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WELCOME TO THE
PRESENTATIONFeroza KhatunID - 120350
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Productivity Gains At Whirlpool
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Ques-1:What were the 2 key things at whirlpool management did to achieve productivity gain?
Two key things that Whirlpool management did:• Placing more emphasize on quality
• Teaching & motivating worker
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Ques-2: Who has benefited from the productivity gains?
• Those who are benefited from productivity gains:• Company
• Stockholders
• Customer
• workers
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Ques-3: How are productivity and quality related?
• Productivity and quality are closely related with each other. The relationship between them are positive and proportional. If quality improves, productivity will also increase. Causes are-
• Wastes and rework are reduced
• Fewer defective part will be scraped
• Reduction in inventory cost.
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Ques-4: How can a company afford to pay its workers for
productivity gains?
• A company can afford to pay its workers for productivity gains through-
• More saving, when productivity increase.• Savings are shared with workers• A certain percent for a certain limit of productivity
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The US Postal Service
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Ques-1: Why is it important for the Postal Services To have a high volume
of mail to process?
• US Postal Service is one of the biggest service in world, handling 41 percent of the worlds mail volume.
• Importance:• Timely delivery
• Increasing productivity
• Achieving competitive advantage
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Ques-2: What caused productivity to increase?
• To keep postal rates low and maintain rapid delivery service, productivity plays a vital role.
• Two key factors that increase productivity:• Increased use of automation
• Introduction of zip codes.
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Ques-3: What impact did competitive pressures have on the
Postal Services?
• Impact on Postal Services:
• slow down in the volume of mail• creating pressure on productivity
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Ques-4: What measures did the Postal Service adopt to increase
competitiveness?
The US postal service developed several strategies to meet the challenges of competitiveness such as:
• Re-organizing
• Continuing to seek ways to keep cost down
• Increasing productivity
• Emphasizing quality
• Customer service
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Ques-5: What results were achieved by the Postal Service’s
changes?
• Results that were achieved: • Reorganization
• Eliminating layers of management
• Cutting down overhead position
• Cut costs & Attracted new business
• Reduced postal service projected deficit
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Ques-6: What effect will increased use of e-mail have on postal
productivity?
• Effect on Postal Services:• Negative effect
• More competitive environment
• Less use of postal service
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THANK YOU