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Bringing users to your library through WorldCat
Pierre MalanDirector: Client Services
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Everything that can be invented has been invented.- - 1899, Charles Duell, U.S. Office of Patents.
I have traveled the length and breadth of this country and talked with the best people, and I can assure you that data processing is a fad that won't last out the year. - - 1957, The editor in charge of business books for Prentice Hall
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Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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Our staff understand what ourend users want from our catalog
• A – True• B – False• C – Don’t know
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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Our staff understand what ourend users want from our catalog
• A – True 20%• B – False 30%• C – Don’t know 30%
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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My library’s end users are satisfied with our online catalog
• A – True• B – False• C – Don’t know
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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My library’s end users are satisfied with our online catalog
• A – True 9%• B – False 42%• C – Don’t know 24%
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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My library’s cataloging practicesand priorities reflect what end users want from our catalog
• A – True• B – False• C – Don’t know
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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My library’s cataloging practicesand priorities reflect what end users want from our catalog
• A – True 24%• B – False 15%• C – Don’t know 17%
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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Specialist’s view:• Conformance to specifications (rules)• Priorities: Fullness and detail
Pragmatist’s view:• Make as many materials as possible available as quickly as possible• Priorities: speed and efficiency
End-user’s view:• Easy and convenient
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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What is most essential to help identify an item ?
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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What changes can be made to help identify an item ?
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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What is the most important information that help you find an item ?
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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Top data quality enhancements ? Librarians suggestions
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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Top data quality enhancements ? Users suggestions
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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In summary what did we learn ?
• Delivery is as important, if not more important, than
discovery.• Seamless, easy flow from discovery through delivery is critical.• Improve search relevance• Add more links to online full text (and make linkingeasy)• Add more summaries/abstracts: Make summaries more prominent• Add more details in the search results (e.g., cover art and summaries
Source: Online Catalogs: What users and Librarians want, OCLC ,2009
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Libraries need discovery tools because users want a single search box for everything. This is the only way to compete with Google. A discovery service must leverage advantages offered by libraries
Catalogs have benefits but don’t have an ideal interface.
Federated searching is far too slow for today’s user and not uniformly indexed/ranked. End users should not have to know database names or be required to sift thru long list of resources
Discovery services offer lots more opportunity to get a lot more out of indexes
Recent faceoff between EBSCO Discovery Service (EDS) and Serials Solutions
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How will we make it happen:WorldCat ?
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Client ComputingSocial networkingMobile Applications
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202 Millionrecords
1.6+ billionholdings
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SACat
GAELIC Libraries(Unisa)
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www.worldcat.org
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sabinet.worldcat.org
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sabinet.worldcat.org
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Unisa Library- As an example as part of GAELIC
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unisa.worldcat.org
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Individual user profile
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Linking to other social networks
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My preferred libraries
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Linking to full text
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Detailed content
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Individual user profile – more benefits
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University of Pretoria- As an example
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univofpretoria.worldcat.org/munisa.worldcat.org/m
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Enriched content- Table of content
Interface with III- Place hold on system
Mail Citation or link
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Thank you [email protected]