Case Study: Nordstrom Takes Retail Relief for Test Data Management
Irina Ginesin
DevOps: Continuous Delivery
Nordstrom
Sr. Manager IT, Quality Engineering Services
DO4T15S
#CAWorld
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Abstract
In this session, we will discuss test data management challenges that can stand in the way of continuous delivery, what steps to take both in terms of best practices and tooling to overcome those problems, and how to gain significant productivity savings and other ROIs.
Irina Ginesin
Nordstrom
Sr. Manager IT, Quality Engineering Services
4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Agenda
NORDSTROM: WHO WE ARE
QUALITY ENGINEERING SERVICES: WHAT WE DO
OUR FUTURE. OUR GOALS.
OUR TEST DATA MANAGEMENT JOURNEY
HOW CA HELPED US ALONG THE WAY
REAL RESULTS AND ROI WITH CA TEST DATA MANAGER
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2
3
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5
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5
QUALITY ENGINEERING SERVICES:
WHAT WE DO
We are a ‘Shared Service’ at Nordstrom
Provides test data
provisioning and
management service to the
enterprise
Lives under the IT
organization
Funded at large by the
business’ need for DATA
Serves test data needs of
developers, QA, line of
business (lob)
Our skillset and expertise
Performance testing
Test data management
Testing as a service
Service virtualization
6
OUR TEST DATA MANAGEMENT (TDM) JOURNEY
OUR CURRENT STATE
On our third year of implementing TDM
Operating at 60% automation, working on automating the remaining
40% of manual testing today
What Sparked Our Journey ‘DATA problem’ always existed. Additional complexity was added by the introduction of the
new applications and connections to the various systems which made the situation impossible
It used to take an army to build an environment and provision test data … complex,
cumbersome and costly
Increasing pressure to provision test data without delay as soon as an environment is ready
7
OUR TEST DATA MANAGEMENT (TDM) JOURNEY…
CONTINUED
Built a team of Configuration Management,
Testing and Architecture rock stars
Evaluated Oracle, Informatica and Grid-Tools
(now part of CA Technologies)
Went with CA’s best in class TDM, which allows
us to maintain a lean team of just 4 people
We recognized our ‘DATA
problem’ and decided to
tackle it
We created a focused group
to identify every pain point
and what they mean to our
business
We concluded we needed
to build a dedicated team
and buy a TDM tool
WHAT GOT US HERE TODAY
8
HOW CA TEST DATA MANAGER HELPS US ALONG OUR JOURNEY
CURRENT USE SCENARIOS:
TEST DATA MASKING AND SUBSETTING
TEST DATA AUTOMATION
INTEGRATION WITH CA SERVICE VIRTUALIZATION AND PERFORMANCE
Discover and mask
sensitive data with
consistent, realistic
values
Migrate smaller,
more intelligent
subsets of
production data
Provide and
provision test data
in an automated
fashion to run tests
Mask, subset and
create the test data
needed for
effective service
virtualization
9
HOW CA TEST DATA MANAGER HELPS US ALONG OUR JOURNEY
FUTURE CONSIDERATIONS:
SYNTHETIC DATA GENERATION AND TEST MATCHING
TEST CASE DESIGN, AUTOMATION AND OPTIMIZATION
Create richer sets
of production-like
test data, without
the sensitive
content, from
scratch based on
our data model
Define clear
requirements and
automatically
generate optimized
sets of test cases
and test data
10
REAL RESULTS AND ROI WITH CA TEST DATA MANAGER
SIGNIFICANTproductivity savings in 2014
And MORE this year
IMPROVED TESTING
EFFICIENCIESReduced test cycles by eliminating
need for tedious data search
efforts
REDUCED
APPLICATION DELIVERY
TIME TO MARKETReduced test data provisioning time
IMPROVED QUALITY AND
CUSTOMER EXPERIENCEIncreased test data quality and ability
to protect sensitive data
11
OUR FUTURE. OUR GOALS.
Achieve ‘Hands-Free’, 100% Test Data Automation
Initially by end of
this calendar year
Full blast next year
Expand the Test Data Management services our team provides at Nordstrom to cover other critical departments
Beyond the Merchandising department
Expand into Human Resources and across
Financial systems where masking and
protecting sensitive data are essential
12
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Recommended Sessions
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DO3T21S
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11/19/2015 at 11:30 am
14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Must-See Demos
Test Data Manager
Theater 4
Service Virtualization
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Test Case Optimizer
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TDM & TCO Integrations
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