Download - Chapter 21 ssm-lidia-29013008
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SCIENCESYSTEMMANAGEMENT
Based on true chapter in Daniel A. Wren book:
The History of Management Thought, 5th edition, 2005.
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PRESENTER:
Lidia Mayangsari
29013008 – MSM 2013
Scientific, Systemic, Managerial skills:Inexplicably Green with Golden Passion
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Science and System in Management(Presentation Material Format)
The Quest For Science In Managementas the introduction. It contains:
Old Lessons
Relearned
Operation Research
Production Management In Transition
that will also serve the background, result, and overall impression of this chapter.
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Science and System in Management(Presentation Material Format)
System and Informationas the body of this presentation. It contains:
General System Theory
From the Computer Age to Information Age
that will briefly describe the methods, variables, findings or results, argument and conslusions, critics, examples, and what presenter
learned from the chapter.
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Science and System in Management(Presentation Material Format)
Summaryas the conclusion of this presentation. It contains:
Discussion
Final Statements
Values
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READY...?
LET’S BEGIN...!
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Science and System in Management(Introduction)
Numbers are the incredibles : mathematics and statistics
are born with them.
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Science and System in Management(Introduction)
Nature (inc. Human nature) has its complicated rhythm to understand.
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Science and System in Management(Introduction)
Humans are basically orderly, rational beings who desire to control their environment.
Attemp to rationalize and systemize the workplace.
To measure and control organizational operations.
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Science and System in Management(Introduction)
This chapter will show us:•The journey to scientific management
•The need of systemic management•The trace of modern management
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Science and System in Management(Introduction)
Presenter’s Impression:
This chapter (hopefully) answers my question in the very first session of the
class,”Is management a science?”.
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Science and System in Management(The Quest for Science in Management)
Scientific Management
Bayes: numbers
and statistics
Aristotle: scientific methods
Descartes: mechanical
nature
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OperationResearch
Op. Res.Societies
• Society• Journals
Methods• Quantitative• Qualitative
Science and System in Management(Operation Research)
Industriali-zation
World War I – II
Complex problems to solve
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Science and System in Management(Production Management in Transition)
Production management courses are often therepository for some of the most inappropriateand intellectually stulfying materials to befound in the business curriculum...Many faculty members have little respect forsuch courses...And students complained more about thepointlessness of this courses...
Gordon and Howell (1959)
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Science and System in Management(Production Management in Transition)
New language of production/operations management emerged.
– More mathematics and statistics.– Strongly based on scientific method of
problem solving.– Implementation of : linear programming,
game theory, decision tree, Monte Carlo methods, simulations.
– Graphical tools : Gantt chart, CPM, PERT
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Science and System in Management(Old Lessons Relearned)
Product Quality
Product Quantity
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Science and System in Management(Old Lessons Relearned)
Deming identified seven deadly diseases that
caused US industry to go into decline:• Lack of constancy of purpose toward improvement of products and
services
• An emphasis on short-term profits
• Merit rating or other evaluation of individual performance
• Job hopping by managers
• Managing by the numbers without considering figures that are
unknown or unknowable
• Excessive medical costs (peculiar to the United Stated)
• The litigious nature of the US citizens, causing excessive costs of
liability that increased as lawyers worked on contingency fee
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Science and System in Management(System and Information)
• Orderliness in nature• Social interactions• Systematic management:
– Goals or purposes of the organization– Some presumed inflow or input of materials– Processes and transformations of materials
to products or services– Performance measures
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Science and System in Management(General System Theory)
• There are deep roots in prior thought• General system theory: parallelisms in
diciplines that would give rise to a general framework:– Study of a whole– Strive for a survival (steady state equilibrium)– Organism – environment interdependance
• Birth of cybernetics
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Science and System in Management(Computer Age to Information Age)
• 1600s – 1800s: dream of calculating device (Pascal, Babbage, Taylor)
• 1930s: secret messages thorugh cryptology
• 1940s: computer monster• 1970s: semiconductors, microchips, and
modern computers
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Science and System in Management(Computer Age to Information Age)
More efficent management
systems
InternetInforma
tion
Computer
Data inventory
Interactivecommunications
Computingdevice
Modeling,simulation
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Science and System in Management(Computer Age to Information Age)
Support Decision Making Process
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Science and System in Management(Strength of The Chapter)
Awe-inspiring delivery of the modern management era.
Brief but understandable way of writing.
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Science and System in Management(Weakness of The Chapter)
The history is more explorable that what the chapter served.
There are still many gaps of information in this chapter. However, some of them can be found on the previous or next
chapters.
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Science and System in Management(What I Learned from The Chapter)
Life is a never ending process of learning. Perfection is nothing except you give up on what exist, and it is not wise to do so.
Presenter, 2013
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Science and System in Management(What I Learned from The Chapter)
No pain, no gain. The harder and smarter we work, the better and more convenient the result we can have.
Presenter, 2013
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Science and System in Management(Argument)
Management is both art and science based on its four primary
functions: planning, organizing, leading, and controlling.
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Science and System in Management(Conclusion)
Science
Mana-gement
Systems
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THANK YOU