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Welcome to today’s Tele Track, “Cisco Authorized Refurbished
Equipment Program”
hosted by:
Comstor
For the audio portion of this event, please call:
1-877-522-7671
Welcome to today’s Tele Track, “Cisco Authorized Refurbished
Equipment Program”
hosted by:
Comstor
For the audio portion of this event, please call:
1-877-522-7671
Byron Mulhall
Director of Cisco Product Management, Comstor
CONFIDENTIAL: Not for distribution.CONFIDENTIAL: Not for distribution.
Conference FeaturesConference FeaturesQuestions
To send a text question to the presenter, type your question in the “To ask the presenter a question” field and click “Ask”.
Please hold all audio questions until the end. All questions will be answered following our last presentation.
Downloading Presentations During a featured presentation, you may obtain a PDF version by clicking “File” →
“ Print to PDF” within Microsoft Live Meeting. All presentations featured in this Tele Track will be available for download following the
conclusion of today’s conference. A recording of the conference will be available tomorrow morning. An e-mail will be sent out to all participants with the presentation
URL following the conference.
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Byron Mulhall, Director, Cisco Product Management, Comstor
Doug Karmin, Senior Manager, Business Development, Cisco Systems Capital
PresentersPresenters
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Corporate MissionCorporate Mission
Corporate Principles Make our customers more successful than their competitors Be a significant contributor to our vendor’s success Continuously evolve and improve our internal effectiveness and
efficiency Profitability driven – earnings first, revenue second
Goals Deliver profitable solutions to the channel Align infrastructure to meet market conditions Evolve value-add business model to meet customer needs Maximize resources to gain efficiencies and increase productivity
throughout supply chain Assure long-term viability of customers
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Business Intelligence and SupportBusiness Intelligence and Support
Vertical MarketsProfit-producing vertical market support in government, education and healthcare
Marketing ServicesCustomer marketing services for awareness and lead generation
TrainingBranded, vital training programs in more formats than any other distributor
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Our Cisco CommitmentOur Cisco Commitment Infrastructure investment built around supporting Cisco—
our people, systems and processes.
Org structure allows for flexible and responsive support to all Cisco field personnel--ICAMs, CAMs, AMs and MCOs.
Regional training support that recognizes unique needs of local VAR community.
Committed to focusing on Advanced Technologies, specifically convergence and security.
Comstor’s investment in professional services which leads to increased product sales.
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SMARTnet Program SMARTnet Program SMARTnet is a strategic program within Comstor Comstor assisted in the development of the SMS tools, even to the
detriment of short term revenue goals. Comstor has dedicated resources and talent in a comprehensive program
which includes both marketing initiatives and support personnel to further Cisco’s services business.
Program Objectives Increase sales of SMARTnet from current dealers Increase attach rates from current base Promote Cisco SMS Investment & use of IT Tools Attract new dealers to Comstor
Marketing Objectives Build awareness and preference for purchasing SMARTnet via
Comstor Position Comstor as the leader in and authority on Cisco SMARTnet
services
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Program ObjectivesProgram Objectives
To maximize the SMB opportunity by building a reseller recruitment and sales engagement program based on focus, commitment and targeted end user sales actions.
To create a platform to enhance and reinforce the value of resellers in the SMB market, efficiently helping them through the entire sales cycle.
To drive incremental SMB sales by utilizing ‘think out-of-the-box’ concepts to uncover new market opportunities:
Technology Penetration
Technology Migration
New End User (“Logo”) Capture
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Platform/ Infrastructure ToolsPlatform/ Infrastructure Tools
1/ Integrated SMB Business platform / SMBx Portalswww.smb-x.us
2/ Lead Delivery/Opportunity ManagementLeadVision
3/ Reseller Sales Enablement tools/ Presentation Tool SalesVision
4/ Business Solution Configurator (FUTURE)5/ Managed SMB Mall / Store Front (FUTURE)
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How to Enroll in SMBxHow to Enroll in SMBx Applications distributed at:
Comstor Field Seminars Online at: www.smb-x.us
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Contact Comstor TodayContact Comstor Today
Byron Mulhall, Director, Cisco Product Management
Phone: 1-800-955-9590, x5191
Email: [email protected]
Contact your Comstor Account Manager at 1 800 COMSTOR
Visit our Cisco SMB Promotion section online at: http://www.comstor.com/ciscosmbpromotions
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Thank you for your business and support!Thank you for your
business and support!