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INDEX Checklists Internet testinSogeti Nederland B.V.
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Manageability
Security
ontinuity
!ata controllability
"le#ibility
$%er&'riendline%%
(eu%ability
Maintainability
)ortability
"unctionality
)er'or*ance
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Checklists Internet testingManageability
No Description Y N N/A1
2 +re 're,uent c-ec% carried out t-at t-e /eb%ite i% %till online
3 % a rocedure aailable 'or *onitoring
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+tte*t% to brea into t-e /eb%ite by -acer%
-e actual breaing t-roug- %ecurity by -acer%
+ !enial o' Serice attac on t-e /eb%ite-e /eb%ite being attaced by -acer%
6 !oe% t-e 'ire/all 'unction correctly
7 +re t-e re%on%ibilitie% and role% de'ined concerning
Managing t-e 'ire/all
Monitoring t-e /eb%ite
Monitoring o%%ible ne/ lea% in %ecurity*le*enting atc-e% to %to lea% in t-e %ecurity
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9 +re incident% logged
10 ae t-e bro/%er% t-at are %uorted been regi%tered
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14 % t-e u%er in'or*ed about /-ic- bro/%er% are %uorted
15 +re t-e ta%% role% and rocedure% %et u concerning+dding c-anging or deleting a age
Maintaining t-e lin% /it- ne/ deleted age%
$dating t-e %ite*a
$dating t-e %earc- databa%e
)roce%%ing inco*ing *ail
Managing t-e content o' t-e /eb%ite
$dating t-e /eb%ite
(eair rocedure%16+re all tran%action% logged :audit trail;
+re agree*ent% *ade concerning t-e %uort by t-emanagement organization :'or e#a*le 24#7;
!oe% t-e management organization -ae a good :%o't/areand -ard/are; oerie/ o' t-e %earate co*onent% o' t-ein'or*ation %y%te* articularly concerning t-e analy%i% o' t-ecau%e o' error% t-at -ae occurred
+re rocedure% aailable 'or t-e management organizationconcerning
!eci%ion&*aing to get t-e /eb%ite o''line in ca%e o'%eere %ecurity ri%%
% a %ecurity rocedure aailable 'or t-e *aintenance o' t-e'ire/all router !NS /eb %erer etc
ae t-e oerating %y%te*% t-at are %uorted beenregi%tered
ae t-e bro/%er otion t-at are :not; %uorted beenregi%tered :
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17 +re ta%% ea%ily e#ecuted
18 % t-e %ite*a u to date i' 'unctionality i% addedre*oed
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Sogeti Nederland B.V.
Remarks
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Checklists Internet testingSecurity Sogeti Nederland B.V.
No Description Y N N/A Remarks1
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9 % it i*o%%ible to aoidget around t-e 'ire/all
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+tte*t% to brea into t-e /eb%ite by -acer%
-e actual breaing t-roug- %ecurity by -acer%
+ !enial =' Serice attac on t-e /eb%ite-e /eb%ite being attaced by -acer%
14 !oe% t-e 'ire/all 'unction correctly
15 +re t-e re%on%ibilitie% and role% de'ined concerning
Managing t-e 'ire/all
Monitoring t-e /eb%ite
Monitoring o%%ible ne/ lea% in %ecurity*le*enting atc-e% to %to t-e lea% in %ecurity
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17 +re incident% logged
+re all tran%action% logged :audit trail;
Bac to inde#
+re %ecurity *ea%ure% taen :'ire/all% encrytiona%%/ord% >; and are t-e o%%ibilitie% o' t-e%e *ea%ure%no/n
ae rocedure% been %et u t-at indicate /-at action totae /-en -acer% atte*t to brea into t-e /eb%ite or-ae already *ade c-ange% to t-e /eb%ite
% t-ere %u''icient certainty about t-e identity o' t-e u%er:aut-entication;
!oe% t-e u%er grou -ae t-e correct aut-ori?ation% :%t-e u%er grou aut-ori?ed to do /-at -e%-e %-ould be ableto do and not-ing *ore;
% all data tran%ort t-roug- nternet encryted % only t-ereceiing arty able to decryt t-e data
% t-e integrity o' t-e in'or*ation roable % t-ere%u''icient certainty t-at t-e content o' a *e%%age -a% notbeen altered during %torage or tran%ort
% it i*o%%ible 'or bot- artie% :u%er organi?ation; to denya tran%action a'ter/ard% :non&reudiation;
% t-e ulnerability to attac% on t-e /eb%ite eriodicallyc-eced :at lea%t t/ice a year;
n ca%e o' o/n %erer %et u doe% t-e 'ire/all rotectagain%t t-e u%e o' ing
% t-e %y%te*part oft-e Privacy Laws ' ye% -ae t-elegal obligation% been 'ul'illed
+re rocedure% aailable 'or t-e management organizationconcerning
!eci%ion&*aing to get t-e /eb%ite o''line in ca%e o'%eere %ecurity ri%%
% a %ecurity rocedure aailable 'or t-e *aintenance o' t-e'ire/all router !NS /eb %erer etc
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Checklists Internet testingContinuity Sogeti Nederland B.V.
No Description Y N N/A Remarks1
)o%%ible *ea%ure*ent% are
Mirror %ite%
Scalability o' t-e /eb%ite"all&oer o%%ibilitie%
(ecoery rocedure%
2 % a tele-one elde% aailable3
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6 % t-ere a rocedure aailable 'or *onitoring
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Bac to inde#
+re enoug- *ea%ure*ent% being taen to guarantee t-ere,uired aailability o' t-e /eb%ite
orrect announce*ent% in ca%e t-e /eb%ite i%unaailable
Monitoring er'or*ance including ti*ely %ignal% in ca%et-e er'or*ance dro% belo/ a certain alueleel
ae bac&u and recoery rocedure% beeni*le*ented ' %o are t-e%e te%ted eriodically
ae agree*ent% been *ade concerning t-e %uort byt-e management organization :'or e#a*le 24#7;
+re 're,uent c-ec% carried out t-at t-e /eb%ite i% %tillonline
ae ta%% role% and rocedure% been %et u concerningt-e *onitoring o' t-e nu*ber o' -it% er'or*ance andbro/%er% u%ed
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Checklists Internet testingData controllability
No Description Y N N/A1 a% all entered in'or*ation been c-eced
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4 +re all tran%action% logged :audit trail;
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6 a% t-e 'or* been receied at t-e correct addre%%
7 % t-e 'or* correctly arc-ied
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+re *ea%ure% taen to aoid t-e 'ollo/ing %ituation ' au%er clic% t-e %end button t/ice in ,uic %ucce%%ion doe%t-i% re%ult in %ending t-e %a*e tran%action t/ice
+re t-ere o%%ibilitie% 'or regularly c-ecing t-e con%i%tencyo' t-e data
% it i*o%%ible to %end t-e 'or* i' not all *andatory 'ield%contain alid alue%
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Sogeti Nederland B.V.
Remarks
Bac to inde#
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Checklists Internet testingle!ibility Sogeti Nederland B.V.
No Description Y N N/A Remarks1
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5 -ec /it- di''erent %creen %i?e%
!o all i*age% aear on %creen+re t-e correct i*age% di%layed on %creen
+re all i*age% 'or*atted correctly
!o t-e i*age% aear in t-e correct location
+re table% di%layed correctly
+re 'ra*e% di%layed correctly
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12 !o rintable age% rint correctly
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14 % t-ere a lin to do/nload t-i% :'ree; )lug&in
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Bac to inde#
+re t-e 'ont% and colour% u%ed aailable on all %uortedbro/%er%
% it o%%ible to u%e t-e ba%ic 'unctionality i' t-e end u%erdoe% not o/n t-e late%t er%ion or all otion% o' t-e%uorted bro/%er% :"or e#a*le no
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Checklists Internet testing"ser#$rien%liness Sogeti Nederland B.V.
No Description Y N N/A Remarks1
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7 % t-e content readable /-en co*bined /it- a bacground
8 % a recently&u%ed lin identi'ied a% %uc-
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11 !oe% eac- age contain a lin to t-e %ite*a
12 an t-e %ite*a be u%ed to go to a di''erent age13 % t-e %tandard ter*inology o' t-e organi?ation u%ed
14 % t-e ter*inology u%ed con%i%tent
15 % t-e ter*inology u%ed %uitable 'or t-e intended u%er%
16 +re t-e *e%%age% 'ro* t-e alication under%tandable
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19 +re t-e %te% in t-e organi?ational roce%% recogni?able
20 !oe% t-e el 'unction contain a Searc- 'unction
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25 -e creation o' t-e "+ li%t
26 -e *aintenance o' t-e "+ li%t
27 -e an%/ering o' ,ue%tion%
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Bac to inde#
+re t-ere %tandard% or re,uire*ent% concerning t-e looand 'eel and u%e o' t-e /eb age%
C-at no/ledge i% e#ected o' t-e u%er% C-ic- bro/%er%are being u%ed on /-ic- connection %eed
% a ne/ /indo/ oened 'or e#ternal u%e :!oe% t-e u%erleae t-e /eb%ite;
an t-e e#ternal lin% be identi'ied a% %uc- :(eleant 'orco*bined ntranete#tranet alication%;
!o t-e di''erent age% *enu% and control% -ae acon%i%tent loo and 'eel
% t-e layout o' an accetable leel /-en adDu%ting 'or t-e
/indo/ %i?e
' t-e %ite o''er% t-e o%%ibility to oen and %end a 'or* i%it o%%ible to correct entered alue% :a'ter t-e alue% -aebeen c-eced by t-e alication; /it-out -aing to enter+EE t-e in'or*ation again
% a con'ir*ation *e%%age di%layed a'ter %ending t-e'or*
% t-e %et u o' t-e /eb%ite apparent?
% t-ere an obiou% /ay bac n ot-er /ord% i% t-ere a linto t-e o*e age
+re t-e el te#t% clear and under%tandable 'or t-e end
u%er+re t-e *ou%e&oer te#t% clear and under%tandable 'or t-eend u%er
' t-e %ite contain% a "+ li%t +re t-e ,ue%tion% clear andunder%tandable 'or t-e end u%er
"+ "re,uently +%edue%tion%
' t-e %ite contain% a "+ li%t ae t-e ta%% and role%been de'ined
!oe% t-e u%er receie a /arning i' -e%-e u%e% a bro/%ert-at i% not %uorted
% t-e u%er in'or*ed about t-e bro/%er% t-at are%uorted
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30 +re ta%% ea%ily e#ecuted
31 !oe% t-e %ite contain a Searc- 'unction ' %o doe% it'unction con%i%tently
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Checklists Internet testingReusability Sogeti Nederland B.V.
No Description Y N N/A Remarks1
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Bac to inde#
+re alid national andor international %tandard% orco*any %tandard% u%ed
% t-e roce%%ing o' t-e inut and outut i*le*ented%earately
% t-e %ite*a u to date i' 'unctionality i% added andorre*oed
+re t-e %earc- re%ult% u to date i' 'unctionality i% addedandor re*oed
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Checklists Internet testingMaintainability Sogeti Nederland B.V.
No Description Y N N/A Remarks1 +re dyna*ic lin% u%ed
2 +re t-e nternet lin% eri'ied regularly
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Bac to inde#
+re t-e loo and 'eel and t-e software%earated
+re t-e cgi&rogra*% alet%
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Checklists Internet testing&ortability Sogeti Nederland B.V.
No Description Y N N/A Remarks1
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!i''erent 'ont%
$%e o' 'ra*e%
)lug&in%
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Checklists Internet testingunctionality Sogeti Nederland B.V.
No Description Y N N/A Remarks1
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4 % t-e 'or* receied at t-e correct addre%%
5 % t-e 'or* correctly arc-ied
6 % all entered in'or*ation being c-eced
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Bac to inde#
ae ta%% role% and rocedure% been %et u concerningt-e roce%%ing and an%/ering o' inco*ing *ail ,ue%tion%and ot-er 'eedbac
% t-e %y%te* art o' t-e )riacy Ea/% ' ye% -ae t-elegal obligation% been 'ul'illed
% it i*o%%ible to %end t-e 'or* i' not all *andatory 'ield%contain alid alue%
+re *ea%ure% taen to aoid t-e 'ollo/ing %ituation ' a
u%er clic% t-e %end button t/ice in ,uic %ucce%%ion doe%t-i% re%ult in %ending t-e %a*e tran%action t/ice
+re *ea%ure% taen to aoid t-e 'ollo/ing %ituation ' au%er clic% t-e Bac button o' t-e bro/%er a'ter enteringand %ending a 'or* doe% t-i% re%ult in %ending t-e %a*etran%action t/ice
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Checklists Internet testing&er$ormance Sogeti Nederland B.V.
No Description Y N N/A Remarks1
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7+re do/nload% o''ered a% co*re%%ed 'ile%
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Bac to inde#
% an e%ti*ation *ade o' t-e e#ected nu*ber o' u%er%:*ini*u* nor*al *a#i*u*;
% an e%ti*ation *ade o' t-e dii%ion in t-e di''erent u%er%cenario% :@g #F o' u%er% only i%iting t-e o*eageG yFo' u%er% %earc-ing 'or in'or*ationG ?F o' u%er% /-o /illcarry out a tran%action;
Cill t-e er'or*ance o' t-e /eb%ite be at an accetableleel /it- t-e e#ected nu*ber o' %i*ultaneou% u%er%
% t-e alication caable o' roce%%ing t-e e#ectednu*ber o' %i*ultaneou% tran%action% at an accetableer'or*ance leel
C-at are t-e e#ectation% de*and% concerninger'or*ance :"or e#a*le -o/ 'a%t can age% be loadedG-o/ 'a%t are ani*ation% alet% etc. loaded; +re t-e%ere,uire*ent% no/n
a% t-e *a#i*u* band/idt- and %ynta# o' i*age% beende'ined
ae ta%% role% and rocedure% been %et u concerning*onitoring t-e nu*ber o' -it% er'or*ance and bro/%er%u%ed