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BUSINESS LETTERS
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STYLES OF LETTERS (EMAILS)• Formal – is written to people the writer
doesn´t know, it doesn´t have a personal tone
• Neutral – is often written to people the writer knows but not very well or to people who are in a formal relationship with us (boss, colleagues, old clients…)
• Informal – is written to friend or work partners we know very well and long
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PARTS OF THE LETTERS• Letterhead• Date• Inside address• Salutation• Body• Complimentary closing• Space for signature• Your name, typewritten• Enclosures
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LETTERHEAD= is the heading at the top of a letter
• It usually consists of a name and an address, and a logo or corporate design, and sometimes a background pattern.
LETTERHEADDATEINSIDE ADDRESS
SALUTATION
BODYCOMPLIMENTARY CLOSING
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INSIDE ADDRESS= is the name and address of the person the letter is sent to
• The right form of English address:
Mr (Mrs, Miss, Ms) X Y1 Our StreetTownPostcode
LETTERHEAD
DATE
INSIDE ADDRESSSALUTATION
BODYCOMPLIMENTARY CLOSING
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SALUTATION= a polite greeting at the beginning of letter, for example „Dear sir“
LETTERHEAD
DATEINSIDE ADDRESS
SALUTATIONBODYCOMPLIMENTARY CLOSING
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BODY OF LETTER= the main part of the letter
• Contains more paragraphs• Write the space between
paragraphs• Is the part where we write
what we need• It´s the most important part
LETTERHEAD
DATEINSIDE ADDRESS
SALUTATION
BODYCOMPLIMENTARY CLOSING
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COMPLIMENTARY CLOSING= a polite or friendly final sentence written at the end of the letter
• Usual closings:• Sincerely• Yours truly • Awaiting your reply • Thank you for your time • Kindest regards • Best wishes
LETTERHEAD
DATEINSIDE ADDRESS
SALUTATION
BODYCOMPLIMENTARY CLOSING
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ENCLOSURE X ATTACHMENT= the extra document or picture (or other thing) that is sent with letter or email
• Enclosure – we use this word in connection with letters
• Attachment – we use this word in connection with emails
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REASON FOR WRITTING BUSINESS LETTERS• To inform• To enquire• To persuade• To thank• To offer goods or services• To order goods or services• To complain• Etc.
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Resources:• http://en.wikipedia.org/wiki/Letterhead• https://answers.yahoo.com/question/index?qid=20070814130343AAW9eT4• www.pixabay.com