Billing Design Project
NEW Water Kick-Off Meeting
April 2, 2015
NEW Water - Green Bay Metropolitan Sewerage District
Todays Agenda
• Introductions
• Project Background
• Billing Design Approach
• Project Plan and QA/QC
• Key Considerations
• Next Steps
• Questions/Discussion
2
Introductions - The Project Team
3
Project Manager
Isabella Schroeder
QA/QC and Technical
Resources
Michael Rotuno
Ertan Akbas
Lead Analyst
Aditya Ramamurthy
Support Analysts
A. Corrigan; B. Chenevy
Design
Tom Sinning
NEW Water Staff
Advisory and Testing
NEW Water
• Brian Vander Loop, Project Manager
• Bill Oldenburg, Pretreatment Coordinator/Assist. Project Manager
• Nathan Qualls, Director of Technical Services
• Mike Peroutka, IT Systems Administrator
• Eric Hepp - LIMS administer
• Holly Blazer - Analytical Chemist
• Timely respond to requests for information
• Provide critical direction
• Conduct testing
Key Participants
Responsibilities
Todays Agenda
• Introductions
• Project Background
• Billing Design Approach
• Project Plan and QA/QC Process
• Key Considerations
• Next Steps
• Questions/Discussion
5
Project Background
• NEW Water Current System:
• Owns and operates 2 Treatment Plants (Green Bay and De
Pere) with average daily flows of 35 mgd
• 18 wholesale customers, 2 contract customers
• 29 permanent metering stations
• Access/SQL based billing program
• Mission Communications M-800 units and web-based servers
for flow data
• MS SQL database for loading data
6
Project Background
• Billing Design Project:
• This project is the next step having completed the 2014
Billing Methodology Study which identified the preferred
billing framework for quantifying flow and loadings for
invoicing purposes.
• Project requires development and deployment of a billing
system to implement the preferred billing methodology and
simultaneously meet other objectives of NEW Water:
• Move to current technology
• Reduce manual entry of data
• Ease of use and maintenance
• New billing program in place for calendar year 2016.
7
Key Billing Methodology Changes
• Mass loading vs. concentration basis
• Smoothing of loadings – Year-to-date Actuals
and Remaining Month Estimates (budgeted)
• December end-of-year True-Up non-metered /
non-sampled areas
• Annual review of “proxy” stations and updates
as required to approved unmetered/unsampled
flows/loadings.
• Approved fixed loadings based on mass units
vs. concentration.
• No I/I Distribution Credit/Charge Allocation
Todays Agenda
• Introductions
• Project Background
• Billing Design Approach
• Project Plan and QA/QC Process
• Key Considerations
• Next Steps
• Questions/Discussion
9
Billing Design Approach
Provide a collaborative team
approach for development and
deployment of the customer
billing system that incorporates
frequent feedback from end
users, while optimizing the
system development time with
value-added activities.
10
Based on New Technology
Easy to Maintain Minimizes Manual Entry
Billing Design
System Development Life-Cycle (SDLC)
11
Todays Agenda
• Introductions
• Project Background
• Billing Design Approach
• Project Plan and QA/QC Process
• Key Considerations
• Next Steps
• Questions/Discussion
12
Project Plan Document
Scope of Services
Communications Management
Quality Management and Control
13
Project Budget
Project Schedule
Meeting Dates
14
Key Meeting Dates Date
#1: NEW Water Kick-off Meeting April 2, 2015
#2: Functional/Technical Design (20%) May 20, 2015
#3: Application Development Progress (40%) July 2, 2015
#4: On Site Alpha Testing (60%) August 13, 2015
#5: Beta Testing (90%) October 9, 2015
#6: On Site Program Training November 24, 2015
#7: Final Acceptance Meeting January 29, 2016
Data Access and QA/QC
SharePoint Site [Still in Progress] Remote Access: • NEW Water VPN (requires software and credentials on the
remote user’s PC) • LogMeIn Account
NEW Water Remote Testing/Development Environment: • complete with Access 2013 • snapshot copies of Billing, Starlims, and Rockwell SQL
Server databases • standalone copy of the current Access application
15
Todays Agenda
• Introductions
• Project Background
• Billing Methodology Approach
• Project Plan
• Key Considerations
• Next Steps
• Questions/Discussion
16
17
Meets Objectives of Billing
Methodology Study Based on New Technology
East to Maintain Minimizes Manual Entry
Key Considerations
Billing Methodology Alternatives
Bad Input
Data
Other Objectives
18
Potential
Future
Requirements
Statistical
Analysis
Other
Changes in
Sampling
Data and
Frequency
Todays Agenda
• Introductions
• Project Background
• Billing Methodology Approach
• Stakeholder Process
• Key Considerations
• Next Steps
• Questions/Discussion
19
Next Steps
20
Task Date
ARCADIS Activities:
• On-Site Interviews
• SharePoint Site
• Updated Project Plan
April 2 and 3
Week of April 6th
NEW Water Activities:
• Participate in Interviews
• Provide Requested Data
April 2 and 3
Next Meeting (20% Complete) May 20, 2015
Questions/Discussion
22