Building the digital
campus: examples from
Norwegian national services
and collaborationsIngrid Melve, program director, UNINETTSRCE eInfrastructure day
Zagreb, April 5, 2017
2
TRONDHEIM
cc: Victor Velez - https://www.flickr.com/photos/26593263@N00
Internet in general (Norway, DESI 2016)
Universities
1. Connectivity: Good
2. Digital skills: identified as needing
to increase
3. Use of Internet: high, but variable
4. Integration: potential untapped
5. Digital services: Collaboration,
need for more selv service,
automation, simplification, data
centric eInfrastructure
The Nordic network landscape
5
6
Major reorganization of universities
Shared ICT is next
• Network
• HPC and storage
• Research data
• Student registry system
• Online services: libraries, repositories, cloud use, portals etc
• Joint procurement
Work smarter: quality up and cost down
Building rings, not links
Connect university and
college campus
Data traffic goes up
14500 km (11500 ex Svalbard)
59 POPs
120 routers
IRU with Broadnet until 2023.
1G, 10G, 100G
>40% load -> upgrade
Network status and plans
We will build/buy fiber to your campus
8
Croatia (DESI 2016)
eInfrastructure in Europe
1. Connectivity: Research network,
including eduroam, IoThings
2. Digital skills: how to use?
digital self confidence for teaching?
3. Use of Internet: variable
4. Integration: eInfrastructure
services, federated login, clouds,
data flows
5. Digital services: collaboration?
Open access? Data centric?
Strategy for ICT in universities
10
Data
Tools
Users
Data
• Data centric
Tools
• Research
• Education
• Analytics and admin
Users
• Researchers
• Students
• Teachers
• Management and support
DATA CENTRIC
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INFRASTRUCTURE
cc: Jeff_Werner - https://www.flickr.com/photos/48023467@N00
LOCAL RESPONSIBILITY
cc: fjakone - https://www.flickr.com/photos/42774923@N00
ICT for university and research
InfrastructureeInfrastructure
Education ResearchAdministration
and management
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COLLABORATION
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STANDARDS
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AUTOMATION
cc: Dean Hochman - https://www.flickr.com/photos/17997843@N02
Collaboration
Video
Assessments
Learning enviroments
Nordic collaboration on
requirements, procurement and
service delivery
Services for education
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ECAMPUS
cc: qthomasbower - https://www.flickr.com/photos/55943778@N00
Goals of the eCampus program
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ICT solutions for higher ed: simple
and good enough
Digital compentency (human
capital)
Digitalise ICT in learning
National solutions, shared
understanding
Ministry of education and research,
UNINETT program lead
70 million NOK, 5 (6-7) years
2012-2016 (initial idea 2009)
Proposed goals 2017-:
All users should be able to
access data, services and
infrastructure
The digital campus must support
varied learning formats
Systematic, from ad-hoc to
everyday practice
Collaboration local-national-
international
Make better use of data
DIGITAL LEARNING ENVIROMENTSPECIFICATIONS, INTEGRATION, PROCUREMENT
cc: qthomasbower - https://www.flickr.com/photos/55943778@N00
DIGITAL LEARNING ENVIRONMENTcc: JD Hancock - https://www.flickr.com/photos/83346641@N00
FILESENDER, BOXSHARING LUMPS OF INFORMATION
cc: theqspeaks - https://www.flickr.com/photos/83261600@N00
SfB, ADOBE CONNECT, WEBRTCMEETING PLACES
cc: davidroethler - https://www.flickr.com/photos/91752879@N00
SCREENCAST
cc: brianc - https://www.flickr.com/photos/51035606497@N01
FLIPPED CLASSROOM
cc: Ed Yourdon - https://www.flickr.com/photos/72098626@N00
FORELESNINGSOPPTAK
cc: uniinnsbruck - https://www.flickr.com/photos/39213312@N07
MEDIASITE, KALTURAVIDEO INFRASTRUCTURE
cc: HckySo - https://www.flickr.com/photos/54191388@N00
Media production Distribution
Digital
Organizational foundation
DigitalTechnological foundation
Ownership and usage
competence competence
Lecturer
mobile
meta data markup
editing
capture
auditorium,
video conference
and retrieval
conversion
storage and archive
licensing
support for search
LMS, VLE
podcast, RSS
streaming
Access everywhere
l
l
l
l
l
l
l
l
l
l
l
l
Learning environment
Pedagogic support
Classes, courses, student groups
Students
Standards, data formats, meta data formats
Equipment, work flow
Media management
liTunes, YouTube
Shopping list Roadmap for video in education
Local investment Shared services
Digital competence
Web meeting support
Video conference room and handholding
Lecture capture agents
• Screen capture or video?
• Automated lecture hall
Portal/LMS integration
Identity management
Common specifications
Network for competence
Web meeting service
Video conference support
Lecture capture server
• Multiple solutions
• Media management
Storage
Access management
Common specifications
SHARED IMPLEMENTATION
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SHARED INVESTMENT
cc: jonathan mcintosh - https://www.flickr.com/photos/68979377@N00
Work methodology
33
Working groups: open and coordinated
Best practice: identify, document, share
Collaboration with vendors and suppliers:
partnership, procurement
Development agreements: Pre-
procurement procedures, partnership
Cost/benefit assessments: document,
share
BEST PRACTICE
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OPEN WORK
cc: JD Hancock - https://www.flickr.com/photos/83346641@N00
BEST PRACTICE
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Digital competence (opinion)
Students Faculty ICT
Digital skills High Variable High
Competence Low High Medium
Digital confidence High Low High
Digital competence Low Medium Medium
Digital skills: how to use computer
Digital competence: use ICT to evaluate, understand, organize,
locate, use and create
Digital confidence: willing to try (and fail)
CAMPUS BEST PRACTICE
cc: ShironekoEuro - https://www.flickr.com/photos/41893519@N07
Technical infrastructure
39
Server consolidation, share end system procurement agreement
Local user support, link with working group
• University users need local support teams: some had, some have built (some still lack)
• Local support was done by “fire souls” (those who care), not by support teams
Support portal
Things take time
• Education changes take time: Professors want to deliver proven good teaching, test and
wait for next semester to deploy
KNOWING HOW TO
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ICT use in higher education
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Proposed strategic goals 2017-:
All users should be able to access data, services and infrastructure
The digital campus must support varied learning formats
Systematic, from ad-hoc to everyday practice
Collaboration local-national-international
Make better use of data
DIGITAL SKILLS, COMPETENCY
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Quality development
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Shared understanding of what is needed
Technology maturity
Timing, in relation to work in a topic, study program, institute or
institution
Collaboration with other national agencies
Local support team organization
Local eCampus projects
Arena for digitisation
EDUROAM
cc: Andreas Solberg - https://www.flickr.com/photos/36761653@N00
Skype for
Business
as a service
Production March 1 2016
Joint effort by UNINETT, NTNU and University ofTromsø
Highly redundant design
Integrated with our SIP infrastructure
Internal
Bridge
External
External Firewall
Bridge Firewall
Edge pool TRDEdge pool TOS Reverse-Proxy TOS Reverse-Proxy TRD
Enterprise pool TOS Enterprise pool TRD
TOS
SQL Primary SQL Mirror
SQL Witness TRD
TRD
SQL Primary SQL Mirror
SQL Witness TOS
Web Application Server TOS Web Application Server TRD
TOS TRD Persistent Chat stretched pool
DFS file share TOS DFS file share TRD
Mediation pool TOS Mediation pool TRD
UNINETT Sanntid PSTN UNINETT Sanntid PSTN
sip.s1.l.uhad.noav.s1.l.uhad.no
web.s1.l.uhad.no
sip.s2.l.uhad.noav.s2.l.uhad.no
web.s2.l.uhad.no
lyncdiscover.s1.l.uhad.nomeet.s1.l.uhad.nodialin.s1.l.uhad.no
lyncdiscover.s2.l.uhad.nomeet.s2.l.uhad.nodialin.s2.l.uhad.no
Tromsø TrondheimTromsø Trondheim
CERT
cc: atomicbeard - https://www.flickr.com/photos/39587102@N07
INFORMATION
FOR HUMANScc: Marc Wathieu - https://www.flickr.com/photos/88133570@N00
INFORMATION
FOR SYSTEMS AND MACHINEScc: camknows - https://www.flickr.com/photos/13101664@N03
INTERNET OF THINGS
cc: .solo - https://www.flickr.com/photos/60648084@N00
PROCUREMENT
cc: Bunshee - https://www.flickr.com/photos/8659134@N06
MAKE SIMPLE SOLUTIONS: BEST PRACTICE
cc: silverfox09 - https://www.flickr.com/photos/22296476@N00
WORKING GROUP
cc: bgolub - https://www.flickr.com/photos/8246716@N04
STRATEGIC ICT GOALS
EDUCATION, RESEARCH, ADMIN, SECURITYcc: marfis75 - https://www.flickr.com/photos/45409431@N00
SHARED SOLUTION ACCEPTANCE
cc: Denis' Life - https://www.flickr.com/photos/41771027@N08
MAKE DECISION TOGETHER
SHARE IMPLEMENTATIONScc: snigl3t - https://www.flickr.com/photos/58598613@N00
BEST PRACTICE
cc: Utah National Guard - https://www.flickr.com/photos/47326183@N07