Transcript
Page 1: Bringing data science to community management: The importance of context

Context

Page 2: Bringing data science to community management: The importance of context

Bringing data science to community management

Donnie Berkholz@dberkholz

The importance of context

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Quantify all the things!

Flickr: koenvereeken

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Abstracting complex data

● Statistical variation vs unexpected outliers● Averages are not the answer● “Experimental” controls● Predictive analytics: GitHub

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