for Assessment
+ How many GSA’s do we have?
+ Which part of the business owns the GSA’s?
+ Do you have resources allocated to keep them working?
+ What connectors/content sources are being indexed?
+ Deployment done with internal/external resources?
+ Are Analytics being tracked and reported?
We have an assessment guide to help
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Did your GSA initiative achieve its goals
Audit the GSA to determine what it was meant to...was it successful
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Did we achieve our goals?
+ Assess accomplishments to original goal?
+ Do you want an OEM equivalent?
+ Identified gaps that should be resolved in any migration?
Get our GSA Assessment Guide .
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The transition.
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Plan for the Future
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Wait for Google ‘Springboard’
Google’s future cloud based search solution
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Google Springboard
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Move to Cloud
Considering the opportunity of the Cloud
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Cloud Vendors
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Coveo Search
+ In ‘Leader’ Magic Quadrant for Enterprise Search+ Tight integration with Salesforce and Sitecore
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Amazon CloudSearch
+ Integrated with AWS+ Fully Managed + Content needs to be in AWS (Storage Gateway)
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Elastic Cloud
+ Fully Managed Instance+ Requires development for ingestion and UI
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On Premise Open Source
Options for On Premise
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Stay On Premise with Open Source
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Elastic
+ Flexible Toolset Beyond Search+ Requires development of ingestion and UI+ Security
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Solr
+ Flexible+ Strong Developer Support
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Lucidworks Fusion
+ Strong development support+ Security+ Programmatic APIs
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Based in San Francisco
Offices in Bangalore, Bangkok, New York City, Raleigh, Munich
Over 300 customers across the Fortune 1000
Fusion, a Solr-powered platform for search-driven apps
Consulting and support for organizations using Solr Produces the world’s largest
open source user conference dedicated to Lucene/Solr
Lucidworks is the primary sponsor of the Apache Solr project
Employs over 40% of the active committers on the Solr project
Contributes over 70% of Solr's open source codebase
40%
70%
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Digital Business or Out of Business
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47% of revenue in 2020 influenced
by digital—Forrester
http://blogs.forrester.com/nigel_fenwick/15-12-08-the_state_of_digital_business_2016_to_2020
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Search is a primary value creator in this
transformation.
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If you can’t find it, then you can’t…
R&D Online Retail
Customer Insights
Fraud & Compliance
Customer Service
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Enterprise search is broken.
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` `User expectations changed.
Customers expect Employees expect
1
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Big data was supposed to eliminate information silos.
2
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Instead, the silos just got bigger.
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IT is not equipped for Search.
3
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All Your Data
• Over 50 connectors to integrate all your data
• Robust parsing framework to seamlessly ingest all your document types
• Point and click Indexing configuration and iterative simulation of results for full control over your ETL process
• Your security model enforced end-to-end from ingest to search across your different datasources
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• Over 50 connectors to integrate all your data
• Robust parsing framework to seamlessly ingest all your document types
• Point and click Indexing configuration and iterative simulation of results for full control over your ETL process
• Your security model enforced end-to-end from ingest to search across your different datasources
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ExperienceManagement
• Relevancy tuning: Point-and-click query pipeline configuration allow fine-grained control of results.
• Machine-driven relevancy: Signals aggregation learn and automatically tune relevancy and drive recommendations out of the box .
• Powerful pipeline stages: Customize fields, stages, synonyms, boosts, facets, machine learning models, your own scripted behavior, and dozens of other powerful search stages.
• Turnkey search UI(Lucidworks View): Build a sophisticated end-to-end search application in just hours.
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• Relevancy tuning: Point-and-click query pipeline configuration allow fine-grained control of results.
• Machine-driven relevancy: Signals aggregation learn and automatically tune relevancy and drive recommendations out of the box .
• Powerful pipeline stages: Customize fields, stages, synonyms, boosts, facets, machine learning models, your own scripted behavior, and dozens of other powerful search stages.
• Turnkey search UI(Lucidworks View): Build a sophisticated end-to-end search application in just hours.
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Operational Simplicity
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Typical Apache Solr Deployment Architecture
Optional
Worker Worker Cluster Manager
Spark/Hadoop
Shards Shards
Solr
HD
FS
Shared Config Management
Leader Election
Load Balancing
ZK 1
Zookeeper
ZK N
Nutch/Heretrix
Log Proc.Mahout
(Recommender)
ManifoldCF* (Connectors)
Security(Roll your own)
Roll your own
*only 12 connectors available, compared w/ 60+ in Fusion
SiLK
Scheduling(cron?)
Admin UI
Deployment(Roll your own)
Monitoring(Roll your own)
Relevance Tools(Roll your own)
Tika ships w/ Solr, but can’t be scaled independently
NLP tools
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SECURITY BUILT-IN
Shards Shards
Apache Solr
Apache Zookeeper
ZK 1
Leader Election
Load Balancing
Shared Config Management
Worker Worker
Apache Spark
Cluster Manager
RE
ST A
PI
Admin UI
Lucidworks View
LOGS FILE WEB DATABASE CLOUD
Core Services
• • •
ETL and Query Pipelines
Recommenders/Signals
NLP
Machine Learning
Alerting and Messaging
Security
Connectors
Scheduling
Fusion Simplifies the Deployment
HD
FS
(Op
tio
nal
)
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SECURITY BUILT-INLOGS FILE WEB DATABASE CLOUD
Admin UI
Lucidworks View
RE
ST A
PI Fusion abstracts the
OS so you don't have to worry about that.
• Seamlessly Integration of your entire search & analytics platform
• All capabilities exposed through secured API's, so you can use our UI or build your own.
• End-to-End Security policies can be applied out of the box to every aspect of your search ecosystem.
• Distributed, Fault-tolerant scaling and supervision of your entire search application
Core Services
• • •
ETL and Query Pipelines
Recommenders/Signals
NLP
Machine Learning
Alerting and Messaging
Security
Connectors
Scheduling
Fusion Abstracts Open Source Bits
HD
FS
(Op
tio
nal
)
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SECURITY BUILT-INLOGS FILE WEB DATABASE CLOUD
Admin UI
Lucidworks View
Core Services
• • •
NLP
Recommenders / Signals
Blob Storage
Pipelines
Scheduling
Alerting / Messaging
Connectors
RE
ST A
PI
HD
FS
(Op
tio
nal
)
Fusion abstracts the OS so you don't have to worry about that.
• Seamless integration of your entire search & analytics platform
• All capabilities exposed through secured API's, so you can use our UI or build your own
• End-to-end security policies can be applied out of the box to every aspect of your search ecosystem
• Distributed, fault-tolerant scaling and supervision of your entire search application
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Fusion powers search for the brightest companies in the world.
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• 200%+ increase in click-through
• 91% lower TCO• Fewer support
tickets• Increase customer
satisfaction
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• 200%+ increase in click-through rates
• 91% lower TCO• Fewer support tickets• Increased customer
satisfaction
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With Fusion’s out-of-the-box capabilities, we skipped months in our dev cycle so we could focus our team where they would have the most impact.
We cut our licensing costs by 50% and improved application usability. The Lucidworks professional services team amplified our success even further. We’re all Fusion from here on out!”
“
Lourduraju PamishettySenior IT Application Architect
—
• 5 months to 5 weeks.
• Cut licensing costs by 50%
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With Fusion’s out-of-the-box capabilities, we skipped months in our dev cycle so we could focus our team where they would have the most impact.
We cut our licensing costs by 50% and improved application usability. The Lucidworks professional services team amplified our success even further. We’re all Fusion from here on out!”
“• 75% decrease in development time
• Licensing costs cut by 50%
Lourduraju PamishettySenior IT Application Architect
—
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• UX = $$$• Full text mobile
search• 90% increase in
conversions on mobile
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90% increase in mobile conversions
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• 70,000 active users• Out of 1M users
across all apps and devices
• Fusion reduced server footprint from 70 to 12.
72 servers required with Endeca
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• 70,000 active users• Out of 1M users
across all apps and devices
• Fusion reduced server footprint from 70 to 12
12 servers required with Fusion
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MC+A - Confidential and Proprietary
• Relevancy changes made live in production
• Increased search performance
• Fusion reduced server footprint from 70 to 4
Dramatically lower TCO with Fusion
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Practical Recommendations
Wrapping Up
MC+A - Confidential and Proprietary
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MC+A - Confidential and ProprietaryMC+A - Confidential and Proprietary
Google Search Appliance Manage Services
Wrapping Up
MC+A - Confidential and Proprietary
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MC+A - Confidential and Proprietary
Questions?
MC+A - Confidential and Proprietary
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MC+A - Confidential and Proprietary
Connecting With Us
www.mcplusa.com
plus.google.com/+mcplusa @mcplusa fb.com/mcplusa Channel MC+A
linkedin.com/company/[email protected]
MC+A - Confidential and Proprietary