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Bronx Prevention Center, Bronx, NYLauren Shanker, MPH
Site Coordinator
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HPTN 064 N=210 with 95% retention for 12 months
HPTN 076 N=19 with 95% retention Maintaining 95% retention over past ten
years
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Financial challenges of participants Poverty Homelessness Instability and unemployment
Substance abuse Transportation Mental Illness Children and family responsibilities Work or School hours Length of Study
Fears about procedures
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Friendly and welcoming staff and environment Establishing good rapport Maintaining flexibility with participants Understanding potential conflicts Respect for participant time Retention efforts begin with pre-screening
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Clarity about requirements of study participation: Study length and visit duration
• Personalized retention efforts• Texting, email, phone• Adapting to participants needs• Cards, all staff interactions with participants• Staff huddles
Site itselfDécor, food/drinks, condoms, safe space, zen,events, etc.Staff reflect participant population and are accessibleALL contribute to retention
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Appointment reminders Email, text, calls, then emergency contacts, certified
letter, home visits Doing what ever possible and legitimate to
bring participant Taxi fare Metro card (subway/bus fare) Later or early hours on pre-set date
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KEEP TRYING!!
…Study closeout
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