CHANGING THE CULTURE TO CHANGING THE CULTURE TO ACHIEVE INCIDENT AND INJURYACHIEVE INCIDENT AND INJURY--
FREEFREE™™
Steve KniselyJMJ Associates
JMJ ASSOCIATESJMJ ASSOCIATESA company based in Austin, Texas, USA with 140
staff world-wide.
Organized on a geographic basis:– Austin, Tx, USA: Americas
– London, England: Europe
– Durban, South Africa: Africa
– Perth, Australia: Australasia
– Doha, Qatar: Middle East
– Singapore: Asia
INCIDENT AND INJURYINCIDENT AND INJURY--FREEFREE
Incident and injury-free is about creating a workplace committed to eliminating worker injury. It is not about
statistics or numbers. It is about each worker going home healthy every day and working in an environment where
they are safe and treated with dignity and respect.
There are currently over 60 active projects and 40+ operating facilities in the oil and gas sector using IIF.
Evolution of Safety ManagementEvolution of Safety Management
No industry consistencyMinimal effortsNo formal compensationProduction is paramountIndividual purely instrumental
No FormalInterest
WHAT DO WE ACCEPT TODAY WHAT DO WE ACCEPT TODAY THAT WE WILL NOT ACCEPT THAT WE WILL NOT ACCEPT
TOMORROW?TOMORROW?
Evolution of Safety ManagementEvolution of Safety Management
Worker’s Compensation ActIndustry reacts Improvement: big step changeMinimum necessary compliance
No FormalInterest
Reactive Reactive & &
ResponsiveResponsive
Num
ber &
Sev
erity
of I
njur
ies
1940 19901950 1960 1970 1980 2000
No Formal Interest
Reactive Era (Incident Based)
Evolution of Safety ManagementEvolution of Safety Management
Evolution of Safety ManagementEvolution of Safety Management
Precedes and is then influenced by qualityLegitimate field of studyNext big step change
No FormalInterest
PreventativeReactive Reactive
& & ResponsiveResponsive
Num
ber &
Sev
erity
of I
njur
ies
1940 19901950 1960 1970 1980 2000
Effectively addressed
unsafe conditions
No Formal Interest
Reactive Era (Incident Based)
Preventive Era (Process Based)
Evolution of Safety ManagementEvolution of Safety Management
Num
ber &
Sev
erity
of I
njur
ies
1940 19901950 1960 1970 1980 2000
No Formal Interest
Preventive Era (Process Based)
Reactive Era (Incident Based)
Nine out
of ten i
njuries t
oday
Occur in
SAFE COND
ITIONS
Human Side of Safety
Effectively addressed
unsafe conditionsEvolution of Safety ManagementEvolution of Safety Management
Evolution of Safety ManagementEvolution of Safety Management
CausingCausing something toto happen; no longer just preventingpreventing something fromfrom happening
No FormalInterest
Preventative CREATIVEReactive Reactive
& & ResponsiveResponsive
Num
ber &
Sev
erity
of I
njur
ies
1940 19901950 1960 1970 1980 2000
No Formal Interest
Preventive Era (Process Based)
Reactive Era (Incident Based)
Nine out
of ten i
njuries t
oday
Occur in
SAFE COND
ITIONS
Human Side of Safety
Effectively addressed
unsafe conditions
Creative Era(Commitment Based)
Evolution of Safety ManagementEvolution of Safety Management
Num
ber &
Sev
erity
of I
njur
ies
An Individual JourneyAn Individual JourneyNo Interest
Have to
Should Do (value for safety)
Want to or Normally do(safety as a value)
Human Side of Safety
OBJECTIVEOBJECTIVE
(Adapted from a model created by Ken Wilber)
SUBJECTIVESUBJECTIVE OBJECTIVEOBJECTIVEIINNDDIIVVIIDDUUAALL
GGRROOUUPP
INTENTIONINTENTIONVALUES VALUES
ATTITUDE ATTITUDE COMMITMENTCOMMITMENT
RESPONSIBILITYRESPONSIBILITYEXPERIENCEEXPERIENCE
CCULTUREULTURE
SSHARED HARED VVALUESALUES
EETHICSTHICS
MMORALEORALE
MMYTHS YTHS AAND ND LLEGENDSEGENDS
JJUSTICEUSTICE
FFAIRNESSAIRNESSCCOVENANTSOVENANTS
BBEHAVIOUREHAVIOUR
PPLANSLANS
AACTIONSCTIONS
DDECISIONSECISIONS
PPERFORMANCEERFORMANCE
AACCURACYCCURACY
SSYSTEMSYSTEMS
OORGANISATIONAL RGANISATIONAL SSTRUCTURESTRUCTURES
WWORK ORK PPROCESSESROCESSES
PPOLICY OLICY AAND ND PPROCEDURESROCEDURES
SSHARED HARED MMETRICSETRICS
CCONTRACTSONTRACTS
Putting People in the PicturePutting People in the Picture
The Integral Model of Safety
The Safety Behavior Spectrum
LEADING FOR SAFETYLEADING FOR SAFETY
• Where are you in your journey, individually and collectively?
• Are you developing integral solutions?• Leading for safety by identifying and
acknowledging “more safe”
3 TAKEAWAYS3 TAKEAWAYS
Thank You