Download - Business Travel Trends 2014
Business Travel Trends 2014 By Asha Patel and Robbi Hamida
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Agenda
•World Factors
•Economic Factors
•Future of Technology
•Future of Airlines
•Future of Cars
•Future of Hotels
•Future of Rail
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World Factors
The world is watching Brazil, China and India
• Brazil is in the hot seat with over $30 Billion in travel spend expected in 2013
• Will drive growth at twice the world average
• World Cup in 2014 and Olympics in 2016 : Brazil
• China will overtake the US in total business travel spend in 2014
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World Factors
• Relaxed Visa Programs
• We will see many countries begin to relax entry requirements.
• Russia working toward and making progress toward visa free travel to the EU
• Visa reform in the US to being more visitors to the US
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Economic Factors
• Inflation
• Prices continuing to increase YOY
• Conservative analysis says 3-5%
• Sequester
• Already affecting travel today
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Economic Factors
• Do you have a case of the Mondays?
• Mondays tend to be the most expensive day for air, hotel and car bookings travel.
• To save money when traveling, avoid consumption on Mondays followed by Fridays.
• For cars, the cheapest day is Saturday and hotels, cheapest on Tuesdays.
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Future of Technology
• Smart Phones
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Future of Technology
• Apps
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Future of Technology
• Social Media
Tweet from your seat ……….. @DeltaAssist
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Future of Technology
• Expense Management
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Future of Technology
• Further Adoption of Online Usage
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Future of Technology
• WiFi
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Future of Airlines
• Ancillary Fees
• Airline Fees for Changing Flights was Ranked Top Ancillary Fee
• Low Cost Carriers (LCCs)
• Latin America and Asia/Pacific
• Consolidation
• AA/US Merge
• Full Aircraft
• As airlines “right-size” aircraft, planes are more full
• Continued Outsourcing of Airport Staff
• In early 2013, Frontier announced to over 700 staff members that their positions would be outsourced to a third party company
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The Accelerating Consolidation of the U.S. Airline Industry
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Future of Airlines
Top Concerns of Business Travelers*
1. Delayed Flights
2. Limited Seat Availability
3. Ease of Passing through Security
4. Earning Loyalty Points
5. Missed Connection Flights
*From Travel Leaders Business Travel Trends Survey
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Future of Cars
• Silvercar
• Included Navigation
• In Car WiFi
• Satellite Radio
• No Cost Tolls Tracking
• No Upcharge for Gas refills
• Pick Up car
• 1.) Make reservation with travel agent or using App
• 2.) Scan the Car You want and doors will unlock
• 3.) Your Phone syncs with car
• 4.) Once done, return car and walk to your plane.
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Future of Cars
• Consolidation of Car Rental Companies
• Car Sharing
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Future of Hotels
• Ancillary Fees
• Resort Fees
• WiFi Fees
• Parking Fees
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Future of Hotels
• Enhanced Technology
• Smart Phone Check In
• Front Desks Being Replaced by Kiosks with Avatars
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Future of Rail
• Rail corridors will become faster and more efficient.
• Travelers continue to get fed up with airport lines and security
• China launches advanced high-speed rail routes between major business hubs
• Beijing – Shenzhen (10 Hours; Formerly 23 hours)
• Beijing – Shanghai (5 Hours)
• Beijing – Nanjing (4 Hours)
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